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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Care Coordination & Management | 30% | - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Care Plans. |
| Topic 2: Member & Patient Engagement | 20% | - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. |
| Topic 3: Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing FHIR. - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for implementing the Health Cloud API. |
| Topic 4: Health Cloud Objects | 20% | - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. |
| Topic 5: Solution Discovery | 10% | - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can be optimized. |
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NEW QUESTION # 75
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided. Which two capabilities should a consultant leverage together to fulfil this requirement?
Answer: C,D
Explanation:
Discovery Framework conducts structured post-discharge intake assessments, which trigger and auto-populate personalized care plans in Integrated Care Management. Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. Integrated Care Management structures care plans around reusable problems, goals, interventions, assessments, and care-team activities so care coordination can be standardized and personalized. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integrated Care Management; Discovery Framework) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Discovery Framework; Care Plan
NEW QUESTION # 76
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?
Answer: C
Explanation:
In Salesforce Health Cloud, the Remote Monitoring capability enables healthcare providers to capture and analyze patient-generated health data (from devices such as glucose monitors, blood pressure cuffs, or fitness trackers).
To implement this functionality, the following records must be populated:
Units of Measure - Defines the measurement units (e.g., mmHg, bpm, mg/dL) for device readings.
Remote Monitoring Device Types - Represents the categories of patient devices (e.g., heart rate monitor, glucose meter).
Care Observations - Stores the actual readings (vital signs, measurements) coming from the devices.
Code Sets - Provides standardized medical coding (e.g., LOINC, SNOMED, ICD) for interoperability and classification of device data.
Together, these records form the Remote Monitoring data model.
Why not the others?
B . Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes Care Episodes are for tracking episodes of care, not device data.
C . Code Sets, Units of Measure, Care Metric Targets, Care Observations Care Metric Targets are for goal setting, not required for capturing device data.
D . Code Sets, Biometrics, Care Observations, Chart Metrics
"Biometrics" and "Chart Metrics" are not the correct Health Cloud objects for Remote Monitoring; instead, Remote Monitoring Device Types + Care Observations are used.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Remote Patient Monitoring:
"Use Remote Monitoring Device Types, Units of Measure, Code Sets, and Care Observations to capture and store data from connected health devices."
NEW QUESTION # 77
A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions. Which two Health Cloud solutions should a consultant recommend?
Answer: B,D
Explanation:
Health Cloud ' s Medication Management includes Medication Review (visualizing medications and detecting drug-to-drug interactions via RxNorm integration) and Medication Reconciliation (standardizing medication lists during care transitions). Medication Management consolidates medication requests, statements, dispensing information, reconciliation, review, and interaction-oriented workflows so clinicians can evaluate a patient ' s regimen longitudinally. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Medication Reconciliation; Medication Review) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Medication
NEW QUESTION # 78
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer ' s Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer ' s Salesforce org. What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: D
Explanation:
The ' Health Cloud Care Request Extensions ' unmanaged package supplies preconfigured record types, page layouts, and picklist values for Care Requests and Utilization Management. Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer-provider approval workflows. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Install the Health Cloud Care Request Extensions package.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Utilization Management
NEW QUESTION # 79
How should a consultant at a large provider system model a patient in Health Cloud?
Answer: D
Explanation:
Step-by-Step Explanatio n:
Person Account as Patient Model:
Salesforce Health Cloud is designed to leverage the Person Account model to represent patients, especially for large provider systems.
Exact Extract:
"Health Cloud uses person accounts to represent patients as individuals with whom you do business. Person accounts combine the functionality of accounts and contacts into a single record." Reference:
Why Not Other Options?
Account: Used for organizations, not individuals (patients).
Contact: Contacts are linked to Accounts; on their own, they don't support the full Health Cloud data model.
Contact-Contact: Not a recommended or documented model for patients in Health Cloud.
Conclusion:
To model a patient in Health Cloud, the Person Account model is the officially recommended approach.
NEW QUESTION # 80
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