Reliable 1Z0-1064-26 Exam Sample, 1Z0-1064-26 Reliable Dumps Files

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Customization, Productivity and Analytics	10%	- SmartText, hotkeys and audit features - Application Composer and extensions - OTBI reporting and integration basics
Topic 2: Service Request Management	25%	- SR creation, lifecycle and processing - Milestones and action plans - Service catalog and entitlements - SR categories, assignment rules and routing
Topic 3: Omnichannel Communications	15%	- Work routing and queue setup - Email, chat and CTI configuration - Media toolbar and agent notifications
Topic 4: Knowledge Management	15%	- Article management and access - Knowledge base setup and configuration
Topic 5: Digital Customer Service (DCS)	20%	- Authentication, profiles and security - DCS architecture and deployment - Themes, templates and page customization
Topic 6: Fusion Service Overview and Setup	15%	- Functional Setup Manager (FSM) usage - Security model, roles and access control - Service configuration basics

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q55-Q60):

NEW QUESTION # 55
If you want to disable the ability to delete activities for all users, what action should you perform?

A. Remove the "delete activities" privilege from all the roles for users who have this access.
B. Remove the users of the roles who have the "delete activities" access.
C. Remove the "delete activities" button from all pages used by the users who have this access.
D. Remove the "delete activities" role from all the users who have this role.

Answer: B

NEW QUESTION # 56
Your customer has three service request child categories under the top-level service request category "Accounts":
Gold Accounts
Silver Accounts
Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?

A. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.
B. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.
C. In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the "Accounts" category and deselect the "Active" Column.
D. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column.

Answer: B

NEW QUESTION # 57
You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do?

A. You can define the workflow to run when certain fields of the SR object are changed.
B. You will be required to code any new workflow actions in Groovy.
C. You can send an e-mail notification to specified recipients.
D. You can modify the workflow to update field values within the SR object.
E. You must make the changes using the Page Composer tool.
F. You can generate tasks for the SR object from the workflow.

Answer: A,C,D,F

NEW QUESTION # 58
When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A. 1,2,3,4
B. 2,4,3,1
C. 3,2,4,1
D. 1,3,2,4

Answer: A

NEW QUESTION # 59
Which four statements are correct about hotkeys for Action Commands?

A. They allow a user to escalate a service request.
B. They allow a user to forward a service request.
C. They can be assigned to a custom action script.
D. They have default values.
E. They can all be modified.
F. They allow a user to copy a service request.

Answer: A,B,D,E

NEW QUESTION # 60
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