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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR) Mainline Exam |
| Exam Number: | CIS-HR |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Exam Duration: | 90 minutes |
| Exam Price: | $450 USD |
| Passing Score: | 70% |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) Other ServiceNow CIS certifications |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Recommended Training: | ServiceNow HR Service Delivery Implementation Training CIS-HR Official Exam Blueprint |
| Exam Registration: | ServiceNow Certification Registration Pearson VUE Exam Scheduling |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) certification; 3–6 months of experience working with ServiceNow HR applications; familiarity with HR service delivery concepts |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-human-resources-mainline?id=kb_article_view&sys_kb_id=7e9f7843933bba98f2d9bc686cba1010 |
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ServiceNow CIS-HR Certification is an excellent opportunity for IT professionals to specialize in the field of Human Resources. It is a globally recognized certification that validates the expertise of IT professionals in implementing HR solutions on the ServiceNow platform. Certified Implementation Specialist-Human Resources certification exam tests the candidate's knowledge of the ServiceNow HR Service Delivery and HR Service Management modules. It is an ideal certification for professionals who have experience in HR operations and have a basic understanding of ServiceNow.
NEW QUESTION # 89
How can fields for a specific HR Service be displayed on the New Case Creation page?
Answer: D
NEW QUESTION # 90
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?
Answer: A
Explanation:
When an HR agent uses a Document Template to generate a PDF or text document from a case record, ServiceNow automatically appends the creator ' s name to the attachment filename. This is a built-in auditing and organizational feature intended to indicate who generated the document . In a shared services environment where multiple agents might work on the same case, this naming convention provides immediate clarity on the document ' s origin without requiring the user to open the file or check the system logs. It helps maintain an accurate trail of administrative actions, especially for sensitive documents like employment contracts or disciplinary letters. This transparency is essential for compliance and internal quality control, ensuring that if a document needs to be revised or questioned, the original generator can be easily identified by looking at the attachment list on the HR Case.
NEW QUESTION # 91
How many User Criteria Records may be applied to a single KB or KB Article?
Answer: B
NEW QUESTION # 92
How does ServiceNow know which HR Template to use on an HR Case?
Answer: D
NEW QUESTION # 93
Which base instance application delivers the results of current state metrics with leading indicators?
Answer: D
Explanation:
Verified Answer: B. Performance Analytics Very Short Explanation: Performance Analytics is a base instance application that delivers the results of current state metrics with leading indicators. Performance Analytics enables users to visualize and track the progress of key performance indicators (KPIs) over time, and compare them to targets and benchmarks 1 . Performance Analytics can be used to monitor and improve the performance of HR services and processes 2 .
NEW QUESTION # 94
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