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Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Business Acumen30%- Interpret key financial terms (e.g., CAPEX, OPEX)
- Evaluate products and services to meet customer goals
- Describe renewal cycle and risk action planning
Customer Success Foundation10%- Explain the stages of the customer lifecycle
- Explain recurring revenue financial implications
- Define customer experience
- Describe recurring revenue financial terms
Customer Success10%- Explain customer journey & IT purchasing models
- Define customer success
Cisco Tools and Processes20%- Describe CX Portfolio and deal management processes
- Explain Smart Accounts & Smart Licensing
Roles and Responsibilities30%- Describe Renewals Manager role and integration
- Explain renewals tasks and success metrics

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Cisco Renewals Manager Sample Questions (Q64-Q69):

NEW QUESTION # 64
What support should an RM take from the CSM?

Answer: C

Explanation:
* Communicate value and the impact of Cisco solutions to the customer
* Help the customer achieve their desired outcomes and realize the full potential of their investment
* Provide feedback and insights on customer health, satisfaction, and adoption


NEW QUESTION # 65
What is the ATR on a $10,000 one year recurring revenue contract?

Answer: A


NEW QUESTION # 66
Which statement best describes an Ask the Expert session?

Answer: D


NEW QUESTION # 67
Which product addresses network segmentation issues and is omprised of viptela and Meraki products?

Answer: A


NEW QUESTION # 68
Which critical task must be performed during the qualification phase?

Answer: C


NEW QUESTION # 69
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