Certified Implementation Specialist - IT Service Management Training Vce - CIS-ITSM Lab Questions & Certified Implementation Specialist - IT Service Management Practice Training

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ServiceNow CIS-ITSM Exam Overview:

Certification Vendor:	ServiceNow
Exam Name:	ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
Exam Number:	CIS-ITSM
Real Exam Qty:	60
Certificate Validity Period:	Requires maintenance via ServiceNow delta exams (no fixed expiration)
Available Languages:	English
Exam Price:	$450 USD
Passing Score:	70%
Exam Duration:	90 minutes
Related Certifications:	ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist - ITSM
Exam Format:	Multiple Choice, Multiple Select
Recommended Training:	ServiceNow IT Service Management (ITSM) Implementation Course
Exam Registration:	ServiceNow Training and Certification Portal
Sample Questions:	ServiceNow CIS-ITSM Sample Questions
Exam Way:	Online proctored or authorized testing center
Pre Condition:	Recommended: ServiceNow Certified System Administrator (CSA) or equivalent platform experience
Official Syllabus URL:	https://www.servicenow.com/services/training-and-certification.html

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ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) Certification Exam is designed to verify the knowledge and skills of IT professionals in implementing and managing IT Service Management processes using ServiceNow. Certified Implementation Specialist - IT Service Management certification exam is intended for individuals who have experience in configuring and implementing ITSM processes and solutions on the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification exam tests the knowledge and skills of candidates in the areas of Incident Management, Problem Management, Change Management, Service Catalog, Service Level Management, and Configuration Management.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q51-Q56):

NEW QUESTION # 51
Which of the following are defined for a given change model?
Choose 3 answers

A. State model
B. State transitions
C. Phase transitions
D. Phase model
E. State transition conditions

Answer: A,B,E

NEW QUESTION # 52
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy.
How can this requirement be met?

A. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.
B. Create a roll-up summary field that counts the number of contacts and displays the count on the account.
C. Create a custom formula field on the account using the count() function to count the number of related contacts.
D. Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.

Answer: D

NEW QUESTION # 53
Which of the following roles can update cart layout?

A. None of the listed answers
B. catalog_manager
C. catalog_admin
D. itil_admin

Answer: C

NEW QUESTION # 54
The requested item table is extended directly from the task table

A. False
B. True

Answer: B

NEW QUESTION # 55
Universal Containers uses Territory Management to manage its sales territories. Territory managers and sales representatives are at the same role level in the role hierarchy. Account and Opportunity objects are set to private.
Which three permissions should be granted to territory managers? (Choose three.)

A. Edit All opportunities associated with accounts in the territory, regardless of who owns the opportunities.
B. Transfer All opportunities associated with accounts in the territory, regardless of who owns the opportunities.
C. View All opportunities associated with accounts in the territory, regardless of who owns the opportunities.
D. Transfer and Delete opportunities assigned to the territory, regardless of who owns the opportunities.
E. View, Edit, Transfer, and Delete accounts assigned to the territory, regardless of who owns the accounts.

Answer: A,C,E

NEW QUESTION # 56
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