Pegasystems PEGACPDC25V1全真模擬試験: Certified Pega Decisioning Consultant 25 - Tech4Exam最高のプロバイダー技術問題

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Channels10%- Real-time containers
- Email and third-party integration
- Multi-channel delivery
Topic 2: Business Agility in 1:1 Engagement15%- Operational workflows
- Pega GenAI for content and operations
- Change management
Topic 3: Engagement Policies15%- Build engagement strategies
- Design and manage customer journeys
- Define engagement policies
Topic 4: Decision Strategies15%- Design and test decision strategies
- Adaptive models
- Predictive analytics integration
Topic 5: AI and Arbitration8%- Business levers for ranking
- AI-driven prioritization
- Action arbitration logic
Topic 6: Contact Policy and Volume Constraints13%- Set volume limits
- Prevent action overexposure
- Control outbound exposure
Topic 7: Next-Best-Action Concepts12%- One-to-one customer engagement
- Define starting population
- Customer engagement blueprint
- Optimize customer value in contact center
- Always-on outbound essentials
- Optimize Next-Best-Action strategy
Topic 8: Actions and Treatments12%- Present offers on web channels
- Define outbound actions
- Manage customer actions

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Pegasystems Certified Pega Decisioning Consultant 25 認定 PEGACPDC25V1 試験問題 (Q71-Q76):

質問 # 71
U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

正解:C

解説:
To implement this requirement, you need to create an external email treatment and use an external tool to design the email. An external email treatment is a type of treatment that allows you to use a third-party email service provider to send emails to your customers. You can configure the external email treatment with the name of the provider, the authentication details, and the template ID that corresponds to the email content that you design using an external tool. This way, you can leverage your existing tools and processes for sending emails, while still using Customer Decision Hub to select the best actions and treatments for your customers. Verified Reference: Pega Academy - Decisioning Consultant - Creating external treatments


質問 # 72
MyCo,a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFonel4 Pro offer is prioritized over other offers7

正解:D


質問 # 73
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

正解:

解説:

Explanation:
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質問 # 74
U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

正解:B


質問 # 75
U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
What else do you configure for the new treatments to be present in the next-best-action recommendations?

正解:B

解説:
When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified Reference: Pega Academy - Decisioning Consultant - Creating triggers


質問 # 76
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