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NAHQ CPHQ Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Population Health and Care Transitions13-17%- Population Health
  • 1. Community health assessment
  • 2. Social determinants of health
  • 3. Wellness and prevention programs
- Care Coordination and Transitions
  • 1. Care continuity and integration
  • 2. Transition of care planning
  • 3. Chronic disease management
Topic 2: Organizational Leadership33-37%- Communication and Relationship Management
  • 1. Stakeholder engagement
  • 2. Interprofessional collaboration
  • 3. Conflict resolution
- Education and Training
  • 1. Educational program development
  • 2. Staff competency assessment
  • 3. Communication strategies
- Leadership and Strategic Management
  • 1. Change management
  • 2. Resource allocation and management
  • 3. Strategic planning and goal setting
Topic 3: Performance and Process Improvement23-27%- Patient Safety
  • 1. Safety culture assessment
  • 2. Event reporting and analysis
  • 3. High reliability principles
- Process Improvement and Patient Safety
  • 1. Risk management and mitigation
  • 2. Quality improvement methodologies
  • 3. Root cause analysis
- Patient and Stakeholder Engagement
  • 1. Patient-centered care initiatives
  • 2. Patient experience and satisfaction
  • 3. Community health needs assessment
Topic 4: Health Data Analytics23-27%- Design and Data Management
  • 1. Data collection and validation
  • 2. Database management
  • 3. Data integrity and security
- Measurement and Analysis
  • 1. Performance measurement
  • 2. Benchmarking
  • 3. Statistical analysis methods
- Analytics and Reporting
  • 1. Trend analysis and forecasting
  • 2. Predictive modeling
  • 3. Data visualization and reporting

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최신 CPHQ Certification CPHQ 무료샘플문제 (Q105-Q110):

질문 # 105
Continuous variable measures and rate-based measures are the further categories of:

정답：B


질문 # 106
Which of the following Is the best approach to prepare care team members tor Interacting with accreditation surveyors?

정답：B

설명：
Preparing care team members for interacting with accreditation surveyors is a crucial part of the accreditation process. The best approach is to brief them on survey activities and what questions to expect (Option C). This involves providing them with an understanding of the survey objectives, the day's schedule, and the types of questions that surveyors may ask1. This approach helps to ensure that team members are well-prepared and confident when interacting with surveyors. Reviewing patient records proactively (Option A) and summarizing and discussing past survey findings (Option B) can also be helpful, but these activities are more focused on identifying and addressing potential issues before the survey, rather than preparing team members for the survey itself. Providing techniques to defer surveyor questions to leaders (Option D) could potentially create a perception of lack of transparency or evasion, which could negatively impact the survey results.
References:
https://www.jointcommission.org/what-we-offer/accreditation/health-care-settings/laboratory-services/prepare/pr


질문 # 107
A team has identified that labeled cutting boards are needed in a kitchen to decrease cross-contamination.
After a new process has been implemented, it is discovered that the labeled cutting boards are not being used.
Which of the following is the next action the team should take?

정답：D

설명：
When it is discovered that labeled cutting boards, which were introduced to decrease cross-contamination, are not being used, the next logical step is to determine barriers to compliance. This step is crucial for the following reasons:
Identifying the Root Cause: Before taking any corrective actions, it is important to understand why staff members are not using the labeled cutting boards. Barriers might include a lack of awareness, inadequate training, inconvenience, or resistance to change.
Addressing the Correct Issue: Without identifying the barriers, any action taken may not be effective. For instance, increasing monitoring or initiating discipline without understanding why the new process is not being followed could lead to frustration and further non-compliance.
Facilitating Improvement: Once the barriers are identified, targeted interventions can be developed. This might include additional training, revising the process for ease of use, or addressing any misconceptions about the importance of the change.
Ensuring Sustainability: By resolving the underlying issues that prevent compliance, the organization can ensure that the process improvement is sustained over time, leading to better outcomes.
References: (Based on Healthcare Quality NAHQ documents and resources)
NAHQ CPHQ Study Guide, Section on Change Management and Compliance.
Quality Management in Health Care, Article on Identifying and Overcoming Barriers to Compliance.
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질문 # 108
Organizational size affects the ability to disseminate best practices

정답：D


질문 # 109
______________ can be measured by how well evidence-based practices are followed, such as the percentage of
ti me diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired
infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.

정답：C


질문 # 110
......

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