Free PDF Quiz 2026 Salesforce Perfect EX-Con-101: Salesforce Certified Experience Cloud Consultant Valid Test Format

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery and Scoping18%- Identify key stakeholders and user personas
- Assess organizational readiness for digital transformation
- Define scope and create solution design
- Understand customer business objectives and challenges
Topic 2: Change Management and Training13%- Define support processes and escalation paths
- Develop user adoption strategy and documentation
- Create training materials and end-user guides
- Plan and execute change management activities
Topic 3: Analytics and Monitoring13%- Conduct user feedback collection and optimization
- Configure Site.com analytics and reporting
- Implement error handling and logging
- Monitor site performance and user engagement
Topic 4: Implementation and Integration28%- Configure email and notification templates
- Implement search functionality and content tagging
- Configure SSO and authentication providers
- Build and configure Experience Builder pages and components
- Integrate external systems via APIs and connected apps
- Implement Einstein bots and chat functionality
Topic 5: Solution Design and Business Logic28%- Implement security model (profiles, permission sets, sharing rules)
- Configure navigation, menus, and site structure
- Design Experience Cloud site architecture (themes, templates, branding)
- Design data access and visibility rules
- Set up and manage CMS content and files
- Configure Lightning Web Components for customizations

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q172-Q177):

NEW QUESTION # 172
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

Answer: B

Explanation:
Salesforce Content Delivery Network (CDN) is a feature that allows you to improve the performance of your site by caching static resources, such as images, JavaScript, and CSS files. However, changing the Salesforce CDN has some implications, such as:
* Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages. You need to redeploy your components after changing the CDN to ensure that they work properly.
* Changing the Salesforce CDN does not affect SAML SSO settings for all custom URLs in that domain.
SAML SSO settings are independent of the CDN settings.
* Changing the Salesforce CDN does not impact the AppExchange packages in the org that use Documents object. Documents object is not affected by the CDN settings.
* Changing the Salesforce CDN does not overwrite LDS defaults. LDS defaults are not affected by the CDN settings.


NEW QUESTION # 173
Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?

Answer: A

Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.


NEW QUESTION # 174
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?

Answer: B

Explanation:
To enable autocomplete for guest users, the administrator should use theSearch component property editor, open the Autocomplete section, and click desired objects to appear in autocomplete. Select "publicly available". Autocomplete is a feature that suggests search terms based on what users type in the search box.
The Search component property editor is a tool that allows you to customize the settings and behavior of the Search component on your Experience Cloud site. By selecting "publicly available", you can make autocomplete suggestions visible to guest users who are not logged in.


NEW QUESTION # 175
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?

Answer: D

Explanation:
The members that will be able to see the Rich Content Editor component are those that are part of both the New York City audience and the Legal Department audience. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. An audience is a group of users who share common attributes, such as profile, location, or language. When you assign an audience to a page or a component, only the users who belong to that audience can see it. If you assign multiple audiences to a page or a component, only the users who belong to all of those audiences can see it.


NEW QUESTION # 176
Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.
What should CK consider before taking action as it inactivates and brings on new sites?

Answer: B

Explanation:
This license type allows users to access accounts, contacts, leads, opportunities, orders, price books, products, and custom objects in a partner community. Channel Account users can also register deals and collaborate with UMS on sales opportunities. Channel Account users cannot access reports and dashboards, cases, or Knowledge articles.


NEW QUESTION # 177
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