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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator Exam |
| Exam Number: | Plat-Admn-201 (also known as ADM-201) |
| Real Exam Qty: | 60 scored + up to 5 unscored items (65 total) |
| Passing Score: | 65% |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Available Languages: | French, German, Japanese, Chinese (Simplified), Italian, English, Portuguese (Brazil), Spanish, Korean |
| Exam Format: | Multiple-choice, Multiple-select |
| Certificate Validity Period: | 1 year, renewable annually via free maintenance modules |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD + applicable taxes |
| Recommended Training: | Trailhead Learning Path |
| Exam Registration: | Official Registration |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center (Pearson VUE / Kryterion) |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201 |
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NEW QUESTION # 103
A sales rep typically has several open opportunities for each of their accounts. Which tool should a Platform Administrator suggest to the sales rep to obtain the total number of accounts associated with open opportunities in a report?
Answer: C
Explanation:
When a report contains many rows where the same Account name appears multiple times (due to having several opportunities), a simple count of rows will not accurately represent the number of distinct accounts. To find the specific number of individual accounts, the Platform Administrator should use the Unique Count feature on the Account Name or Account ID column in the report builder. Selecting "Show Unique Count" provides a total at the bottom of the report (and in summary groupings) that counts each unique value only once, regardless of how many times it appears in the list. Bucket Columns (Option A) group data into categories. Report Filters (Option B) exclude records. Grouping Rows (Option D) visually organizes the report by Account but does not inherently provide a single summary number for the count of distinct accounts in the way that Unique Count does.
NEW QUESTION # 104
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?
Answer: D
Explanation:
The Data Import Wizard is the most efficient and user-friendly tool for importing a relatively small number of records (up to 50,000) when those records involve standard objects like Accounts and Contacts simultaneously. A key advantage of this tool is its built-in capability to handle "Account and Contact" imports in a single pass, which includes automatic matching to prevent duplicates based on name or email. For a volume of 300 records, the browser-based wizard is much faster to set up than the Data Loader, as it does not require a separate installation or complex CSV mapping for simple standard objects. While the Data Loader (Option D) and Dataloader.io (Option C) can handle this volume, they are typically preferred for much larger datasets (up to 5 million records) or more complex custom objects. The "Wizard" provides a guided experience that is ideal for sales reps or administrators performing routine data entry tasks.
NEW QUESTION # 105
Which action should a Platform Administrator configure to reverse a submitted approval request and unlock the associated record when setting up an approval process?
Answer: D
Explanation:
An Approval Process consists of several stages, each with its own set of automated actions.
When a record is first submitted, it is typically locked to prevent further edits. If a user needs to
"reverse" that submission--perhaps because they realized they made a mistake or the deal terms changed--the administrator must configure Recall Actions. A recall action is specifically designed to allow the submitter or an administrator to pull the record back out of the approval queue.
Common recall actions include a Field Update to change the status back to "Draft" and, most importantly, an action to unlock the record so it can be edited again. Final Rejection Actions (Option A) occur when an approver denies the request, and Final Approval Actions (Option C) occur when the request is fully granted. Initial Submission Actions (Option D) are what lock the record and start the process in the first place.
NEW QUESTION # 106
At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task. What should a Platform Administrator use to deliver this requirement?
Answer: A
Explanation:
To automate the update of related records (Opportunity Products) based on a change to a parent record (the Opportunity), Flow Builder is the most powerful and app7ropriate tool. Specifically, a
"Record-Triggered Flow" can be configured to fire whenever an Opportunity is updated to the
"Closed Won" stage. The flow can then use a "Get Records" element to find all Opportunity Product records associated with that specific Opportunity and an "Update Records" element to apply the discount value from the parent to each line item. Formula Fields are insufficient here because they are "read-only" and cannot physically push data into other records for permanent storage. Approval Processes manage status changes but are not designed for bulk child-record updates. Flow Builder provides the logic necessary to handle this "one-to-many" update scenario, significantly reducing manual data entry for sales reps and ensuring that the financial data on the products accurately reflects the agreed-upon deal terms.
NEW QUESTION # 107
A Platform Administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What is causing the issue?
Answer: C
Explanation:
In Salesforce, a flow must be Active for it to execute in a production environment. When an administrator builds or updates a flow, it is saved as a new version. Even if the logic is perfect and passes all debug tests, the flow will not run for end-users unless the administrator explicitly clicks the "Activate" button. If a flow is intended to create records but nothing is happening, the first troubleshooting step is always to verify the status in the Flow Builder or the Flows list in Setup. A flow version that is simply "Saved" but not "Active" will remain dormant. Option D is unlikely because the Flow Builder usually prevents saving a record-triggered flow without a trigger defined. Option C ("Read Only") is not a state that would prevent a flow from running. Option B ("Flow URL") only applies to specific types of screen flows launched via custom links, whereas the question implies a general failure of the automation to execute.
NEW QUESTION # 108
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