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| Section | Objectives |
|---|---|
| Topic 1: Grow Agile Organizations | - Scaling and agility beyond the team - Organizational design and culture |
| Topic 2: Develop Individuals and Teams | - Self-managing and cross-functional teams - Leadership styles and adaptive behaviors - Facilitation, coaching, and servant leadership |
| Topic 3: Understand and Apply the Scrum Framework | - Scrum Events: purpose, flow, and effective execution - Scrum Artifacts: transparency and definition of 'Done' - Empiricism and Scrum Values - Scrum Team structure and accountabilities |
| Topic 4: Manage Products with Agility | - Product Backlog management and refinement - Stakeholder engagement and customer focus - Value delivery and product strategy alignment |
| Topic 5: Develop and Deliver Products Professionally | - Incremental delivery and continuous improvement - Technical risk and quality management |
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NEW QUESTION # 146
What can the Scrum Value of openness easily impact?
(choose the best answer)
Answer: A
Explanation:
Explanation
The Scrum Value of openness can easily impact all of the aspects listed in the question. Openness means that the Scrum Team and the stakeholders agree to be transparent about their work, their challenges, their learnings, and their progress. This fosters a culture of collaboration, trust, feedback, and continuous improvement. Openness also helps to ensure that the product quality meets the expectations of the customers and the stakeholders, and that the product is delivered in a timely manner. Openness also contributes to employee satisfaction, as it allows the Scrum Team members to express their opinions, share their ideas, and learn from each other.
References:
The Scrum Guide, section 2.2 (Scrum Values), page 6
The Scrum Master Learning Path, module 1 (Scrum Theory), lesson 3 (Scrum Values)
NEW QUESTION # 147
Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint.
What should Steven, the Scrum Master, do?
Answer: B
Explanation:
Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.
NEW QUESTION # 148
Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product The stakeholder is unhappy with the slow performance, a complaint that the Product Owner agreeswithAs the Scrum Master how will you move this forward?
(choose the best answer)
Answer: B
Explanation:
Explanation: As a Scrum Master, you are accountable for establishing an environment where the Scrum Team can be effective and deliver valuable products1. One of the ways to do this is by supporting the Product Owner in managing the Product Backlog and engaging with the stakeholders2. In this situation, where there is a performance issue with the product, your best option is:
Encourage the Product Owner to bring the performance concerns to the rest of the Scrum Team and work together to improve the Definition of Done. This option aligns with the principle of empiricism, which is the foundation of Scrum3. Empiricism means that you make decisions based on what is known, rather than what is assumed or predicted3. By encouraging the Product Owner to bring the performance concerns to the rest of the Scrum Team, you are helping them inspect the product Increment and adapt the Product Backlog based on transparent feedback from the stakeholder4. You are also helping them collaborate on improving the Definition of Done, which is a shared understanding of what it means for a product Increment to be complete and potentially releasable. The Definition of Done should reflect the quality standards and expectations of the stakeholders, andshould be updated as needed to ensure that the product meets their needs and delivers value.
The other options are not advisable because:
Wait to bring this up in the next Sprint Retrospective as this is the appropriate time for the Developers to re-consider the Definition of Done. This option is incorrect because it contradicts your accountability as a Scrum Master. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. However, it is not the only time for them to inspect and adapt their product and process. As a Scrum Master, you should promote continuous improvement and help the Scrum Team address any issues or impediments as soon as they arise1.
Waiting to bring this up in the next Sprint Retrospective would mean delaying feedback and action, which can lead to waste or dissatisfaction.
Bring the concern to the quality assurance members of the Scrum Team and ask them to improve how the system is tested. This option is incorrect because it goes against your role as a facilitator, who helps the participants have constructive and respectful conversations. By bringing the concern to only a subset of the Scrum Team, you are creating silos and excluding others from contributing or learning. You are also implying that quality is only their responsibility, rather than a shared accountability of the whole Scrum Team. Moreover, you are not asking them for their input or feedback, but telling them what to do, which can undermine their autonomy and motivation.
Explain to the Product Owner that it is up to the Developers to decide on acceptable performance standards as they own the Definition of Done. This option is incorrect because it contradicts your role as a coach, who helps people grow and improve their skills and behaviors. By explaining to the Product Owner that it is up to the Developers to decide on acceptable performance standards, you are dismissing their concern and creating a gap between them and the Developers. You are also ignoring their valuable perspective and input as a stakeholder representative, who has a clear vision of what value means for the product. Instead of explaining, you should be asking questions and listening actively, and facilitating a dialogue between them and the Developers.
References: 1: https://www.scrum.org/resources/what-is-a-scrum-master 2:
https://www.scrum.org/resources/blog/scrum-master-supporting-product-owner 3:
https://www.scrum.org/resources/what-is-empiricism-and-why-is-it-important-to-scrum 4:
https://www.scrum.org/resources/what-is-a-sprint-review :
https://www.scrum.org/resources/blog/definition-done :
https://www.scrum.org/resources/what-is-a-sprint-retrospective :
https://www.scrum.org/resources/blog/facilitation-scrum-masters-superpower :
https://www.scrum.org/resources/blog/quality-shared-responsibility :
https://www.scrum.org/resources/blog/coaching-scrum-masters-superpower :
https://www.scrum.org/resources/what-is-a-product-owner
NEW QUESTION # 149
Which approach would you recommend to ensure that the Product Backlog items discussed at Sprint Planning are well understood, actionable, and easier to forecast?
Answer: A
Explanation:
Product Backlog refinement is the act of adding detail, estimates, and order to items in the Product Backlog. This is an ongoing process in which the Product Owner and the Development Team collaborate on the details of Product Backlog items. During Product Backlog refinement, items are reviewed and revised. The Scrum Team decides how and when refinement is done.
Refinement usually consumes no more than 10% of the capacity of the Development Team.
However, Product Backlog items can be updated at any time by the Product Owner or at the Product Owner's discretion.
NEW QUESTION # 150
You are the Scrum Master for four Scrum Teams working from the same Product Backlog. Several of the Developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Stella, an external specialist who is not a member of any of the four Scrum Teams. What would you consider acceptable solutions for the problem?
(choose the best three answers)
Answer: D,E,G
Explanation:
Explanation
B) Developers with an interest in Stella's domain could volunteer to take on this work in their respective Scrum Teams.
This is a good solution because it is consistent with the Scrum value of commitment, which means that the Scrum Team members are willing to learn new skills and take on new challenges to deliver value12. By volunteering to take on this work, the Developers can reduce the dependency on Stella, increase their cross-functionality, and collaborate more effectively within and across the Scrum Teams34.
F) Ask Stella for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Scrum Teams to re-prioritize the work so that tasks not depending on Stella can be done first This is another good solution because it is consistent with the Scrum principle of empiricism, which means that the Scrum Team learns and adapts based on the actual outcomes and feedback, rather than following a predefined plan12. By asking Stella for a plan to hire and train additional people, the Scrum Master can help address the root cause of the dependency and create more capacity and diversity in Stella's domain. By working with the Product Owner and Scrum Teams to re-prioritize the work, the Scrum Master can also help optimize the value and feasibility of the product backlog items, and enable the Scrum Teams to deliver valuable and functional increments every Sprint34.
G) Create a team with Stella and identify people from the Scrum Teams to temporarily work in Stella's domain to learn to better serve the existing teams This is also a good solution because it is consistent with the Scrum value of respect, which means that the Scrum Team members appreciate and value each other's skills and perspectives12. By creating a team with Stella, the Scrum Master can acknowledge and leverage Stella's expertise and experience in her domain. By identifying people from the Scrum Teams to temporarily work in Stella's domain, the Scrum Master can also facilitate knowledge transfer and skill development among the team members, which can improve their self-organization and collaboration34.
References: 1: Scrum Values | Scrum.org 2: Scrum Values - Atlassian 3: Scrum Guide | Scrum Guides 4:
Scrum - What is it, how it works, & how to start - Atlassian
NEW QUESTION # 151
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