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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Tools5%- List some use cases for Slack Developer Tools (SDT).
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.
- Recommend when to use sample code and external resources.
Topic 2: Design for Security19%- Identify the steps you could take to make your app communicate securely in Slack.
- Implement the OAuth installation flow.
- Store and retrieve data and tokens safely.
- Design for security.
- Request the appropriate scopes for your app's use case.
- Request the appropriate tokens for your app's use case.
Topic 3: Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.
Topic 4: APIs for Managing Your Slack12%- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
Topic 5: Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
Topic 6: Core Development (Workflows, Modals, Interactivity)48%- Integrate Salesforce data with Slack applications.
- Handle interactive payloads and events effectively.
- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.

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Salesforce Certified Slack Developer Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which of the following best describes a distributed Slack app?

Answer: C

Explanation:
An app that is available in the Slack App Directory and can be installed by any Slack user A distributed app in Slack is one that is available on the Slack App Directory, allowing any user or organization using Slack to find and install the app. This makes it accessible to a wide user base, differentiating it from single workspace or internal apps.
Why not the other options:
*It describes a single workspace app, which is confined to one specific workspace.
*It refers to an internal app, designed for use within a specific organization and not for public access.
*It describes a process of sharing, not an app category.


NEW QUESTION # 31
When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?

Answer: A

Explanation:
When the app aims to provide direct customer support to clients through shared channels in Slack Connect Support for channels shared externally via Slack Connect should be included when the app is designed to provide customer support directly to clients. This enables effective and direct communication with clients in a shared channel environment, enhancing the overall customer support experience.
Why not the other options:
*If the app is mainly used for internal purposes, adding support for external shared channels is not necessary.
*Dealing with confidential internal support tickets in an externally shared environment could lead to security and privacy concerns.
*If the app's scope is limited to internal queries, supporting external channels would not align with its primary functionality.


NEW QUESTION # 32
When is it most appropriate to use the Slack Discovery API?

Answer: C

Explanation:
To comply with legal or regulatory requirements by archiving and searching through all communications within the Slack workspace The Discovery API is particularly suited for compliance archiving and eDiscovery, allowing organizations to archive, search, and export communications within Slack. This is critical for complying with legal and regulatory requirements that mandate the preservation and review of digital communications.
Why not the other options:
*The Discovery API is not designed for real-time monitoring of productivity.
*The API is not intended for developing custom analytics within Slack apps.
*The Discovery API is not used for building bots that respond to keywords.


NEW QUESTION # 33
What generally happens when you distribute an app to multiple workspaces?

Answer: C

Explanation:
A Slack application distributed across multiple independent workspaces must implement an OAuth installation flow. Slack explicitly states that enabling installation on other workspaces allows the application to generate access tokens for each workspace and applicable user authorization. Bolt's current OAuth documentation likewise explains that each app installation issues unique access tokens and installation information that the application must store securely and retrieve when processing requests. This is fundamentally different from a single-workspace application, which can receive one access token through direct installation without implementing the full distributed OAuth flow. Independent workspaces do not normally share one universal token. Organization-wide Enterprise installations are a distinct model and can use an organization-level authorization, but that does not invalidate the standard multi-workspace distribution behavior tested here. Therefore, A is correct.


NEW QUESTION # 34
What is the relationship between Bolt and the Node/Python/Java Slack SDKs?

Answer: A

Explanation:
Bolt provides a higher-level application framework that uses Slack's language SDKs underneath. Slack's platform overview explains that the Bolt frameworks for Python, JavaScript, and Java use the corresponding Slack SDKs to handle lower-level development details. The SDK layer exposes primitives such as Web API clients, authentication, HTTP requests, and API method implementations, while Bolt adds listener registration, middleware, context injection, interaction acknowledgment, event routing, and other application- development conveniences. This architecture allows developers to build Slack applications without repeatedly implementing platform plumbing themselves. Bolt and the SDKs therefore are not unrelated, nor do the SDKs automatically replace Bolt. Conversely, Bolt depends on the capabilities supplied by its underlying language ecosystem rather than functioning independently of them. Option B most accurately describes the documented architectural relationship between these components.


NEW QUESTION # 35
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