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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionObjectives
Channel and Collaboration Management- Messaging and collaboration features
- Channel structure and governance
Troubleshooting and Support- Admin tools and diagnostic capabilities
- Common workspace issues resolution
Security and Compliance- Data retention and compliance settings
- Authentication and access controls
Workspace Administration- User provisioning and identity management
- Slack workspace setup and configuration
Integrations and App Management- Slack app installation and management
- Salesforce and third-party integrations

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Salesforce Certified Slack Administrator Sample Questions (Q153-Q158):

NEW QUESTION # 153
You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.
What is the reason you can't find the external contact on Slack Connect?

Answer: D

Explanation:
Slack Connect discoverability must be enabled by an organization for others to search and find them:
"If an external organization has disabled Slack Connect Discoverability, they will not appear in search results, even if they use Slack." It is not about whether you already have a Connect channel (A), or necessarily whether they are on a free plan (B - free plans can still accept Connect invites with some limitations). Option C (turning off Slack Connect entirely) would prevent channel creation but is not specifically why search would fail.
(Reference: Slack Administration Study Guide - Slack Connect Discoverability Settings)


NEW QUESTION # 154
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

Answer: A

Explanation:
Slack documentation states:
"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process." Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.
(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)
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NEW QUESTION # 155
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

Answer: A

Explanation:
According to Slack's best practices:
"Claim your domains as soon as possible. This process is not retroactive - workspaces created before claiming domains will continue to exist independently unless manually migrated." Thus, prompt domain claiming ensures better control and prevents users from unintentionally creating ungoverned workspaces.
(Reference: Slack Administration Study Guide - Domain Management in Enterprise Grid)
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NEW QUESTION # 156
Your organization is in the process of determining its Slack Enterprise Grid design.
The latest draft proposal is a multi-workspace design that includes:
* Focused workspaces for each major business function,
* Global and Social workspaces where all organization members will be added,
* Separate workspaces for each major external partner.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?

Answer: B

Explanation:
Slack warns that:
"Having too many workspaces can create challenges with context switching, where users need to frequently switch between workspaces to find information, reducing efficiency. It also impacts scalability as the organization grows." While admin and user management complexity (C) can exist, context-switching (D) is the most relevant and critical issue in multi-workspace designs like the one proposed.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Best Practices)
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NEW QUESTION # 157
You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)

Answer: C

Explanation:
Slack recommends:
"Channel names should follow consistent naming conventions and use hyphens between words, e.g., help- finance for a help-related finance channel." Option A incorrectly reverses prefix order. Option B uses incorrect formatting. Option D misuses the prefix format as well.
(Reference: Slack Administration Study Guide - Channel Naming Conventions)
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NEW QUESTION # 158
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