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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Integration | 28% | - Configure SSO and authentication providers - Integrate external systems via APIs and connected apps - Configure email and notification templates - Implement search functionality and content tagging - Build and configure Experience Builder pages and components - Implement Einstein bots and chat functionality |
| Topic 2: Solution Design and Business Logic | 28% | - Configure Lightning Web Components for customizations - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) - Design Experience Cloud site architecture (themes, templates, branding) - Set up and manage CMS content and files - Configure navigation, menus, and site structure |
| Topic 3: Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Implement error handling and logging - Conduct user feedback collection and optimization - Configure Site.com analytics and reporting |
| Topic 4: Discovery and Scoping | 18% | - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Define scope and create solution design |
| Topic 5: Change Management and Training | 13% | - Develop user adoption strategy and documentation - Plan and execute change management activities - Create training materials and end-user guides - Define support processes and escalation paths |
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NEW QUESTION # 142
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
Answer: A,B
Explanation:
Customer Community Plus and External Apps are two license types that have single SKUs that would support the requirement for UC customers. Customer Community Plus licenses allow users to access standard CRM objects, such ascases and accounts, and custom objects. They also support commerce solutions and custom case management. External Apps licenses allow users to access up to 10 custom objects per app and unlimited standard CRM objects. They also support commerce solutionsand custom case management.
NEW QUESTION # 143
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?
Answer: C
Explanation:
This option allows UC to control the access to the partner application form and ensure that only qualified partners can apply. Token-based referral links are unique and expire after a certain time, which adds an extra layer of security. Creating an app for the internal team also allows UC to track the performance of the referral program and reward the existing partners accordingly1
NEW QUESTION # 144
Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.
How should UMS configure its search results to yield the desired results?
Answer: B
Explanation:
This option allows UMS to configure its search results to include cases, quotes, contracts, and Knowledge articles. TheGlobal Search Results component is a new component that supports multiple objects and facets in the search results. UMS can add this component to the Search page and select the objects that they want to display in the property editor.
NEW QUESTION # 145
Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
Answer: B,C
Explanation:
Two steps that the UC admin should take to grant access to each customer are B and C. To grant access to an Experience Cloud site, you need to assign a license type, a profile, and a permission set to each user. A license type determines what features and functionality a user can access on the site. A profile determines what objects and fields a user can see and edit on the site. Apermission set determines what additional permissions and settings a user can have on the site. To assign a profile and a permission set for a given experience, you need to select them from the drop-down menus in the Admin Workspace of your Experience Builder tool.
NEW QUESTION # 146
Which step denotes the completion of an Experience Cloud site setup?
Answer: D
Explanation:
The step that denotes the completion of anExperience Cloud site setup is activating the site. Activating the site is the final step that makes your Experience Cloud site live and accessible to your users and visitors. Before activating the site, you need to complete other steps such as creating pages, adding components, configuring settings, assigning permissions, and testing functionality. After activating the site, you can still make changes and updates as needed.
NEW QUESTION # 147
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