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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Topic 1: Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Topic 2: Troubleshooting and Support	- Common workspace issues resolution - Admin tools and diagnostic capabilities
Topic 3: Channel and Collaboration Management	- Messaging and collaboration features - Channel structure and governance
Topic 4: Integrations and App Management	- Slack app installation and management - Salesforce and third-party integrations
Topic 5: Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management

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Salesforce Certified Slack Administrator Sample Questions (Q146-Q151):

NEW QUESTION # 146
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)

A. channels:read
B. files:read
C. conversations.connect:read
D. admin.conversations:read

Answer: D

Explanation:
The correct scope is admin.conversations:read.
According to Slack's official API documentation:
"The admin.conversations:read scope allows approved apps to call the conversations.list and conversations.
info methods for public channels across an Enterprise Grid organization." channels:read (D) is a user token scope and limited to channels the user is a member of, while admin.
conversations:read provides broader access necessary for admins or security teams at the org level. files:read (A) relates to file data, and conversations.connect:read (C) is unrelated.
(Reference: Slack Administration Study Guide - Integration and API Scopes Management)
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NEW QUESTION # 147
You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)

A. Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.
B. Use the member analytics dashboard to confirm the former employee's account activity.
C. Access your security information and event management (SIEM) tool to view actions logged by the former employee.
D. Export the former employee's access logs from the admin dashboard.

Answer: C

Explanation:
Slack recommends for Enterprise Grid:
"Use your SIEM (Security Information and Event Management) tool integrated with Slack to review detailed logs of user activity and detect any suspicious behavior." The SIEM integration provides deeper, real-time, and historical access tracking, compared to basic admin dashboards or member analytics.
(Reference: Slack Administration Study Guide - Monitoring Security Events and Activity Logs)

NEW QUESTION # 148
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A. You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.
B. You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
C. Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.
D. Your environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.
E. Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

Answer: D,E

Explanation:
Slack's official documentation states:
"SCIM provisioning is ideal for automatically managing large user populations, assigning them to workspaces, and ensuring immediate onboarding or deactivation through integration with your Identity Provider (IdP)." It is perfect for multiple workspaces (A) and large, one-time onboarding events like a company-wide Slack launch (E).
Options B and C relate to Slack Connect and app behavior, not SCIM. Option D refers to "Just-in-Time" provisioning, not SCIM.
(Reference: Slack Administration Study Guide - SCIM Provisioning)
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NEW QUESTION # 149
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)

A. Start a direct message (DM) to the project team members individually to see if they know the answer.
B. Post the question in a channel related to the project.
C. Start a group direct message (DM) with project team members who may know the answer to the member's question.
D. Delete the message, and direct the member to the help channel.

Answer: B

Explanation:
Slack recommends organizing discussions into appropriate channels for clarity and relevance:
"Questions or discussions about specific projects should happen in project-related channels to maintain topic focus and ensure all relevant stakeholders can view and contribute."
#general should be reserved for organization-wide announcements or broad discussions, not for project- specific questions. DMing individuals (A, B) bypasses team collaboration. Deleting the message (C) is unnecessarily punitive.
(Reference: Slack Administration Study Guide - Best Practices for Channel Organization)
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NEW QUESTION # 150
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A. The members did not set up EMM within the 72-hour window.
B. The users need to update their device operating systems.
C. EMM requires users to sign in every 72 hours to ensure compliance.
D. When activating EMM, you did not enable "Keep users signed in."

Answer: A

Explanation:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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NEW QUESTION # 151
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