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Salesforce OmniStudio-Consultant Certification is a widely recognized credential for consultants who specialize in planning, designing, and implementing Salesforce solutions using the Salesforce OmniStudio platform. Salesforce Certified OmniStudio Consultant certification is designed for experienced Salesforce consultants who want to demonstrate their knowledge and expertise in the OmniStudio platform. Salesforce Certified OmniStudio Consultant certification exam is intended to validate the candidate's skills in assessing business requirements, designing solutions, and implementing Salesforce OmniStudio solutions.
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Salesforce Certified OmniStudio Consultant certification exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. To be eligible for the exam, candidates must have a solid understanding of Salesforce concepts, including data modeling, user interface design, and security. They must also have hands-on experience with the OmniStudio platform and be able to demonstrate their ability to design and implement custom solutions that meet the needs of their customers. Salesforce Certified OmniStudio Consultant certification exam is intended for consultants who have at least six months of experience working with the OmniStudio platform and have completed the prerequisite certifications, including the Salesforce Administrator and App Builder certifications.
NEW QUESTION # 187
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
Answer: A,D,E
Explanation:
Explanation
The three tools that should be used in the solution are DataRaptor Turbo Extract, Integration Procedure, and DataRaptor Load. DataRaptor Turbo Extract can be used to retrieve all open cases that have a case type of
"network issue" from Salesforce in batch mode. Integration Procedure can be used to orchestrate the data flow between Salesforce and the back-office system, as well as trigger an email to the supervisor after the cases have been submitted. DataRaptor Load can be used to write data to the back-office system using REST or SOAP APIs. OmniScript is not needed for this scenario, as there is no user interface involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
NEW QUESTION # 188
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
Answer: C
Explanation:
The OmniStudio tool that the consultant should recommend to get the discounted rate is Calculation Matrices. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to define the input variables, such as number of lines and internet coverage, and the output values, such as discounted rate. The Calculation Matrix can then apply rules and formulas to calculate the discounted rate for each combination of input variables
NEW QUESTION # 189
A requirement is to store " Customer " information. The business asks if it should create a custom object Customer__c or use the standard Account object.
What is the optimal object design recommendation?
Answer: C
Explanation:
Salesforce standard objects should be used when they already represent the required business entity and provide the necessary platform relationships. The standard Account object represents companies or organizations with which the business has a relationship. Contacts represent people associated with those Accounts, while Cases, Opportunities, activities, and other standard records can be associated with Account records. Salesforce describes the Account as a central component of the standard customer data model where contacts, cases, and company-level information come together. Creating Customer__c would duplicate capabilities already provided by Account and introduce additional relationship, automation, reporting, security, and integration work. Contact is also unsuitable for storing company-level information because it represents an individual person. Therefore, the standard Account object is the optimal design unless requirements explicitly demand a fundamentally different entity model.
NEW QUESTION # 190
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Answer: A,C,D
Explanation:
The three OmniScript elements that should be used to meet these requirements are: Select, DataRaptor Extract Action, and DataRaptor Post Action. A Select element can display a dropdown list of options for the user to choose from, such as payment type. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as saved payment information, and store it in an Interface object or a JSON object. A DataRaptor Post Action can write data to a Salesforce object, such as new payment information, and perform insert or update operations
NEW QUESTION # 191
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?
Answer: D
NEW QUESTION # 192
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