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| Section | Objectives |
|---|---|
| Consumer Goods Cloud Fundamentals | - Business value and use cases - Core concepts of Consumer Goods Cloud |
| Analytics and Reporting | - Retail execution KPIs - Dashboards and performance tracking |
| Trade Promotion and Retail Strategy | - Retail execution planning - Trade promotion management concepts |
| Retail Execution | - Route planning and field service processes - Store visits and in-store activities |
| Mobile and Field Enablement | - Offline capabilities and sync behavior - Mobile app usage for field reps |
| Data Model and Configuration | - Account, retail store, and visit setup - Consumer Goods Cloud data model basics |
>> Consumer-Goods-Cloud-Accredited-Professionalテスト資料 <<
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質問 # 58
Sales Managers would like a map that shows which stores are running a promotion within their vicinity.
Which solution meets their requirement and also involves the least amount of custom development?
正解：C
解説：
The Nearby Map component on the Promotion record page provides the required functionality through standard Salesforce Maps configuration with minimal custom development.
Salesforce specifically documents the use of a Nearby Map component for Consumer Goods scenarios.
Administrators create a Nearby Map configuration using an appropriate Maps layer and then place the Maps Nearby Maps component on a Lightning Record Page through Lightning App Builder. The layer determines which business records are displayed and how they are filtered.
For promotions, Salesforce gives this precise use case: administrators can configure a Nearby Map with a layer containing Retail Stores and place that component on the Promotion record page. When a sales manager views the Promotion record, the component displays retail stores participating in the promotion in a map- based interface. This allows the manager to visualize nearby participating stores without leaving the promotion context.
Because the capability is supplied through Salesforce Maps and Lightning App Builder, it avoids developing a custom visual mashup or modifying an unmanaged AppExchange package. Adding a generic map to the Home page would also lack the Promotion record context needed to display stores associated with the specific promotion.
Study Guide Topics:Visit Planning - > Salesforce Maps - > Nearby Map - > Promotion - > Retail Store Visualization
質問 # 59
Which of the following represent the three ways of performing a promotion check during an in-store visit?
正解：A
解説：
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:
* General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.
* Individual Product, which checks if a specific product is part of a promotion at the store.
* Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
質問 # 60
How would an order template for frequently bought products be created for a particular outlet?
正解：D
解説：
Frequently purchased products can be prioritized for a specific outlet by associating them through Store Product and marking the appropriate products as Favorite. Store Product represents the relationship between Product2 and a Retail Store or specific In-Store Location, which allows Salesforce to maintain outlet-specific merchandising and ordering attributes.
The Store Product data model includes both Is Favorite and Default Order Quantity. These attributes are designed to streamline recurring order capture. Salesforce explains that field representatives can prioritize favorite products when creating orders so commonly purchased items are replenished efficiently and remain in stock. Default Order Quantity can further reduce data entry by predefining the quantity normally ordered for the product.
Salesforce ' s Retail Execution configuration also allows products associated with a store to be marked as favorites. The Inventory and ordering user interfaces can expose favorite products as a focused subset, reducing the time required to create routine orders.
This makes Store Product the correct outlet-specific mechanism for modeling frequently ordered products rather than creating artificial Order records with a template status.
Study Guide Topics:Visit Execution - > Order Capture - > Store Product - > Favorite Products - > Default Order Quantity
質問 # 61
Which are the two primary use cases for performing an in-store survey?
正解：B、C
解説：
In-Store Surveys are primarily designed to capture qualitative feedback from people associated with the retail location and to gather information about operational topics such as promotions, inventory requirements, and product quality.
Salesforce explicitly defines the In-Store Survey capability as a method for gathering feedback from store staff and customers about promotions, inventory needs, and product-quality conditions. The survey is executed as part of a Visit and can be incorporated into an Action Plan Template through an Assessment Task Definition of type In-Store Survey.
This model allows consumer goods organizations to collect information that is difficult to derive from purely transactional records. For example, store personnel can provide feedback about product availability, promotional effectiveness, packaging issues, shopper reactions, or changing inventory requirements. Surveys can also capture consumer or shopper opinions about products or promotional activities.
Inventory reconciliation is handled through inventory-management and Inventory Check processes rather than primarily through surveys. Point-of-sale information is normally imported or integrated as structured sales data for analytics rather than collected manually through an In-Store Survey.
Study Guide Topics:Visit Execution - > In-Store Survey - > Customer Feedback - > Promotions - > Inventory Requirements - > Product Quality
質問 # 62
Which two standard capabilities are available when executing a promotion check in the field?
正解：A、E
解説：
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
質問 # 63
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