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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Configure Teams panels
  • 3. Configure Teams Rooms accounts
  • 4. Plan for Microsoft Teams Rooms
  • 5. Manage Teams Rooms devices
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Manage attendee engagement features
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure meeting settings
  • 3. Configure live captions and transcription
  • 4. Manage meeting policies
  • 5. Configure meeting templates
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency calling policies
  • 3. Manage emergency calling licenses
  • 4. Configure emergency locations
- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure call hold music
  • 3. Configure calling policies
  • 4. Configure location-based routing
  • 5. Configure call park policies
- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure voice routing policies
  • 3. Configure Operator Connect
  • 4. Configure Direct Routing
  • 5. Manage SBC (Session Border Controllers)
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure meeting policies
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure conferencing bridges
  • 4. Plan for Teams meetings and live events
  • 5. Plan for webinars and town halls
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Configure network ports and protocols
  • 3. Implement quality of service (QoS)
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network bandwidth requirements
- Plan and configure Teams Phone
  • 1. Configure emergency calling policies
  • 2. Plan for Teams Phone deployments
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Configure Teams Phone policies
  • 5. Configure call queues and auto attendants
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Use Teams Admin Center reports
  • 3. Monitor user adoption analytics
  • 4. Analyze usage reports
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Monitor call quality
  • 3. Analyze call analytics
  • 4. Use Call Quality Dashboard (CQD)
  • 5. Monitor SBC health
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Troubleshoot audio/video issues
  • 3. Analyze meeting usage reports
  • 4. Monitor Teams Rooms health
  • 5. Use Teams Admin Center for diagnostics
- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure recording policies
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure compliance recording
  • 5. Configure retention policies for calls and meetings

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q34-Q39):

NEW QUESTION # 34
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You need to enable Virtual Appointments to meet the following requirements:
* Company branding must appear when participants join meetings.
* Meeting reminders must be sent to participants via SMS text messages.
Which license should you acquire, and which type of policy should you configure in the Microsoft Teams admin center? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 35
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
Step 1: Install Windows Configuration Designer
Step 2: Use the Provision Surface Hub devices wizard
Create provisioning packages for Surface Hub
Provisioning packages allow you to automate deployment of key features, helping deliver a consistent experience across all Surface Hubs in your organization. Using Windows Configuration Designer (WCD) on a separate PC, you can complete the following tasks:
Enroll in Active Directory or Azure Active Directory
Create a device administrator account
Add applications and certificates
Configure proxy settings
Configure Configuration Service Provider (CSP) settings
Overview
On a separate PC running Windows 10 or Windows 11, install Windows Configuration Designer from the Microsoft Store.
Select Provision Surface Hub devices to configure common settings using a wizard. Or select Advanced provisioning to view and configure all possible settings.
Create the provisioning package and save it to a USB drive.
Deploy the package to your Surface Hub during first-run setup, or through the Settings app.
Step 3: Save the provisioning package to a USB device
Step 4: Deploy the provisioning package to Surface Hub
Reference:
https://learn.microsoft.com/en-us/surface-hub/provisioning-packages-for-surface-hub


NEW QUESTION # 36
You have a Microsoft 365 E5 subscription.
You have a phone that uses Microsoft Skype for Business 3PIP firmware and is connected to an on-premises Skype for Business 2019 environment.
You plan to transition from Enterprise Voice in Skype for Business Server to Microsoft Teams Phone with Calling Plan.
You need to ensure that the phone can make and receive calls by using Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 37
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following requirements:
* Minimize disruptions to User1.
* Prevent User2 from placing cans on behalf of User1.
* Prevent User2 from modifying the settings of User1.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 38
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You plan to deploy phones to a shared common area.
You need to ensure that users can temporarily sign in to each phone and automatically sign out during inactivity.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 39
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