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PECB ISO-9001-Lead-Auditor 시험요강:

주제소개
주제 1
  • Conducting an ISO 9001 audit: It evaluates your skills to conduct a QMS audit.
주제 2
  • Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
주제 3
  • Fundamental principles and concepts of a quality management system: The main objective of this domain is to evaluate your skills of explaining and applying ISO 9001 principles and concepts.

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ISO-9001-Lead-Auditor유효한 덤프공부 & ISO-9001-Lead-Auditor덤프문제은행

PECB인증ISO-9001-Lead-Auditor시험을 패스하여 자격증을 취득한다면 여러분의 미래에 많은 도움이 될 것입니다.PECB인증ISO-9001-Lead-Auditor시험자격증은 it업계에서도 아주 인지도가 높고 또한 알아주는 시험이며 자격증 하나로도 취직은 문제없다고 볼만큼 가치가 있는 자격증이죠.PECB인증ISO-9001-Lead-Auditor시험은 여러분이 it지식테스트시험입니다.

최신 ISO 9001 ISO-9001-Lead-Auditor 무료샘플문제 (Q156-Q161):

질문 # 156
An internal auditor of a manufacturer of polystyrene packaging products for the electronics industry raised a nonconformity against section 10.3 of ISO 9001 in Report IA202. The nonconformity (NC 3) stated:
"The reject rate of 'finished' product of 9.7% needs improvement as it doesn't meet the stated objective of top management of 5%." Just before the Closing meeting of a third-party audit, the audit team leader is invited to a meeting with the Quality Manager. He tells the audit team leader that a member of the audit team was seen taking photographs of the factory on his phone during the day and wants him suspended from the Closing meeting with any nonconformities raised by him rescinded. The issue of photographs was not discussed during the opening meeting.
Select the three options for how the audit team leader might deal with this situation.

정답:B,C,F

설명:
This option reflects a balanced and professional approach. The audit team leader should first gather information directly from the involved auditor to understand the situation before making any decisions. It demonstrates due diligence and fairness.
This ensures that the situation is properly escalated and handled in accordance with the auditing body's procedures. Consulting the audit programme manager helps ensure consistency in handling such incidents.
The nonconformity raised is based on objective evidence, independent of the incident with the photographs.
ISO 9001 audits are evidence-based, and the validity of the findings should not be compromised by unrelated issues.
1. A. Advise the Quality Manager that he, as audit team leader, needs to speak to the auditor about the situation and he will report back to the Quality Manager once this is done:2. D. Delay the Closing meeting until the audit team leader has consulted his audit programme manager at Head Office:3. E. Insist that the nonconformities must stand since they have been agreed by the team from other evidence gathered:
B). Advise the Quality Manager that the auditor will be reported to Head Office:
Reporting the auditor directly without first investigating the situation is premature and unprofessional. It might escalate the issue unnecessarily.
C). Apologize for the situation and ensure the Quality Manager that all photographs will be deleted during the Closing meeting:
Deleting evidence without proper consultation could be seen as tampering or unprofessional conduct. It's essential to understand the context of the photographs first.
F). State that the auditor will take no further part in the audit and all his photographs will be deleted:
This is an extreme response without first investigating the situation. Taking unilateral action without gathering facts can damage the audit's integrity.
Why Not the Other Options:


질문 # 157
Scenario 1: AL-TAX is a company located in California which provides financial and accounting services. The company manages the finances of 17 companies and now is seeking to expand their business even more The CEO of AL-TAX, Liam Durham, claims that the company seeks to provide top- notch services to their clients Recently, there were a number of new companies interested in the services provided by AL-TAX.
In order to fulfill the requirements of new clients and further improve quality, Liam discussed with other top management members the idea of implementing a quality management system (QMS) based on ISO 9001. During the discussion, one of the members of the top management claimed that the size of the company was not large enough to implement a QMS. In addition, another member claimed that a QMS is not applicable for the industry in which AL TAX operates. However, as the majority of the members voted for implementing the QMS. Liam initiated the project.
Initially, Liam hired an experienced consultant to help AL-TAX with the implementation of the QMS.
They started by planning and developing processes and methods for the establishment of a QMS based on ISO 9001. Furthermore, they ensured that the quality policy is appropriate to the purpose and context of AL TAX and communicated to all employees. In addition, they also tried to follow a process that enables the company to ensure that its processes are adequately resourced and managed, and that improvement opportunities are determined.
During the implementation process, Liam and the consultant focused on determining the factors that could hinder their processes from achieving the planned results and implemented some preventive actions in order to avoid potential nonconformities Six months after the implementation of the QMS.
AL-TAX conducted an internal audit. The results of the internal audit revealed that the QMS was not fulfilling all requirements of ISO 9001. A serious issue was that the QMS was not fulfilling the requirements of clause 5.1.2 Customer focus and had also not ensured clear and open communication channels with suppliers.
Throughout the next three years, the company worked on improving its QMS through the PDCA cycle in the respective areas. To assess the effectiveness of the intended actions while causing minimal disruptions, they tested changes that need to be made on a smaller scale. After taking necessary actions, AL-TAX decided to apply for certification against ISO 9001.
Based on the scenario above, answer the following question:
Which of the following misconceptions about ISO 9001 was present in scenario 1?

정답:C

설명:
Comprehensive and Detailed In-Depth Explanation:One of the common misconceptions about ISO 9001 is that it only applies to manufacturing companies producing tangible goods. However, ISO 9001:2015 is designed for all types of organizations, including service providers such as financial, healthcare, and IT companies.
Clause 1 (Scope) clearly states that ISO 9001 is applicable to any organization, regardless of type, size, or the products and services it provides. AL-TAX, being a financial services company, is equally eligible for implementing a QMS under ISO 9001.


질문 # 158
During an internal audit, a manufacturer of polystyrene packaging products for the electronics industry found that six per cent of finished products being ejected from the moulding machines fell onto the factory floor instead of into collection baskets. The factory floor was wet and dirty in places, so a lot of products were rejected at inspection. Auditors raised a non-conformity to the Maintenance Manager.
Select three options for the corrective action to be taken by the Maintenance Manager that could be needed to prevent rejects from recurring.

정답:A,C,F

설명:
ISO 9001:2015 requires organisations to take corrective action to eliminate the cause of a nonconformity in order to prevent recurrence, not merely to contain or correct individual instances.
Relevant ISO 9001 requirements
* Clause 10.2.1 - Nonconformity and corrective actionThe organisation shall react to the nonconformity, evaluate the need for action to eliminate the cause(s), and implement actions to prevent recurrence.
* Clause 8.5.1 - Control of production and service provisionProduction shall be carried out under controlled conditions, including suitable infrastructure and environmental conditions.
Explanation of the correct corrective actions:
D). Redesign the factory layout to better handle finished products
This addresses a systemic cause of the problem by improving how finished products are handled after ejection, reducing the likelihood of products falling to the floor. This is a true corrective action aligned with Clause 10.2.
E). Set up a system of regular inspection of the floor condition
The dirty and wet floor is a contributing cause to product rejection. Establishing regular inspection and maintenance of floor conditions addresses the environmental conditions for production, as required by Clause 8.5.1, and helps prevent recurrence.
G). Install guides at the point of ejection to better direct products into the baskets This directly eliminates the root cause of products missing the collection baskets by improving equipment control. It is an effective corrective action that prevents the nonconformity from happening again.
Explanation of why the other options are not corrective actions:
* A: Recording nonconformities is detection, not prevention.
* B: Placing a worker is a temporary containment action, not elimination of the root cause.
* C: Asking customers to accept dirty products is unacceptable and contrary to ISO 9001.
* F: Awareness alone does not remove the cause of the problem.
* H: Cleaning products before release is correction, not corrective action, and does not prevent recurrence.
ISO-aligned conclusion:
Corrective actions must remove the root causes of nonconformities. In this scenario, improving product handling design, controlling environmental conditions, and modifying equipment to ensure correct ejection are the only actions that effectively prevent the recurrence of rejected products. Therefore, the correct answers are D, E and G.


질문 # 159
What are the criteria for reviewing documented information?

정답:C

설명:
Comprehensive and Detailed In-Depth Explanation:According to ISO 9001:2015, Clause 7.5.2 (Creating and Updating Documented Information), the criteria for reviewing documented information include:
* Content - The accuracy and relevance of the information.
* Format - Ensuring readability and proper structuring (e.g., language, versioning).
* Procedure for managing documented information - Ensuring control, access, and updates.
Other options, such as internal audit reports and client feedback, are important for overall QMS evaluation but are not the main criteria for reviewing documented information.


질문 # 160
Which two of the following work documents are not required for audit planning by an auditor conducting a certification audit?

정답:B,F


질문 # 161
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