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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Setup | 36% | - Security and access
|
| Topic 2: Visit Execution | 36% | - In-store process management
|
| Topic 3: Platform | 10% | - Core platform configuration
|
| Topic 4: Integrations | 6% | - System connectivity
|
| Topic 5: Visit Planning | 6% | - Territory and route management
|
| Topic 6: Analytics | 6% | - Reporting and KPIs
|
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NEW QUESTION # 41
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.
Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?
Answer: B,D
Explanation:
When migrating product data into the Enterprise Product Catalog (EPC), Salesforce recommends product rationalization as a mandatory first step. Legacy systems often contain hundreds or thousands of products accumulated over years. Not all of them should be migrated into EPC.
Two critical questions a consultant must ask are:
A . "Can we rationalize products to a smaller number?"
EPC is designed for modular, reusable, and hierarchical product specifications. Many legacy products can be consolidated into a smaller, more efficient set using attributes, rules, and cardinality instead of copying fixed bundles. This drastically improves CPQ speed, product maintenance, and time-to-market.
B . "Which of the provided products are still actively sold?"
Salesforce advises migrating only active commercial offers, prerequisites, and required technical products. Inactive, obsolete, or sunset products add noise and complexity and should typically be excluded.
NEW QUESTION # 42
What does this out of the box Einstein Analytics dashboard inform about? Product Performance
Answer: D
Explanation:
The Product Performance dashboard is designed to help sales managers analyze how products, product categories, brands, and assortments are performing across the Consumer Goods organization. It provides detailed performance views that allow users to identify both strong and weak performers and then drill into the underlying metrics.
Salesforce states that the Product Performance dashboard analyzes product category, brand, product, assortment, and the impact of promotions on performance. Its Product page shows overall product trends and enables managers to identify high-performing products and analyze recently launched products. Its Category and Assortment pages provide equivalent analysis at those organizational levels.
Typical measures include revenue, quantity, average order value, store coverage, average compliance, and related sales-performance indicators. Salesforce specifically describes the dashboard as answering questions such as which products, categories, brands, and assortments are high-performing or least-performing.
Managers can drill into individual entities to investigate performance trends and identify where intervention or additional investment is appropriate.
Therefore, the dashboard gives the Sales Manager the ability to identify top- and low-performing products, categories, and assortments and investigate their performance in greater detail.
Study Guide Topics:Analytics - > Product Performance - > Product Categories - > Assortments - > Performance Analysis
NEW QUESTION # 43
Which Action Plan Type should be selected when creating an Action Plan Template for Consumer Goods Cloud?
Answer: B
Explanation:
For the Agentforce Consumer Goods visit-execution model, the appropriate Action Plan Type is Visit Execution. Action Plan Templates provide reusable collections of activities that field representatives repeatedly perform during visits to retail stores.
Salesforce ' s Consumer Goods data-model training identifies Visit Execution as the Action Plan Type used for Retail Execution templates and Visit as the Target Object. The template can then contain tasks such as inventory checks, planogram checks, promotion checks, asset checks, surveys, order-related activities, and other recurring work.
The Action Plan Template separates reusable task configuration from individual Visit records. Administrators define the common activities once, establish their order and mandatory status, and then associate the template with multiple visits. When the template is applied, Salesforce creates the necessary visit-level tasks so the field representative receives a consistent execution workflow.
This approach is particularly important in consumer goods organizations where representatives may perform essentially the same merchandising, inventory, promotion, order, and compliance activities across hundreds or thousands of stores. Visit Execution provides the action-plan classification aligned with that Retail Execution business process.
Study Guide Topics:Visit Planning - > Action Plan Template - > Visit Execution - > Visit Target Object - > Assessment Tasks
NEW QUESTION # 44
Which three Consumer Goods Cloud (CGC) objects are linked to the product2 object in the CGC data model?
Answer: A,C,D
Explanation:
Assortment Product, Promotion Product, and Store Product are Consumer Goods data-model objects that establish important relationships between Product2 and retail business contexts.
Assortment Product is a junction object connecting individual products with an Assortment. An Assortment represents a collection of products that are eligible or targeted for sale at specific stores, store groups, or accounts. Salesforce uses the junction relationship to support different product portfolios across retail locations.
Promotion Product connects a Promotion with a Product2 record when a promotion is defined at the product level. This relationship allows Salesforce to determine which specific products participate in promotional activities and enables product-level Promotion Checks during store visits.
Store Product directly associates Product2 with a Retail Store or specific In-Store Location. This relationship supports store-specific product execution, including inventory checks, order capture, product placement, and merchandising activities.
These junction objects provide three distinct dimensions around Product2: assortment eligibility, promotional participation, and store-level availability or placement. Delivery Product and Assessment Task Product are not the corresponding standard junction objects used for these Product2 relationships.
Study Guide Topics:Data Setup - > Product2 - > Assortment Product - > Promotion Product - > Store Product
NEW QUESTION # 45
Which of the following are supported KPI Type values for Retail Store KPI records?
Answer: A,B,C
Explanation:
The supported Retail Store KPI types include Price, Facing, and Revenue, along with Share of Shelf, Out of Stock, and Inventory. KPI Type identifies the business interpretation of the Assessment Indicator Definition associated with a Retail Store KPI and is particularly important for Retail Execution measurements and analytics.
Facing is used when the organization measures the number of product facings visible on a shelf or display. It commonly supports planogram and merchandising compliance. Price supports assessments where the field representative records and evaluates the displayed or observed product price. Revenue provides the business classification for revenue-oriented performance measures.
Salesforce ' s Retail Store KPI configuration explicitly provides these values in the KPI Type picklist: Facing, Share of Shelf, Out of Stock, Inventory, Price, and Revenue. The KPI Type can also contribute to calculated performance indicators such as average facing compliance, average out-of-stock compliance, and average price compliance.
Promotion is business context rather than a KPI Type; a Promotion can instead be associated with the Retail Store KPI. Units can function as a unit of measure or assessment concept but is not one of the supported KPI Type values identified for the Retail Store KPI.
Study Guide Topics:Data Setup - > Retail Store KPI - > KPI Type - > Facing - > Price - > Revenue
NEW QUESTION # 46
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