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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
  • 1. Service validation and testing
    • 2. Information security management
      • 3. Architecture management
        • 4. Deployment management
          • 5. Business analysis
            Topic 2: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
            • 1. Customer and stakeholder value
              • 2. Feedback loops and continual improvement
                Topic 3: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
                • 1. Optimize and automate
                  • 2. Focus on value
                    Topic 4: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
                    • 1. Operating and improving digital products
                      • 2. Designing and delivering digital products
                        Topic 5: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                        • 1. The characteristics of high-velocity IT
                          • 2. Digital technology and digital organizations

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                            ITIL-4-HVIT Test Practice | ITIL-4-HVIT Pass4sure Exam Prep

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q26-Q31):

                            NEW QUESTION # 26
                            To increase resilience of IT systems, an infrastructure and platform management team has recently adopted the SRE approach. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
                            Which tool functionality will BEST help this team?

                            Answer: B

                            Explanation:
                            In an SRE approach, resilience is improved through automation that reduces downtime and enables rapid, reliable recovery from failures. Automating failover when a network link fails directly supports this by ensuring systems can automatically switch to a healthy path without manual intervention, improving service availability and fault tolerance.


                            NEW QUESTION # 27
                            Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?

                            Answer: B

                            Explanation:
                            Managing configuration settings during a network change is the best example of version control in the context of the infrastructure and platform management practice, as version control ensures changes to configurations are tracked, reversible, and auditable.


                            NEW QUESTION # 28
                            An organization has a backlog of changes to improve the existing and to introduce the new IT services. All changes cannot be implemented simultaneously. The IT team needs to identify changes that should be implemented first to support business goals and priorities.
                            Which practice will MOST help the IT team to achieve this?

                            Answer: C

                            Explanation:
                            Relationship management ensures close collaboration and communication between the service provider and business stakeholders. This practice helps the IT team understand business goals, priorities, and value expectations, enabling them to make informed decisions about which changes should be prioritized in the backlog to deliver the greatest business benefit.


                            NEW QUESTION # 29
                            Which is often a feature of a service value system for a digitally enabled organization?

                            Answer: A

                            Explanation:
                            A digitally enabled organization's service value system often features separate value streams for each product and service, allowing for agility, focus, and alignment of work to deliver value effectively.


                            NEW QUESTION # 30
                            Which statement is CORRECT when considering a transformation to high velocity IT?

                            Answer: D

                            Explanation:
                            A transformation to high-velocity IT focuses on increasing speed, responsiveness, and flow, but it must still maintain appropriate levels of quality, reliability, and control. If quality is compromised, the organization risks increased failures, rework, and customer dissatisfaction, which undermines the benefits of higher velocity.


                            NEW QUESTION # 31
                            ......

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