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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q48-Q53):

NEW QUESTION # 48
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

A. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
B. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
D. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

Answer: C

NEW QUESTION # 49
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

A. To identify the metadata related error not previously seen with a subset of data
B. To identify the risk of hitting governor limit with the production load
C. To understand how long, the data load in production should take
D. To identify the data error that was not surfaced during testing with subset of data

Answer: B,D

Explanation:
Performing a full data load in a full copy sandbox before the production load is essential to identify potential governor limit risks (A) and data errors that might not have been evident with a subset of data (B). This provides a realistic environment to test and rectify issues before the production deployment.References:
Salesforce sandbox and data loading strategies, governor limit considerations.

NEW QUESTION # 50
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create one decomposition relationship each from all commercial offerings to the same technical product
B. Create one decomposition relationship each via one parent class product from all commercial offerings
C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
D. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

Answer: A

Explanation:
For multiple commercial offerings decomposing to the same CFS (Customer-Facing Service) technical product, creating one decomposition relationship for each commercial offering to the same technical product (A) is recommended. This ensures a clear and direct mapping between each commercial offering and the shared technical product.References:Salesforce Industries documentation on product modeling and decomposition relationships.

NEW QUESTION # 51
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
B. Configure a Callout Orchestration item using the enhanced system interface
C. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

Answer: C

Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.

NEW QUESTION # 52
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
B. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
C. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
D. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

Answer: A

NEW QUESTION # 53
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