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| Section | Weight | Objectives |
|---|---|---|
| Fundamental Concepts of Information Security | 15% | - Overview of ISO/IEC 27000 family of standards
|
| Information Security Controls (ISO/IEC 27002:2022) | 25% | - Control categories and implementation guidance
|
| Requirements of ISO/IEC 27001:2022 | 30% | - Support, operation, performance evaluation and improvement
|
| Auditing Principles and Practices | 30% | - Audit concepts and principles
|
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391. Frage
場景 1：Fintive 是一家傑出的線上支付和保護解決方案安全提供者。 Fintive 於 1999 年由 Thomas Fin 在加州聖荷西創立，為線上營運、希望提高資訊安全、防止詐欺並保護 PII 等用戶資訊的公司提供服務。 Fintive的決策和營運流程以以往的案例為中心。他們收集客戶數據，根據情況進行分類並進行分析。該公司需要大量員工才能進行如此複雜的分析。然而，幾年後，協助進行此類分析的技術也取得了進展。現在，Fintive 正計劃使用現代工具聊天機器人來實現模式分析，以即時防止詐騙。該工具也將用於幫助改善客戶服務。
這個最初的想法已傳達給軟體開發團隊，他們支持該想法並被分配從事該專案。他們開始將聊天機器人整合到現有系統中。此外，團隊也為聊天機器人設定了一個目標，即回答 85% 的聊天查詢。
聊天機器人成功整合後，該公司立即將其發布給客戶使用。
然而，聊天機器人似乎存在一些問題。
由於測試不足，並且在訓練階段缺乏向聊天機器人提供的樣本（在訓練階段，聊天機器人本應「學習」查詢模式），因此聊天機器人無法解決用戶查詢並提供正確的答案。此外，當聊天機器人收到無效輸入（例如奇怪的點圖案和特殊字元）時，它會向使用者發送隨機檔案。因此，聊天機器人無法正確回答客戶的查詢，而傳統的客戶支援因聊天查詢而不堪重負，因此無法幫助客戶解決他們的請求。
因此，Fintive 制定了軟體開發政策。該政策規定，無論軟體是內部開發還是外包，在作業系統上實施之前都將經過黑盒測試。
根據該場景，回答以下問題：
根據場景 1，聊天機器人無法正確回答客戶的詢問。本案影響了資訊安全的哪些原則？
Antwort: C
Begründung:
The integrity principle of information security has been affected in this case. The chatbot's inability to provide accurate answers and its unintended behavior (sending random files) due to insufficient testing and lack of proper training samples compromised the integrity of the system.
392. Frage
您是一位經驗豐富的 ISMS 內部稽核師。
當 IT 經理找到您並要求您協助修改公司的適用性聲明時，您剛剛完成了組織的預定資訊安全審核。
IT 經理正在嘗試將基於 ISO/IEC 27001:2013 的適用性聲明更新為與 ISO/IEC 27001:2022 中的 4 個控制主題（組織控制、人員控制、實體控制、技術控制）一致的聲明。
IT 經理對控制權的重新分配感到滿意，但以下情況除外。他詢問您以下每個控制類別應出現在哪四個控制類別下。
Antwort:
Begründung:
Explanation:
8.1 Information stored on, processed by, or accessible via user endpoint devices shall be protected
= Technological control 7.8 Equipment shall be sited securely and protected = Physical control 5.2 Information security roles and responsibilities shall be defined and allocated according to the organisation's needs = Organisational control 6.7 Security measures shall be implemented when personnel are working remotely to protect information processed, processed, or stored outside the organisation's premises = People control Explanation: According to the web search results from my predefined tool, ISO 27001:2022 has restructured and consolidated the Annex A controls into four categories: organisational, people, physical, and technological12. These categories reflect the different aspects and dimensions of information security, and are aligned with the cybersecurity concepts of identify, protect, detect, respond, and recover3. The controls in each category are as follows4:
* Organisational controls: These are controls that relate to the governance, management, and coordination of information security activities within the organisation. They include controls such as information security policies, roles and responsibilities, risk assessment and treatment, performance evaluation, and improvement.
* People controls: These are controls that relate to the behaviour, awareness, and competence of the people involved in information security, both within and outside the organisation. They include controls such as human resource security, training and awareness, access control, incident management, and business continuity.
* Physical controls: These are controls that relate to the protection of physical assets and environments that store, process, or transmit information. They include controls such as physical security, environmental security, equipment security, and media security.
* Technological controls: These are controls that relate to the use of technology to implement, monitor, and maintain information security. They include controls such as cryptography, network security, system security, application security, and threat intelligence.
Based on these categories, the controls listed in the question can be matched as follows:
* 8.1 Information stored on, processed by, or accessible via user endpoint devices shall be protected: This is a technological control, as it involves the use of technology to protect information on devices such as laptops, smartphones, tablets, etc. It may include measures such as encryption, authentication, antivirus, firewall, etc.
* 7.8 Equipment shall be sited securely and protected: This is a physical control, as it involves the protection of physical assets and environments that store, process, or transmit information. It may include measures such as locks, alarms, CCTV, fire suppression, etc.
* 5.2 Information security roles and responsibilities shall be defined and allocated according to the organisation's needs: This is an organisational control, as it involves the governance, management, and coordination of information security activities within the organisation. It may include measures such as defining the authority and accountability of information security personnel, establishing reporting lines and communication channels, assigning tasks and duties, etc.
* 6.7 Security measures shall be implemented when personnel are working remotely to protect information processed, processed, or stored outside the organisation's premises: This is a people control, as it involves the behaviour, awareness, and competence of the people involved in information security, both within and outside the organisation. It may include measures such as providing guidance and training on remote working, enforcing policies and procedures, monitoring and auditing remote activities, etc.
References: = 1: A Breakdown of ISO 27001:2022 Annex A Controls - BARR Advisory42: ISO 27001:2022 Annex A Controls - What's New? | ISMS.Online13: How many controls are there in ISO 27001:2022? - Strike Graph34: ISO/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements, Annex A.
393. Frage
在第三方認證審核中，保密性是審核計畫中的一個問題。選擇正確說明審計中保密功能的兩個選項
Antwort: B,C
Begründung:
Confidentiality is one of the principles of audit conduct that auditors should adhere to when performing audits. Confidentiality means that auditors should exercise discretion in the use and protection of information acquired in the course of their duties3. Auditors should respect the intellectual property rights of the auditee and other parties involved in the audit, and should not disclose any information that is sensitive, proprietary, or confidential without prior approval from the auditee or other authorized parties3. Auditors should also obtain the auditee's permission before using a camera or recording equipment during an audit, as these devices may capture confidential information or infringe on the privacy of individuals3. Therefore, these two options correctly state the function of confidentiality in an audit. The other options are either incorrect or irrelevant to confidentiality. For example, auditors are not forced by regulatory requirements to maintain confidentiality in an audit, but rather by ethical obligations and contractual agreements3. Observers in an audit team can access confidential information if they have signed a confidentiality agreement and have been authorized by the auditee3. Audit information can be used for improving personal competence by the auditor only if it does not compromise confidentiality or conflict with other interests3. As an auditor is always accompanied by a guide, there is still a risk to the auditee's sensitive information if the guide is not trustworthy or authorized to access such information3. Reference: ISO 19011:2018 - Guidelines for auditing management systems
394. Frage
CMM 代表什麼？
Antwort: A
Begründung:
Capability Maturity Model (CMM) is a framework that describes the key elements of an effective software process. It defines five levels of maturity for software development organizations, from initial to optimized. The CMM helps organizations to assess their current level of process capability and identify the areas for improvement1. References: ISO/IEC 27001:2022 Lead Auditor - IECB
395. Frage
場景 8：苔絲
一個。 Malik 和 Michael 是一個由安全、合規以及業務規劃和策略領域的獨立且合格的專家組成的審計團隊。他們被指派到一家大型網頁設計公司Clastus進行認證審核。他們在進行審計時表現出了出色的職業道德，包括公正和客觀。這一次，Clastus 確信，如果獲得 ISO/IEC 27001 認證，他們將領先一步。
審計團隊負責人 Tessa 擁有審計專業知識，並且在 IT 相關問題、合規性和治理方面擁有非常成功的背景。馬利克擁有組織規劃和風險管理背景。他的專業知識依賴於對組織的安全控制及其風險承受能力的綜合和分析水平，以準確描述組織內部的風險水平 另一方面，Michael 是通過遵循嚴格的標準化程序進行控制評估的實際安全性的專家。
在執行所需的審計活動後，泰莎發起了一次審計團隊會議，他們分析了邁克爾的一項發現，以客觀、準確地就該問題做出決定。 Michael 遇到的問題是組織日常運作中的一個小問題，他認為這是由組織的一名 IT 技術人員造成的，因此，Tessa 會見了高層管理人員，並在他們詢問了責任人姓名後，告訴他們誰應該對這一問題負責，為了方便澄清和理解，Tessa 在審核的最後一天召開了結束會議。在這次會議上，她向 Clastus 管理層報告了發現的不符合情況。然而，Tessa 收到建議，避免在 Clastus 認證審核的審核報告中提供不必要的證據，確保報告保持簡潔並專注於關鍵發現。
根據審查的證據，審核小組起草了審核結論，並決定在授予認證之前必須對該組織的兩個領域進行審核。這些決定後來被提交給被審計方，但被審計方不接受調查結果並提議提供更多資訊。儘管受審計方提出了意見，但審計員已經決定接受認證建議，因此沒有接受補充資訊。被審計單位的高階主管堅持審計結論並不代表事實，但審計小組仍堅持他們的決定。
根據上述情景，回答以下問題：
審計小組沒有接受Clastus的補充訊息，因為他們已經提出了認證建議。這可以接受嗎？
Antwort: A
Begründung:
Comprehensive and Detailed In-Depth
B . Correct answer:
ISO 19011:2018 (Guidelines for Auditing) requires auditors to consider all relevant evidence before making a final recommendation.
Clastus has the right to present additional evidence if they disagree with findings.
A . Incorrect:
Certification recommendations should remain open to valid new evidence until officially finalized.
C . Incorrect:
Auditors must consider revisions if they provide relevant clarification or evidence.
Relevant Standard Reference:
ISO 19011:2018 Clause 6.6.3 (Handling Disputes and Additional Evidence in Audits)
396. Frage
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