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| Section | Weight | Objectives |
|---|---|---|
| Value Design | 32% | - Strategic direction and rationale - Ethics and value alignment - Context and innovation impact - Value measurement and outcomes |
| Leveraging Adjacent Roles and Skills | 19% | - Leading cross-functional work - Integrating UX and technical perspectives - Collaboration with architects and designers - Working with product and business teams |
| Tools and Artifacts | 23% | - Design frameworks and methods - Strategy mapping and modeling - Decision-making tools - Documentation and visualization |
| Intangible Deliverables | 26% | - Governance and mindset - Stakeholder alignment - Culture and capability building - Change and adoption enablement |
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NEW QUESTION # 61
The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience. What should analogous research help them accomplish?
Answer: A
Explanation:
Analogous research breaks conventional thinking by exposing designers to novel problem-solving approaches in parallel industries. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created.
Analogous research deliberately looks outside the immediate industry for contexts that contain a structurally similar challenge. The purpose is not to copy another organization but to transfer useful principles, generate unexpected ideas, and expand empathy beyond familiar solutions. Here, Generate unexpected ideas and increase empathy. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Bring fun into an otherwise boring project. focuses attention elsewhere, while Explain a complex strategy to varied stakeholders. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam:
select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Research for Design Strategy - Explore Design Strategy Research Methods
NEW QUESTION # 62
As part of Cloud Kicks ' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format. Which considerations should a strategy designer share?
Answer: C
Explanation:
Designers must ensure compliance with relevant local and international data privacy laws (e.g., GDPR, CCPA) depending on operating jurisdictions. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Privacy obligations depend on the jurisdictions, data types, participants, and processing activities involved. Even when results are aggregated, personally identifiable information must be collected, accessed, retained, shared, and protected in accordance with applicable law and governance. Here, Applicable privacy acts is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Globally-accepted privacy act focuses attention elsewhere, while Cookie consent requirements addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Data Privacy - Apply Data Privacy Principles
NEW QUESTION # 63
Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?
Answer: B
Explanation:
Revenue Cloud is a Salesforce product that should be considered for this business need. It helps sales reps configure their orders easily by providing guided selling, dynamic pricing, contract management, billing automation, and revenue recognition features. It integrates with Sales Cloud to enable seamless quote-to-cash processes. https://www.salesforce.com/products/revenue-cloud/overview/
NEW QUESTION # 64
A cross-disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is leading the effort. What is one way to increase the team ' s psychological safety to encourage productive collaboration?
Answer: C
Explanation:
Sharing personal experiences levels power dynamics and builds vulnerability, fostering psychological safety.
In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Effort is a practical prioritization input because it represents the cost, complexity, time, and organizational capacity required to deliver an initiative. Comparing effort with expected value or impact helps teams make transparent trade-offs and direct limited resources toward the strongest opportunities. Here, Ask everyone to share a personal experience. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Ask everyone to introduce themselves via title and greatest success. focuses attention elsewhere, while Ask everyone their expected level of project involvement. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Intangible Deliverables
NEW QUESTION # 65
A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influence on the project. The designer wants to understand each stakeholder ' s potential negative and positive impacts on the project. Which tactic should be used?
Answer: A
Explanation:
Stakeholder Analysis identifies individual stakeholder motivations, influence levels, and potential alignment risks. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Stakeholder analysis identifies who has interest, influence, decision authority, positive or negative impact, and potential resistance. That information helps the designer tailor engagement, identify champions and detractors, and reduce organizational risk before it blocks the project. Here, Stakeholder Analysis is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Stakeholder KPIs focuses attention elsewhere, while Stakeholder Focus Group addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
NEW QUESTION # 66
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