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| Section | Weight | Objectives |
|---|---|---|
| Policies and Settings | 22% | - Security and compliance configurations - Identity and access management - Analytics and dashboard usage - Slack Connect and app approval settings |
| Delivery and Migration | 17% | - Understand implementation best practices - Define roles and responsibilities - Plan and execute migration from other platforms |
| Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Discovery | 10% | - Gather and analyze client requirements - Communicate Slack value proposition - Assess organizational readiness |
| Learning and Enablement | 18% | - Design training programs for users and admins - Create learning materials and resources - Plan and execute rollout strategies - Support adoption and troubleshoot issues |
| Channel Strategy | 10% | - Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure |
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問題 #61
What is the Slack best practice for managing client engagement and collaboration in projects?
答案：D
解題說明：
The correct answer is B. Slack Connect is the proper best-practice model for project collaboration with a client because it lets both organizations work together in a shared channel while each organization retains control of its own members, identity, data governance, and administration. This is cleaner than adding client users as guests to the consultant's Slack environment and more effective than defaulting to email. Option A is weak because using email preserves fragmented communication and prevents the shared visibility Slack is meant to provide. Option C is too reactive; project teams should be intentionally added based on engagement roles and collaboration needs, not only after someone requests access. Option D uses guest access, which is not the preferred model for intercompany collaboration when Slack Connect is available. A Slack Connect project channel supports centralized decisions, shared documents, status updates, threaded discussions, bookmarks, and transparent engagement history. For client delivery, the collaboration space should be designed deliberately, with the right members included from the beginning.
問題 #62
Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?
答案：A,E
解題說明：
The correct answers are B and D . Pre-approving apps is an app governance mechanism that reduces administrative friction while maintaining control. When app approval is enabled, users may need approval before installing apps; however, apps that are already approved can be installed and used without creating a new approval request. That directly reduces the request queue for Slack admins and gives employees faster access to approved productivity tools. Option B is correct because the approval workload decreases when commonly needed apps are already approved. Option D is correct because pre-approved apps can be installed without submitting a separate app request. Option A describes support or troubleshooting behavior, not an app approval benefit. Option C describes Workflow Builder capabilities, not the result of pre-approving apps.
Option E invents a "walkthrough wizard" concept that is not the control being tested. Slack's official app approval documentation states that owners can pre-approve or restrict apps, and members can install apps approved by a Workspace Owner.
Reference topic: Policies and Settings - app approval, app governance, pre-approved apps, and admin workload reduction.
問題 #63
When designing a Slack grid for a large enterprise following discovery sessions, which factor should primarily guide the initial grid design?
答案：D
解題說明：
The initial grid design should be primarily guided by the enterprise's organizational structure, departments, and team workflows as identified during the discovery phase. This ensures that the grid reflects the way the organization operates, facilitating effective communication and collaboration that align with existing workflows.
問題 #64
In a workshop designed to teach advanced Slack functionalities to experienced users, what experiential learning technique would be most effective?
答案：B
問題 #65
When presenting Slack to a potential client who is currently using a mix of email, messaging apps, and file-sharing services, which feature of Slack would you emphasize as a key benefit?
答案：C
解題說明：
For a client currently using a mix of different tools for communication and file sharing, the most significant benefit of Slack is its ability to integrate these services into one platform. This centralization simplifies workflows, improves team collaboration, and reduces the need to switch between multiple tools.
問題 #66
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