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WGU Introduction-to-IT Exam Overview:

Certification Vendor:WGU
Exam Name:WGU Introduction to IT
Exam Number:WGU Introduction-to-IT
Exam Format:Multiple Choice, Project
Passing Score:Competent ranking required
Available Languages:English
Exam Price:Included in WGU tuition
Sample Questions:WGU Introduction-to-IT Sample Questions
Exam Way:Online (Objective Assessment + Project)
Pre Condition:No prerequisites for this course
Official Syllabus URL:https://www.wgu.edu/online-it-degrees/information-technology-bachelors-program.html

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WGU Introduction-to-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Structure, function, and security associated with networks: This section of the exam measures skills of IT Support Specialists and outlines the basic components of networks, how they operate, and the security needed to protect them. It provides a simple view of how network structures support communication and how security measures protect information.
Topic 2
  • Role of the IT department in IT infrastructure management, disaster recovery, and business continuity processes: This section of the exam measures skills of Systems Administrators and explains how the IT department manages infrastructure and supports recovery processes to keep operations running during disruptions. It introduces how IT teams protect systems, restore services, and maintain continuity for the business.
Topic 3
  • Data management functions in databases: This section of the exam measures the skills of Systems Administrators and summarizes the basic functions involved in managing data within databases. It introduces how data is stored, organized, and accessed, giving learners a simple understanding of how essential database tasks support business information needs.
Topic 4
  • Introduction to IT: This section of the exam measures the skills of IT Support Specialists and explains information technology as a discipline, along with how the IT department supports business activities. It provides a simple overview of different IT areas such as systems and services, networks and security, scripting and programming, data management, and the business side of IT. Learners see how these areas connect with each other and how they contribute to organizational operations.
Topic 5
  • Basics of Programming Languages in Software Development: This section of the exam assesses the skills of IT Support Specialists and covers the fundamental purpose of programming languages in software development. It provides a simple description of how programming works and how developers use languages to build tools and applications.

WGU Introduction to IT Sample Questions (Q69-Q74):

NEW QUESTION # 69
What is the goal in improving uptime?

Answer: C

Explanation:
The goal of improving uptime is increasing the portion of time for which systems are operational. In Information Technology operations and service management, uptime measures availability, meaning how consistently an information system is running and accessible when users need it. High uptime is critical for business continuity, customer satisfaction, and meeting service level agreements. Improving uptime involves reducing both planned downtime, such as maintenance windows, and unplanned downtime, such as hardware failures, software crashes, network outages, or cyberattacks. Common strategies include redundancy, failover clustering, monitoring and alerting, preventative maintenance, patch management, and resilient infrastructure design. Increasing time between maintenance events can contribute indirectly, but it is not the definition of uptime improvement. Faster startup processes may reduce downtime duration during restarts, but it is only one factor. Increasing the interval between backups could actually increase risk and does not improve availability. Since uptime is fundamentally the percentage of time systems remain available and functioning, the correct objective is to increase the portion of time the systems are operational. Therefore, the correct answer is option D.


NEW QUESTION # 70
Which two actions are included in the role of a Domain Name System (DNS)?
Choose 2 answers

Answer: A,C

Explanation:
1.Translates human-friendly aliases into IP addresses: DNS serves as the "phone book" of the internet, converting user-friendly domain names (like www.example.com) into numerical IP addresses (such as
192.0.2.1) that computers and network devices use to locate one another on the internet12.
2.Stores IP addresses and aliases in a table on the server: DNS servers maintain records that map domain names to corresponding IP addresses. These records are stored in distributed databases across various DNS servers, ensuring efficient and reliable resolution of domain names1.
References
1.GeeksforGeeks: What is Domain Name System (DNS)?
2.Cloudflare: What is DNS? How DNS works


NEW QUESTION # 71
What is the name for computer code that humans can understand?

Answer: D

Explanation:
High-level programming language is the term for computer code that humans can understand. In Information Technology, high-level languages are designed to be readable and closer to natural language and mathematical notation than the binary instructions used by hardware. Examples include Python, Java, C#, and JavaScript. High-level languages use keywords, structured syntax, and abstractions that allow programmers to focus on problem solving rather than on hardware-specific details like memory addresses and CPU registers.
This improves development speed, reduces errors, and makes software easier to maintain. High-level code must be translated into machine language before it can run on a computer. This translation can occur through compilation or interpretation. Compiled language and interpreted language describe how code is executed, not whether it is human-readable. Machine language is the lowest-level code expressed in binary and is not easily understood by humans. Therefore, the correct answer for human-understandable code is high-level programming language.


NEW QUESTION # 72
Which project management life cycle stage starts with setting project goals using either the SMART or the CLEAR framework?

Answer: B

Explanation:
Initiation is the project management life cycle stage that begins with establishing the project's purpose and setting clear goals, often using frameworks such as SMART or CLEAR. In Information Technology project management, initiation defines what the project is trying to achieve, why it matters, and whether it is feasible.
This stage commonly includes creating a project charter, identifying stakeholders, defining high-level scope, and securing authorization to proceed. SMART goals emphasize specific, measurable, achievable, relevant, and time-bound objectives, while CLEAR goals emphasize collaborative, limited, emotional, appreciable, and refinable objectives. Both frameworks help ensure the project begins with clear direction and measurable outcomes. Planning comes after initiation and focuses on detailed schedules, budgets, task breakdowns, risk plans, and resource assignments. Execution is where deliverables are built and work is performed. Closure finalizes acceptance and documents lessons learned. Because goal-setting and formal authorization are core features of the beginning phase, the correct stage is initiation.


NEW QUESTION # 73
Which generation of computing is known for the use of operating systems to allow for shared memory and resources?

Answer: D

Explanation:
The third generation of computing is known for major advances in operating systems, especially the move toward multiprogramming, time-sharing concepts, and improved resource management. During this era, computers became powerful enough to support operating systems that could coordinate multiple programs and users more effectively, enabling shared use of memory, processing time, and peripheral devices. This meant that instead of a computer running only one program at a time with long idle periods, the operating system could schedule tasks, allocate memory, and manage input and output to keep the system busy and efficient. These developments matched the growth of integrated circuits, which improved speed and reliability and made more advanced system software practical. Third-generation systems also emphasized better user interaction through terminals and more standardized system environments. While later generations improved operating systems further, the third generation is widely credited in Information Technology history with establishing the operating system as a central system layer for managing shared resources. Therefore, the correct answer is the third generation.


NEW QUESTION # 74
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