ADM-201 Test Simulator Online - ADM-201 Test Cram Review

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Service and Support Applications10%- Knowledge and Communities
  • 1. Community configuration and access
  • 2. Knowledge base setup and usage
- Case management
  • 1. Support processes and entitlements
  • 2. Cases, queues, assignment rules, escalation rules
Topic 2: Automation15%- Process Automation
  • 1. Flow Builder, approval processes
  • 2. Email alerts, field updates, tasks
Topic 3: Data and Analytics Management17%- Data management
  • 1. Data validation and quality tools
  • 2. Import, update, export, mass delete, backup
- Reports and dashboards
  • 1. Dashboard components and sharing
  • 2. Report types, creation, customization
Topic 4: Object Manager and Lightning App Builder15%- Object customization
  • 1. Page layouts, record types, business processes
  • 2. Standard and custom objects, fields, relationships
- Lightning App Builder
  • 1. Custom Lightning pages and components
  • 2. App navigation and customization
Topic 5: Sales and Marketing Applications10%- Sales Cloud features
  • 1. Lead management, conversion, assignment rules
  • 2. Opportunity management, stages, products, price books
- Marketing tools
  • 1. Marketing automation capabilities
  • 2. Campaigns, campaign influence
Topic 6: Agentforce AI8%- AI capabilities
  • 1. Agentforce setup and configuration
  • 2. AI features and usage guidelines
Topic 7: Configuration and Setup15%- Security and access
  • 1. Password policies and login access
  • 2. Profiles, permission sets, roles and sharing rules
- Company settings
  • 1. Fiscal year, business hours, currency management
  • 2. Default settings and organizational structure
- User interface configuration
  • 1. Navigation and global settings
  • 2. Declarative customization options
Topic 8: Productivity and Collaboration10%- Activity management
  • 1. Tasks, events, calendars
- Mobile and integrations
  • 1. AppExchange and third-party integrations
  • 2. Salesforce Mobile App capabilities
- Chatter
  • 1. Feeds, groups, collaboration features

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Salesforce Certified Administrator Sample Questions (Q56-Q61):

NEW QUESTION # 56
Which of the following are not controlled by the Page layouts?

Answer: C


NEW QUESTION # 57
When a user refreshes a dashboard, who does the dashboard get refreshed for?

Answer: C


NEW QUESTION # 58
It is possible for an Account to be part of multiple Territories?

Answer: B


NEW QUESTION # 59
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?

Answer: D

Explanation:
Explanation
Process Builder is a tool that can be used to automate business processes by creating record-triggered flows that execute actions when certain conditions are met. In this case, Process Builder can be used to create a flow that executes when an opportunity is closed won and creates a client welcome task and a welcome email for the primary contact. References:
https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5


NEW QUESTION # 60
Export to Excel is available for Printable Lists:

Answer: B


NEW QUESTION # 61
......

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