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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator |
| Exam Number: | Plat-Admn-201 |
| Passing Score: | 65% |
| Real Exam Qty: | 60 (approximately) |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English, Spanish, German, French, Japanese, Portuguese (Brazil) |
| Certificate Validity Period: | Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required) |
| Exam Price: | $200 USD (plus applicable taxes, varies by region) |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I Salesforce Certified Advanced Administrator |
| Recommended Training: | Salesforce Admin Beginner Trail Advanced Administrator Learning Path |
| Exam Registration: | Salesforce Certification Registration Pearson VUE Salesforce Exams |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam or onsite test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; basic Salesforce platform knowledge recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
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NEW QUESTION # 104
Senior leadership wants to be notified of any opportunities over $250,000 with more than a 75% probability of closing. Which feature should a Platform Administrator set up to facilitate this?
Answer: C
Explanation:
Big Deal Alerts are a specialized, "out-of-the-box" notification feature specifically for the Opportunity object. This tool allows a Platform Administrator to define a threshold based on
"Amount" and "Probability." When an opportunity is created or updated and meets these thresholds (in this case, >$250k and >75%), Salesforce automatically sends an email notification to a specified user or a list of stakeholders. This is the most efficient way to meet the requirement because it is a native feature designed exactly for high-value deal visibility. While Reports and Dashboards (Option C) can display this data, they are "pull" mechanisms that require leadership to actively check them, whereas a Big Deal Alert is a "push" mechanism that ensures immediate awareness. Guidance for Success (Option A) provides tips within a sales path, and Similar Opportunities (Option D) helps reps find related deals, but neither is designed for automated leadership notifications.
NEW QUESTION # 105
Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. Which type of relationship should a Platform Administrator make between Shipments and Accounts?
Answer: C
Explanation:
When relating two objects where the child records must persist even if the parent record is deleted, a Lookup Relationship is the correct choice. In this scenario, the Shipment object should have a lookup field pointing to the Account. Unlike a Master-Detail relationship (Option B), which automatically deletes child records (cascade delete) when the master is deleted, a Lookup relationship allows the child record to remain in the system, either by clearing the lookup field or simply leaving it as is. Option A and D are architecturally incorrect because the relationship field is always created on the "child" or "many" side of the relationship (Shipments) to point to the
"parent" (Account). Using a Lookup relationship ensures data retention for historical shipment tracking while still allowing the shipment items to be visible via a related list on the Account page.
NEW QUESTION # 106
A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?
Answer: D
Explanation:
To make a Screen Flow available to users on a specific record, such as a Case, the Platform Administrator should add the Flow component to the Lightning Record Page. Using the Lightning App Builder, the admin can drag the Flow component onto the page and select the specific "Service Question" flow from the list8888. This allows the flow to be embedded directly into the workspace where the service reps are already looking at case details9. While flows can be placed on a Home Page (Option B), that would not provide the case-specific context needed for the reps10. Page Layouts (Option A) are used for standard fields and related lists but do not natively host dynamic screen flow components11. Component Filters (Option D) are used to show or hide the flow based on certain criteria, but the distribution itself is handled by placing it on the Lightning Page12.
NEW QUESTION # 107
The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should a Platform Administrator add to the dashboard to fulfill the request?
Answer: D
Explanation:
To provide a single dashboard that allows users to "drill down" or toggle between different data subsets, the administrator should add Dashboard Filters. A dashboard filter allows the manager or agent to select a value (e.g., "Origin = Phone" or "Status = New"), and all components on the dashboard will instantly refresh to show only the data matching that criteria. Salesforce allows up to three filters per dashboard, which perfectly accommodates the request for origin, status, and owner. While a Bucket Column (Option D) can group data within a report, it does not provide the interactive "drill down" capability on the dashboard itself. Widgets (Option B) are the components themselves, and Combination Charts (Option C) display multiple data sets in one visual but do not offer filtering functionality.
NEW QUESTION # 108
How should a Platform Administrator provide users with individualized views of data on a dashboard?
Answer: B
Explanation:
A Dynamic Dashboard is a specific type of dashboard where the data displayed changes based on which user is currently viewing it. By setting the "View Dashboard As" property to "The logged-in user," the dashboard components will respect each individual user's sharing settings, role hierarchy, and record ownership. For example, if a sales rep views a dynamic dashboard, they might only see their own $100k pipeline, while their manager viewing the same dashboard would see the team's combined $1M pipeline. This eliminates the need for an administrator to create and maintain dozens of identical dashboards for different individuals. Dashboard Filters (Option A) allow users to narrow down data but do not change the fundamental "running user" security context. Setting the dashboard to run as "Me" (the admin) or "Another person" (Options C and D) creates a static view where everyone sees the same data, which is the opposite of providing an individualized view.
NEW QUESTION # 109
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