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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies - Manage workspace settings and configurations |
| Topic 2: Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Manage default channels and required channels - Manage user groups and channel permissions - Configure channel management policies - Convert public channels to private channels |
| Topic 3: App Administration | 10% | - Manage app approvals and app directory - Configure app permissions and settings - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration |
| Topic 4: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Create help channels for user support - Promote best practices and user adoption - Use analytics and reporting to measure engagement |
| Topic 5: Security | 15% | - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) |
| Topic 6: User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning - Manage user roles and admin roles |
| Topic 7: Fundamentals | 9% | - Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features |
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NEW QUESTION # 115
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
Answer: A
Explanation:
Slack recommends:
"Use public announce-only channels for company-wide updates. Only designated members can post, while everyone else can view and react without disrupting the information flow." This keeps updates structured and prevents off-topic discussion, while maximizing visibility to the whole organization.
(Reference: Slack Administration Study Guide - Announce-Only Channel Best Practices)
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NEW QUESTION # 116
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)
Answer: A,D
Explanation:
According to Slack's official documentation on IdP group management:
"Mapping IdP groups to Slack allows automatic provisioning and deprovisioning of users to workspaces and user groups. Members added to an IdP group are automatically added to associated Slack user groups and workspaces." This dramatically reduces manual effort and ensures correct workspace and channel access is kept current.
Slack Connect (C) is external collaboration and not managed directly via IdP groups. D and E are unrelated to IdP functionality.
(Reference: Slack Administration Study Guide - Identity Provider Group Mapping)
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NEW QUESTION # 117
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
Answer: A,B,C
Explanation:
Slack recommends Admins:
"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable." Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.
(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)
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NEW QUESTION # 118
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.
Will it be possible for you to recover the data?
(Select the best answer.)
Answer: B
Explanation:
According to Slack's data retention policies:
"When a message retention policy is applied and messages reach their expiration, Slack permanently deletes the messages from production systems, and recovery is not possible." Slack's business continuity plans and MFA security are unrelated to data retrieval for expired content. GDPR (C) impacts retention requirements but the critical reason for non-recovery is Slack's deletion behavior (D).
(Reference: Slack Administration Study Guide - Message Retention and Data Deletion Policy)
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NEW QUESTION # 119
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
Answer: B
Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 120
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