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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Application Clients	25%	- Troubleshooting 1. Media quality issues 2. Login and connectivity issues 3. Feature availability problems - Integration and features 1. Presence integration 2. Mobility and remote access 3. Voice and video features - Deployment and configuration 1. Cisco Jabber 2. Client policies and settings 3. Webex App
Cisco Unified IM and Presence	30%	- Troubleshooting 1. XMPP issues 2. Notification service problems 3. Calendar integration errors 4. Federation connectivity 5. High availability failures - Configuration 1. Calendar integration 2. Apple Push Notification Service 3. High availability 4. Persistent chat 5. Centralized deployment 6. Federation configuration (XMPP, SIP)
Cisco Unity Connection and Cisco Unity Express	30%	- Management and maintenance 1. Backup and restore 2. Integration with CUCM 3. User and mailbox management - Deployment and configuration 1. Voice mail configuration 2. IVR implementation 3. High availability and redundancy 4. System setup and integration - Troubleshooting 1. Call routing issues 2. Integration faults 3. Message delivery problems
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML 2.0 components 1. Profiles 2. Assertion 3. Protocol 4. Binding - SSO types in collaboration environment 1. Kerberos 2. Smart card authentication 3. Integrated Windows AD - SAML SSO login process flow

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q311-Q316):

NEW QUESTION # 311
A Cisco Unity Connection user receives a notification warning that the mailbox is reaching the maximum size allowed. Where can a Cisco Unity Connection admin go to change this setting?

A. mailbox quotas
B. disk capacity
C. messaging
D. class of service
E. contract templates

Answer: A

NEW QUESTION # 312
Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

A. cup-trust
B. tomcat-trust
C. xmpp- rust
D. xmpp-fed-trust
E. cup-xmpp- trust

Answer: A,E

NEW QUESTION # 313
Refer to the exhibit. An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?

A. Set the voicemail profile on the user's line on the CSF device.
B. Reset the Jabber client and have the user sign in again
C. Configure the voicemail profile on the user's service profile
D. Ensure that the voicemail server is listed in the user's CTI profile

Answer: C

NEW QUESTION # 314
Refer to the exhibit. Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

A. The domain ccnp.cisco.com does not exist on the DNS server.
B. The port specified on the SRV record is wrong.
C. Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.
D. SRV protocol is not set up correctly. It should be _tls instead of _tcp.

Answer: B

Explanation:
The port must be 8443 not 8433.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/CJAB_BK_C606D8A
9_00_cisco-jabber-dns-configuration-guide/CJAB_BK_C606D8A9_00_cisco-jabber-dns- configuration-guide_chapter_010.html

NEW QUESTION # 315
Drag and drop the steps for SAML SSO authentication from the left into the order on the right.

Answer:

Explanation:

NEW QUESTION # 316
......

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