Exam 220-1202 Exercise | Top 220-1202 Exam Dumps

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operational Procedures21%- Communication and professionalism
  • 1. Incident reporting
    • 2. SLA management
      • 3. Customer service techniques
        - IT service management
        • 1. Documentation and change management
          • 2. Backup and recovery processes
            • 3. Disaster recovery planning
              - Safety and compliance
              • 1. Environmental controls
                • 2. Privacy and regulatory compliance
                  • 3. Workplace safety procedures
                    Topic 2: Security28%- Network and application security
                    • 1. Encryption technologies
                      • 2. Wireless security protocols
                        • 3. Firewalls and security appliances
                          - Threats and mitigation
                          • 1. Malware types and removal
                            • 2. Data protection and disposal
                              • 3. Social engineering prevention
                                - Security fundamentals
                                • 1. Authentication and authorization
                                  • 2. Permissions and access control
                                    • 3. Zero Trust concepts
                                      Topic 3: Operating Systems28%- Windows installation, configuration, and management
                                      • 1. Device drivers and system updates
                                        • 2. File systems, partitions, and storage management
                                          • 3. Command-line tools and scripting
                                            • 4. Windows 10/11 features and settings
                                              - macOS, Linux, and Chrome OS basics
                                              • 1. Installation and navigation
                                                • 2. Command-line operations
                                                  • 3. System configuration and maintenance
                                                    - Mobile operating systems
                                                    • 1. Android and iOS configuration
                                                      • 2. App installation and security settings
                                                        • 3. Mobile device management
                                                          Topic 4: Software Troubleshooting23%- Mobile device troubleshooting
                                                          • 1. App and OS update failures
                                                            • 2. Connectivity and synchronization issues
                                                              • 3. Performance and battery problems
                                                                - Operating system issues
                                                                • 1. Boot errors and startup problems
                                                                  • 2. System crashes and performance issues
                                                                    • 3. Update and driver failures
                                                                      - Application and security troubleshooting
                                                                      • 1. Security-related issues and fixes
                                                                        • 2. Application crashes and errors
                                                                          • 3. Installation and compatibility problems

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q12-Q17):

                                                                            NEW QUESTION # 12
                                                                            A developer needs to isolate a testing VM in a Type 1 hypervisor from the other guests. Which of the following does the administrator need to use to accomplish this task?

                                                                            Answer: A

                                                                            Explanation:
                                                                            A sandbox provides an isolated environment within the hypervisor where a virtual machine can run independently without affecting other guests, ensuring safe testing and containment.


                                                                            NEW QUESTION # 13
                                                                            A technician is reviewing an organization ' s current incident management policy. The organization uses a third-party vendor to protect the organization ' s assets with multiple tools. Which of the following service types is the organization using?

                                                                            Answer: B

                                                                            Explanation:
                                                                            MDR (Managed Detection and Response)provides outsourced threat monitoring and response using multiple tools. The use of athird-party providerfor protection and incident handling confirms MDR.
                                                                            FromQuentin Docter - CompTIA A+ Study Guide:
                                                                            "MDR provides 24/7 threat detection and response through outsourced experts using advanced tools across client environments."


                                                                            NEW QUESTION # 14
                                                                            An IT manager is concerned with the advancement of brute-force attacks. Which of the following is the best solution to mitigate this concern?

                                                                            Answer: D

                                                                            Explanation:
                                                                            The correct answer is C. Enforce multifactor authentication for all users . Brute-force attacks attempt to guess passwords or other hidden values by trying many possible combinations. The All-in-One Exam Guide describes brute force as a method in which an attacker guesses many or all possible values, most commonly to crack a password. Complex passwords help, but a sufficiently advanced brute-force attack can still target passwords through leaks, dictionaries, credential stuffing, or repeated guessing. Multifactor authentication is stronger because it requires an additional factor beyond the password, such as a token, authenticator app, SMS code, voice call, or biometric factor. The A+ objectives list multifactor authentication under logical security and also include related MFA methods such as hard tokens, soft tokens, SMS, voice call, and authenticator applications. Restricting logon hours and applying OS updates are useful security practices, but they do not directly address password-guessing attacks as effectively as MFA.


                                                                            NEW QUESTION # 15
                                                                            A technician needs to virtually meet with colleagues from around the world. Which of the following should the technician do first to organize this meeting?

                                                                            Answer: D

                                                                            Explanation:
                                                                            The correct answer is D. Research the attendees' time zones. Because the colleagues are around the world, the technician should first determine each attendee's time zone before scheduling. Otherwise, the meeting might be set at an unreasonable or impossible time for some participants.
                                                                            The A+ materials emphasize professional communication, sensitivity, and respecting users' schedules and circumstances. The All-in-One Exam Guide states that technicians should be culturally sensitive and, when a customer's schedule or customs affect work, the technician should adapt professionally. Videoconferencing tools are appropriate for this type of meeting; Quentin Docter's Complete Study Guide explains that videoconferencing software includes features such as calendar invites, call-in numbers, attendee management, screen sharing, and collaboration. However, before configuring software or sending the invite, the technician must know when the meeting can reasonably occur for all global attendees. Dressing appropriately comes later, just before the meeting.


                                                                            NEW QUESTION # 16
                                                                            A Chief Executive Officer wants to meet with remote employees in a way that will allow for communication and training. Which of the following software technologies is the best for this situation?

                                                                            Answer: B

                                                                            Explanation:
                                                                            Videoconferencingplatforms allow real-time face-to-face communication and are ideal for collaborative training sessions involving remote employees.
                                                                            FromQuentin Docter - CompTIA A+ Complete Study Guide:
                                                                            "Videoconferencing tools such as Zoom or Microsoft Teams are specifically designed for real-time communication and training, making them ideal for executive or large-group meetings."


                                                                            NEW QUESTION # 17
                                                                            ......

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