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Salesforce Plat-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • App Deployment: This section of the exam measures the skills of Release Managers and Salesforce Administrators and covers the application lifecycle from planning through deployment. It requires determining the appropriate strategy when working with different sandboxes and managing milestones during development. Candidates must know when to use change sets and how to troubleshoot deployment issues. The section also includes understanding the implications of using unmanaged versus managed packages and selecting the correct deployment plan for various business scenarios.
Topic 2
  • Data Modeling and Management: This section of the exam measures the skills of Data Analysts and Salesforce Administrators and covers the core principles of designing and maintaining Salesforce data structures. It requires selecting the correct data model in various scenarios and understanding relationship types and how they influence reporting, record access, and the user interface. It also tests knowledge of field data types and the operational impact of changing them. The section includes evaluating the use of Schema Builder and understanding the considerations involved in importing and exporting data across internal and external sources.
Topic 3
  • Business Logic and Process Automation: This section of the exam measures the skills of Process Automation Specialists and Salesforce Administrators and covers the key tools Salesforce provides to automate and enforce business logic. It focuses on using formula fields, roll-up summary fields, and validation rules to meet defined requirements. Candidates must also understand approval processes and know how to select the right automation tool to prevent conflicts or errors. The domain emphasizes evaluating business requirements and recommending automation solutions that maintain system stability and accuracy.
Topic 4
  • Salesforce Fundamentals: This section of the exam measures the skills of Salesforce Administrators and Junior Salesforce Consultants and covers the essential concepts needed to understand how Salesforce works at a foundational level. It focuses on recognizing when to use declarative tools versus programmatic customization, determining when AppExchange apps extend org capabilities, and understanding key methods for managing object, record, and field access. It also evaluates your ability to choose the right sharing model based on business needs and to apply reporting tools effectively, including report types and dashboards. Additionally, the domain reviews how to optimize the mobile experience through actions and layouts, and how Chatter can be used to support collaboration.
Topic 5
  • User Interface: This section of the exam measures the skills of Salesforce UI Designers and Lightning App Builders and covers the ways in which Salesforce interfaces can be customized to improve usability. It includes understanding available options for UI customization and demonstrating when to apply custom buttons, links, and actions. The domain also distinguishes between declarative and programmatic methods for incorporating Lightning components in applications, ensuring that the right approach is selected for different user interface needs.

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Salesforce Certified Platform App Builder Sample Questions (Q145-Q150):

NEW QUESTION # 145
Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

Answer: B,D,E

Explanation:
The app builder should use three features to meet the business requirements:
Process Builder: This is a type of automation tool that can execute actions based on certain criteria. In this case, the process builder can have a criteria that evaluates if an opportunity is in the Secure Commitment Stage, and then execute an action that submits it for approval.
Apex: This is a programming language that allows developers to execute complex logic on the Salesforce platform. Apex can be used to create triggers that run before or after certain events, such as insert, update, delete, or undelete of records. In this case, Apex can be used to create a trigger that runs before an opportunity is updated and submits it for approval if it is in the Secure Commitment Stage.
Flow: This is another type of automation tool that can guide users through a series of screens and perform actions based on user input. Flow can also be triggered by certain events, such as when a record is created or updated. In this case, Flow can be used to create a record-triggered flow that runs after an opportunity is updated and submits it for approval if it is in the Secure Commitment Stage. Option A and D are not features that can meet the business requirements.


NEW QUESTION # 146
Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

Answer: A,B,E

Explanation:
Email alert, task, and invocable flow are three action types that can be used in an approval process. Email alert can send an email message to one or more recipients. Task can assign a task to a user or queue. Invocable flow can launch a flow that performs complex logic and actions


NEW QUESTION # 147
An app builder at Universal Containers has been asked to add The Chatter feed to a custom object record page. Which approach should the app builder use?

Answer: B

Explanation:
The correct answer is C. Add the standard Chatter feed component.
To add Chatter feed functionality to a custom object Lightning record page, the app builder should use the standard Chatter component in Lightning App Builder. Salesforce documentation states that the Feed component was renamed Chatter in Lightning App Builder and is used to place the publisher and feed combination on a record page.
A is incorrect because no custom Chatter feed component is required. B is incorrect because related lists do not add the Chatter feed. D is incorrect because the standard Chatter component is already available; an AppExchange component is unnecessary.


NEW QUESTION # 148
Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be Visible to the HR department and the employee who submitted the record Which three steps should an app builder take to properly control access to Reviews? Choose 3 answers

Answer: A,B,C

Explanation:
The correct answers are B. Set organization-wide default to Private, D. Disable Grant Access Using Hierarchies, and E . Create a criteria-based Sharing Rule for the HR Department.
Set the Review object's OWD to Private so review records are not visible to all employees by default. Organization-wide defaults define the baseline record access users have to records they do not own.
Disable Grant Access Using Hierarchies because this is a custom object and the requirement says only HR and the submitting employee should see the review. Salesforce allows this setting to be disabled for custom objects so managers higher in the role hierarchy do not automatically inherit access.
Create a criteria-based sharing rule for the HR department so HR can see the Review records even though the default access is private. Salesforce sharing rules are used to grant wider access beyond OWD.
Why others are incorrect:
A is not needed and a Master-Detail relationship to User is not the right access-control design.
C is incorrect because removing Review Read permission from non-HR users would also prevent the submitting employee from viewing their own submitted review.


NEW QUESTION # 149
Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated Based on the Account record. Some fields require input from the user. What should an app builder configure to meet the requirement?

Answer: D

Explanation:
The correct answer is A. Quick Action on the Account object.
Universal Containers wants users to create Opportunity records related to an Account, with many Opportunity fields automatically populated from the Account and some fields entered by the user. The best solution is an object-specific Quick Action on Account that creates an Opportunity. Object-specific actions run in the context of the parent record, and predefined field values can automatically populate fields to make record creation faster and more consistent.
C is incorrect because a Quick Action on Opportunity would not naturally start from the Account context. B and D are incorrect because assignment rules are not used for creating related Opportunities or prepopulating fields.


NEW QUESTION # 150
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