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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Appian Software Development Lifecycle (SDLC) | 22% | - Evaluate the test scenario before user acceptance testing (UAT) - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Differentiate between various stages of the Appian SDLC - Recognize the roles and associated responsibilities of team members - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Identify use cases for various environments - Explain the different agile scrum ceremonies |
| Topic 2: Requirements Gathering | 20% | - Identify and manage requirement dependencies and constraints - Describe techniques for eliciting requirements (interviews, workshops, observation) - Document and validate business requirements - Identify key stakeholders and their roles in the requirements process - Translate business needs into Appian-specific requirements |
| Topic 3: Introduction to the Appian Platform | 24% | - Identify the purpose of each Appian object - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Describe common Appian use cases (platform capabilities) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize different Appian user experiences - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Design the user experience (in collaboration with the development team) - Recognize role-based application security |
| Topic 4: Business Process Modeling | 20% | - Identify common Business Process Model Notation (BPMN) elements - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Identify automation opportunities from a given process - Explain the most common gateway types in the Appian Process Modeler - Specify which nodes would or would not be used in a given scenario - Describe the benefits of creating a future state process model with SMEs - Illustrate the best method to clearly define user roles when creating a process model diagram |
| Topic 5: User Story Creation | 14% | - Illustrate the standard user story format - Identify the story status (e.g., Draft, Defined, Done) - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Work with the Product Owner in managing product backlog - Categorize user stories and collect appropriate requirements based on categorization |
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質問 # 48
You are translating a user requirement into a user story and need to ensure that the desired functionality will be delivered as expected.
What needs to be written into the user story to ensure it will meet the requirement?
正解：B
解説：
When translating a user requirement into a user story, it is essential to include acceptance criteria to ensure that the desired functionality will be delivered as expected. Acceptance criteria provide clear, testable conditions that define when a user story is complete and meets the requirement. This ensures that the development team has a clear understanding of what needs to be built and how it will be validated, reducing the risk of miscommunication and ensuring the final product aligns with the user's needs.Appian Documentation - Writing Effective User Stories Note: While business value (B) and estimation of effort (A) are important elements of a user story, they do not directly ensure that the functionality will meet the requirement. The test script (C) is typically created after the user story is developed.
質問 # 49
A team of employees manages invoice processing and payments for their organization.
Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and logs the payments manually in a shared spreadsheet.
Where is the best opportunity for automation in this manual process?
正解：D
解説：
The best opportunity for automation in the manual process described is to leverage Optical Character Recognition (OCR) and workflow tools. OCR can automatically extract data from the invoices received via email, and the workflow tools can automate the review process, checking the data for accuracy, processing payments, and prompting employees only when exceptions are found.
OCR and Workflow Tools Overview:
OCR technology converts the text in scanned documents or images into machine-readable data, which can be automatically processed.
Workflow tools in Appian can then route the extracted data through a series of steps, automating tasks like data entry, validation, and payment processing.
Automating these steps reduces manual effort, minimizes errors, and ensures that invoices are processed more efficiently.
Why Not Other Options?:
A . Robotic Process Automation (RPA) for thank you messages: This is a less critical part of the process and does not significantly reduce manual work.
B . Creating a task for manual input: This still involves manual data entry, which does not fully utilize automation potential.
C . Macro in the shared spreadsheet: This provides minimal automation and doesn't address the root of the problem, which is manual data entry.
References:
Appian Documentation on OCR Integration: OCR in Appian
Appian Workflow Automation Guide: Automating Processes in Appian
By using OCR and workflow tools, the organization can significantly reduce manual processing time and increase the accuracy of invoice handling.
質問 # 50
When writing a user story, which statement best represents the standard format?
正解：D
解説：
The standard format for writing user stories follows a specific structure: "As a [role], I want [goal] so that [benefit]." This format ensures that the user story captures who the user is, what they want to achieve, and why it is important.
User Story Format:
Role: The user role that is relevant to the story.
Goal: The specific action or feature the user desires.
Benefit: The reason why this feature or action is valuable to the user.
Example Explanation:
The correct example, "As an Investor, I want to see a summary of my investment accounts so that I can decide where to focus my attention," perfectly fits the standard format. It specifies the user role (Investor), the goal (seeing a summary of accounts), and the benefit (deciding where to focus attention).
Why Not Other Options?:
A and D lack clarity on the benefit or the user's role, making them less effective as user stories.
B is close but is more detailed than the standard format, making it less concise.
References:
Appian Agile Practices Guide: Writing Effective User Stories
Using the standard format for user stories helps ensure that the development team clearly understands the user's needs and the value of the feature being requested.
質問 # 51
An agile team has a user story at the top of its backlog. It reads:
"As a Hiring Manager, I want to be able to filter all of the candidates who have applied to my department's job posting in the last week so that I can schedule interviews for the qualified candidates." This story does not meet the team's Definition of Ready (DoR) as filter criteria are being determined.
What is the status for this user story?
正解：C
解説：
The status of the user story is Pending because it does not yet meet the team's Definition of Ready (DoR). The filter criteria, which are critical to the functionality described in the user story, have not been fully determined. Until this information is clarified, the story cannot be considered ready for development or any subsequent phases like QA.Appian Documentation - User Stories and Definitions of Ready Note: The user story cannot be marked as Done (A), Ready for Development (B), or Ready for QA (D) because it lacks critical details needed for development to proceed.
質問 # 52
A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?
正解：C
解説：
A records-centric design is the best approach to address this use case in Appian. This design allows users to interact with data through a central record type, with related actions enabling them to perform tasks like uploading documents, sending communications, and approving cases at any time or out of order.
Records-Centric Design:
This approach centralizes all related data and actions around a specific record type.
Users can trigger related actions such as document uploads or approvals directly from the record, ensuring flexibility and a user-friendly interface.
Why Not Other Options?:
A and B. Reports and dashboards are useful for visualizing data but are not as flexible for handling the ad-hoc and out-of-order activities described.
C . A sequential workflow is too rigid for a process where tasks need to be done out of order.
References:
Appian Documentation on Records: Records in Appian
Appian Community Success Guide: Designing Record-Centric Applications
A records-centric approach leverages Appian's strengths, providing a flexible and intuitive solution for complex workflows.
質問 # 53
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