MB-240難易度はMicrosoft Dynamics 365 Field Service Functional Consultantに合格するのが最も鋭い剣になります

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MB-240の実際のテストは、さまざまな分野の多くの専門家によって設計され、顧客のさまざまな状況を考慮し、顧客が時間を節約できるように実用的なMB-240学習教材を設計しました。 学生であろうとオフィスワーカーであろうと、MB-240試験の準備にすべての時間を費やすことはないと思います。専門知識の勉強、家事、子供の世話などに取り組んでいます。 簡素化された情報により、効率的に学習することができます。 そして、あなたは事前に本当の試験を感じたいですか? MB-240試験問題を購入するだけです!
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Topic 1: Schedule and Dispatch Work | 20% | - Resource scheduling
- 1. Use schedule board
- 2. Optimize scheduling and routing
|
| Topic 2: Field Service Mobile and Customer Experience | 20% | - Customer engagement
- 1. Service feedback management
- 2. Customer communication workflows
- Mobile app configuration
- 1. Configure Field Service mobile app
- 2. Enable offline capabilities
|
| Topic 3: Work Order Management | 25% | - Manage work orders lifecycle
- 1. Create and manage work orders
- 2. Manage incidents and service tasks
|
| Topic 4: Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
- 1. Configure organizational units and resources
- 2. Set up Field Service parameters
|
| Topic 5: Manage Inventory and Assets | 15% | - Inventory management
- 1. Track customer assets
- 2. Manage products and stock
|
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Microsoft Dynamics 365 Field Service Functional Consultant 認定 MB-240 試験問題 (Q209-Q214):
質問 # 209
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解:
解説:

Explanation:

質問 # 210
Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order.
You need to set up this requirement in Microsoft Dynamics 365 Field Service.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a price list where the Flat Fee is set to No
- B. Create a new product with Field Service Product Type = Inventory
- C. Create a Field Service price list item where the Flat Fee is set to No. the Minimum Charge Duration is
45 minutes and the Minimum Charge Amount 15 $100 - D. Create a new product with Field Service Product Type - Service.
- E. Created Field Service price list item where the Flat Fee is set to Yes. the Minimum Charge Duration is
45 minutes, and the Minimum Charge Amount is $100 H P.
正解:A、D
質問 # 211
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Booking Setup
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?
正解:A
質問 # 212
Your client recently started using the inspections functionality in Microsoft Dynamics 365 Field Service. The client has many instances where work orders are not required for carrying out inspections.
You need to provide a solution so that field technicians can carry out inspections without work orders.
What should you do?
- A. Add inspections to customer assets.
- B. Add inspections to cases.
- C. Add inspections to a field technician.
- D. Add inspections to a crew.
正解:A
質問 # 213
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine reasons why the two resources are not assigned work orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.
- A. Work Hours is not properly configured for days being optimized.
- B. Optimize Schedule field is not set to Yes.
- C. The Work Location field is not set to Onsite.
- D. Scheduling Method is not set to Optimize.
- E. Start Location and End Location fields are not the same.
正解:A、B、D
解説:
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration#settings-to-prepare- data-for-optimization
質問 # 214
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