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SAP C-FSM-2601 Exam Syllabus Topics:

SectionWeightObjectives
Crowd Workforce<8%- Concept and benefits of Crowd Service
- Manage crowd workforce assignments
Smartforms8% - 12%- Features and use cases of Smartforms
- Create and manage Smartform templates
Master Data Management<10%- Components and data model of MDM
- Create, maintain, and integrate master data
Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios
Planning and Dispatching11% - 20%- Features of planning and dispatching module
- Create, assign, and manage service calls and resources
Mobile SAP Field Service Management Application11% - 20%- Accept, execute, and close service calls
- Features and capabilities of mobile app
Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Architecture and Administration11% - 20%- Company settings, permissions, and business rules configuration
- Architectural components of SAP FSM
Analytics and Reports<10%- Generate and interpret reports for decision-making
- Access and use reporting tools

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SAP Certified - SAP Field Service Management Sample Questions (Q66-Q71):

NEW QUESTION # 66
The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.

Answer: B


NEW QUESTION # 67
Which of the following are ways that reports can be generated in SAP Field Service Management?
There are four correct answers.

Answer: A,B,C,D


NEW QUESTION # 68
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.

Answer: A,C,D


NEW QUESTION # 69
In which cases can assignment duration prediction be used?
There are two correct answers.

Answer: B,C


NEW QUESTION # 70
What are example use cases for autoscheduling?
There are two correct answers.

Answer: B,C


NEW QUESTION # 71
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