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| Section | Objectives |
|---|---|
| Embed agents and AI experiences | - Agent integration
|
| Implement automation and orchestration | - Process automation
|
| Design intelligent applications with Copilot and natural language | - AI-first application design
|
| Build intelligent applications on Microsoft Power Platform | - Application development
|
| Governance and application lifecycle management | - Responsible AI and ALM
|
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NEW QUESTION # 10
Case Study 1 - Contoso, Ltd
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
The Production environment has the following security configurations:
- IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
- IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
- IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
- TechCheck assigns a unique number named Ref to all technicians.
- Users cannot make changes to the TechCheck data model.
- Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
- Create a Maintenance Request row in Dataverse when either of the following occurs:
- An item is added to the SharePoint list by the customer with the Priority property set to High.
- Any item is checked and marked as reviewed by a Contoso Ltd. representative.
- Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
- Requests require approval from all managers.
- If one manager rejects the request, approval must not be granted.
- The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
- If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
- If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
- Assets: Stores information about solar panels and wind turbines
- Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
- Request ID (auto-number)
- External Request Code (text)
- Assigned
- Technician (lookup to Technicians)
- Report (lookup to Maintenance Reports)
- Technician updated (Yes/No)
- Maintenance Reports: Tracks the results of maintenance reports
- Technicians: Stores technician assignment data. The table must include the following columns:
- Full Name (Text)
- Mobile phone number (Text)
- Email (Text)
- Seniority (Choice)
- TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
- Maintenance Requests must:
- be uniquely identifiable across systems.
- have two inactive statuses, Cancelled and Duplicate.
- If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
- A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
- Low
- Medium
- High
- Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
- One asset can be related to many maintenance requests. A maintenance request can have many assets.
- A maintenance request can have only zero or one maintenance report.
- Only one Technician can be related to a Maintenance Request at a time.
- When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
- When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
- Senior Technicians
- Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
You need to add the Priority column to the Maintenance Request table. Which column type should you use?
Answer: D
Explanation:
The most appropriate column type for storing priorities with these specific values is a global choice (or a local choice if the priority list is completely unique to this table). Between the two choice options, a global choice is generally preferred in Dataverse for standard attributes like priority so that the same definition can be reused consistently across multiple tables (e.g., Tasks, Cases, and Projects).
Scenario:
A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row: Low, Medium, High, Critical.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/data-platform/formula-columns?tabs=type-or-paste
NEW QUESTION # 11
A company uses Microsoft Dataverse to store customer records on the Account table. A business process flow is configured for the table.
The company requires a Power Automate cloud flow that validates and corrects the format of the customer account number. The Power Automate flow must run whenever data in this field changes.
You need to recommend a trigger for the cloud flow.
Which trigger should you recommend?
Answer: C
Explanation:
The cloud flow trigger should fire when a row is modified, specifically targeted to the Account table, with the "Select columns" (column filter) parameter set to the logical name of the customer account number column.
Correct Trigger Configuration
Connector: Microsoft Dataverse
Trigger: When a row is added, modified or deleted
Change type: Modified (or Added or Modified if you also need to check the format upon record creation) Table name: Accounts Reference:
https://learn.microsoft.com/en-us/power-automate/dataverse/overview
NEW QUESTION # 12
A company runs Power Automate cloud flows in production.
You observe many duplicate executions and 401 error codes when you review the flow runs.
You need to resolve the errors.
How should you address each error? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
401 errors - Reauthenticate connection; Duplicate executions - Enable concurrency control
A 401 response indicates that the connector call is unauthorized, commonly because a connection token expired, credentials changed, consent was revoked, or the connection reference points to an invalid connection. Reauthenticating the connection renews the credential context and is the direct corrective action.
Increasing timeout or changing retry policy cannot convert an unauthorized request into an authorized one.
Duplicate executions require control over simultaneous flow runs. Enabling trigger concurrency control and setting an appropriate degree of parallelism prevents overlapping instances from processing the same event at the same time. The maker should also examine trigger conditions, polling behavior, and idempotency keys, because concurrency control alone cannot correct every duplicate-trigger design. Adding a delay merely shifts execution time, and retry policy addresses transient action failures rather than independent duplicate runs.
After correcting both issues, failed runs should be resubmitted only where the actions are safe to repeat. The Study Guide includes "test and troubleshoot cloud flows." The mappings target the actual failure classes:
restore authentication for 401 errors and govern parallel runs for duplicate execution.
Study Guide reference/topic: "Create cloud flows - Test and troubleshoot cloud flows." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 13
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear in the review screen.
You administer the Microsoft 365 and Microsoft Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Change Elizabeth's username in the user record for the app.
Does the solution meet the goal?
Answer: A
Explanation:
Changing the username directly in the app's Dataverse user record does not meet the goal. The application user entry is synchronized from Microsoft Entra ID and is not the authoritative place to change a person's sign-in identity. A direct modification may be blocked, overwritten by synchronization, or leave the tenant sign-in name unchanged. The correct operation is to update the existing user account in Microsoft 365 or Microsoft Entra administration so the same directory object is retained and its new user principal name flows into the Power Platform environment. Retaining the object identity is what protects ownership and application history. The spelling difference in the proposed "Elizabeth" record also creates an additional risk of modifying the wrong identity. After the tenant update, administrators should verify synchronization and mailbox approval without creating a replacement user. The AB-410 profile expects collaboration with identity administrators for "roles, identity, and authentication," and the data-model objective includes "configure security." Because the proposed app-record edit bypasses the identity source, the answer is No.
Study Guide reference/topic: "Build data models - Configure security." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 14
A company uses a business process flow to manage case resolution.
The business process flow has the following requirements:
# Users must complete required data before progressing to the next stage.
# Before exiting a stage, a background process must create an approval, assign it to the record owner, and send the approval by using Microsoft Teams.
# Mandatory data entry enforcement must be part of only the business process flow itself.
You need to enforce the stage progression requirements.
How should you configure the business process flow? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Require completion before progression - Set the data step as Required; Send an approval - Add a Power Automate cloud flow
The data step in the business process flow must be marked Required. That setting prevents the user from progressing past the stage until the mandatory value is supplied, while keeping the enforcement within the process as required. Setting the underlying column to Business Required would enforce entry outside the business process flow as well, which violates the stated scope. To create and send the approval, add a Power Automate cloud flow associated with the process transition or stage logic. The flow can create the approval, assign it to the record owner, and deliver the request through Microsoft Teams. A classic workflow step is a legacy mechanism and does not provide the modern Teams approval orchestration required. The cloud flow should use the row identifier and owner information from the process context, and should record approval status to avoid duplicate submissions. The Study Guide explicitly includes "configure business process flows" and "manage approvals by using cloud flows." The correct mapping combines process-local data enforcement with a cloud flow for the background approval action.
Study Guide reference/topic: "Implement business and process logic - Configure business process flows." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 15
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