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| Certification Vendor: | APMG-International |
|---|---|
| Exam Name: | Agile Project Management (AgilePM) Practitioner Exam |
| Exam Number: | AgilePM-Practitioner |
| Available Languages: | English |
| Certificate Validity Period: | 5 years |
| Related Certifications: | Agile Project Management (AgilePM) Foundation Agile Project Management (AgilePM) Practitioner |
| Passing Score: | 40 out of 80 (50%) |
| Exam Duration: | 150 minutes |
| Exam Format: | Objective Testing (complex multiple-choice, matching, sequencing) |
| Real Exam Qty: | 4 |
| Sample Questions: | APMG-International AgilePM-Practitioner Sample Questions |
| Exam Way: | Online proctored or in-person at an APMG test centre |
| Pre Condition: | AgilePM Foundation certification (must hold valid Foundation certificate to sit Practitioner exam) |
| Official Syllabus URL: | https://www.apmg-international.com/agilepm-practitioner |
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NEW QUESTION # 106
Which statement should be recorded under the Lessons from previous change initiatives heading?
Answer: A
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
The question focuses on identifying a statement that qualifies as a lesson from previous change initiatives. Let's analyze each option against this requirement:
1. What defines a "Lesson from Previous Change Initiatives"?
* In Agile and change management contexts, "lessons learned" are insights gained from earlier initiatives, particularly about what worked well and what could be improved.
* These lessons typically highlight practices or strategies that were successful or problematic in past efforts, serving as guidelines for current and future initiatives.
2. Option Analysis:
* Option A: UniCo has always been seen in the marketplace as being traditional and cautious.
* This statement is a general observation about UniCo's market reputation, not a lesson from a specific change initiative. It does not reflect a strategy or practice learned from past experiences.
* Eliminate.
* Option B: UniCo has always successfully used customer journey mapping for educating staff in customer needs.
* This statement references a specific practice (customer journey mapping) that UniCo has successfully employed in previous initiatives to address customer needs. It aligns with the concept of a lesson learned.
* Correct Answer.
* Option C: A new software development platform is needed to integrate the new services into operational processes.
* This is a current requirement or task for the ongoing initiative, not a reflection of past experiences. It does not fit under the "lessons learned" heading.
* Eliminate.
* Option D: The renewal of the lease for the office housing Selco staff is due in fifteen months' time.
* This is a logistical fact about the current situation, unrelated to any lessons from previous change efforts. It does not provide guidance or insights for future actions.
* Eliminate.
3. Relevance in UniCo's Scenario:
* UniCo is undergoing significant organizational change, including integrating Selco and rebranding. Learning from previous successful practices, such as customer journey mapping, can help address challenges like resistance to change and understanding customer needs in the new context.
* Capturing and applying this lesson ensures continuity and builds on proven methods.
4. Agile Practitioner Documentation References:
* Lessons Learned Practices: Agile emphasizes continuous improvement through retrospectives and learning from past efforts to refine processes and strategies.
* Stakeholder Management: Customer journey mapping is an established tool in Agile practices for improving customer focus and aligning team efforts with stakeholder needs.
NEW QUESTION # 107
The Change Manager has read Goleman ' s articles on the Hay-McBer six dimension model of organization climate. This gives leaders practical ways that leadership style can improve organizational culture and performance as measured by staff surveys.
Answer the following question about recommendations a change manager could make to the CEO applying these six dimensions to improve climate across the organization.
Column 1 is a list of recommendations the Change Manager has made to the CEO seeking to initiate or support a change in the organizational culture. For each recommendation in Column 1, select from Column 2 the ' dimension ' in organizational climate MOST likely to improve as a result. Each selection from Column 2 can be used once, more than once or not at all.
Answer:
Explanation:
Explanation:
The Hay-McBer six dimensions of organizational climate provide a framework for analyzing and improving work environments. The six dimensions are:
* Clarity: Employees understand their roles, goals, and the direction of the organization.
* Responsibility: Employees feel empowered to make decisions and take ownership of their work.
* Standards: There is a focus on high-performance expectations.
* Rewards: Contributions are recognized and rewarded.
* Flexibility: Employees feel that the organization is adaptable and open to new ideas.
* Commitment: Employees feel a strong sense of belonging and loyalty to the organization.
1. Joint Meetings to Discuss UniCo's Strategic Focus (Clarity)
* Reason: These meetings aim to communicate the organization's strategic direction, providing employees with a clear understanding of goals and expectations.
* This directly improves clarity , as employees gain insight into the company's vision and how their roles align with it.
2. Internal Marketing Campaign on New Contract (Rewards)
* Reason: Highlighting the success of the new contract through an internal campaign boosts employee pride and morale. This is a form of recognition, aligning with the rewards dimension.
* Employees feel their contributions are acknowledged and celebrated, motivating further engagement.
3. Shared Leadership Workshops for Decision-Making (Responsibility)
* Reason: Empowering staff by delegating decision-making responsibilities enhances their sense of ownership and accountability.
* This supports the responsibility dimension, as it shifts decision-making closer to those executing the work, increasing engagement and confidence.
4. Engaging Staff to Define Service Levels (Flexibility)
* Reason: Involving staff in shaping service levels fosters adaptability and innovation. This shows the organization values employee input, improving flexibility by encouraging open-mindedness and collaboration.
Summary of Dimensions Applied
The recommendations align with specific dimensions to address identified gaps in organizational climate, improving overall engagement and performance:
* Clarity: Joint meetings to communicate strategy.
* Rewards: Internal campaigns celebrating achievements.
* Responsibility: Delegating decision-making through leadership workshops.
* Flexibility: Involving staff in defining processes.
NEW QUESTION # 108
Which Facilities stakeholder is MOST likely to be placed within the 'external' segment for the relocation work of the Operational delivery processes workstream?
Answer: C
Explanation:
Comprehensive and Detailed Step-by-Step Explanation
Stakeholder Segmentation in the UniCo Scenario
In stakeholder analysis, external stakeholders are individuals or entities outside the organization but whose involvement is critical for achieving specific outcomes. They contrast with internal stakeholders, who are part of the organization and influence or execute the change.
The relocation of Selco staff to UniCo requires contributions from both internal and external stakeholders, as detailed in the Operational Delivery Processes workstream.
Option Analysis (UniCo-Specific)
* A. The staff coordinating user input and working with designers
* These staff members are internal stakeholders responsible for ensuring user input and amendments align with organizational needs. They are directly involved with UniCo's design processes, making them part of the internal team.
* Incorrect.
* B. The UniCo security staff arranging physical access
* These security staff are part of UniCo's internal operations. Their role is critical to operational success but does not classify them as external stakeholders.
* Incorrect.
* C. The staff communicating the timetable for Selco integration
* This group is part of UniCo's internal change management process, ensuring clear communication during integration. While important, they remain internal stakeholders.
* Incorrect.
* D. The contracted staff moving furniture and equipment
* This group consists of external contractors who are not part of UniCo's workforce but are engaged for specific relocation tasks. Their involvement is temporary and project-specific, aligning them with the external segment of stakeholders.
* Correct.
Why D is the Correct Answer (Scenario Alignment)
In the context of UniCo's relocation workstream, external stakeholders include contractors who facilitate logistical aspects, such as moving furniture. This role is distinct from internal stakeholders responsible for communication or operations.
References (UniCo Scenario and AgilePM Alignment):
* UniCo Scenario: The relocation process includes external contractors for moving and setup tasks.
* AgilePM Handbook, Chapter 5: Stakeholder Engagement in Change Initiatives.
* Agile Business Consortium - Stakeholder Categories and Definitions.
NEW QUESTION # 109
Using the additional information provided for this question in the Scenario Booklet, answer the following question about the actions the Sales Director should take to develop an effective Sales management team, according to the five dysfunctions that characterize an ineffective team identified by Patrick Lencioni.
Lines 1 to 4 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies.
Each option can be used once, more than once or not at all.
Answer:
Explanation:
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
1. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (1).
Reason: Having a clear shared commitment to the outputs required of them is necessary for a team to be truly effective.
* Analysis:Patrick Lencioni's first dysfunction is the absence of trust. Point (1) outlines issues of commitment due to internal conflicts and lack of alignment. The Sales Director's plan addresses these issues by bringing the team together for a shared vision and commitment. This ensures clarity of expectations and alignment.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
2. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (2).
Reason: Team working is enhanced by taking constructive action to avoid debates that risk damaging team relationships.
* Analysis:Dysfunction (2) addresses fear of conflict. The Sales Director plans to clarify individual roles and responsibilities. This proactive action avoids unnecessary debates about overlapping work and ensures constructive conflict resolution, essential for building relationships.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
3. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (3).
Reason: Team leaders should define the problem-solving and decision-making processes for their teams to support commitment to change tasks.
* Analysis:Point (3) highlights a lack of accountability, one of the dysfunctions. The Sales Director's plan acknowledges unfulfilled tasks and seeks joint agreement on future actions. This creates structured accountability by defining processes and ensuring follow-through on commitments.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
4. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (4).
Reason: Teams that have trust amongst the members when collaborating, tend to make more efforts to avoid letting other team members down.
* Analysis:Dysfunction (4) is inattention to results. Point (4) highlights resistance to adopting the required changes for selling mobile applications. The plan to cross-collaborate with other departments builds trust and understanding among team members, ensuring shared accountability for results.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
References:
* Patrick Lencioni's Five Dysfunctions of a Team: A Leadership Fable.
* Analysis of team collaboration and management strategies applied to organizational development.
NEW QUESTION # 110
Answer the following questions about the acceptance criteria within the project.
Decide whether the approach to setting and using acceptance criteria has been applied appropriately and select the response that supports your decision.
During Solution Development Timebox A, a new Health and Safety requirement arises: the front door is required to have wheelchair access. This is a legal requirement and is a Must Have before any staff or general public access can be allowed. The Solution Development Team will work with the Local Planning Authority Officer, the specialist who identified the requirement, to identify further acceptance criteria for Solution Development Timebox A.
Is this an appropriate action related to acceptance criteria?
Answer: A
Explanation:
A: Yes, because the new requirement needs to be understood, built and delivered in this Timebox.
Rationale:
Agile Project Management is adaptable to changes, even late in the development process. The introduction of a new Health and Safety requirement, such as wheelchair access, which is a legal and must-have requirement, needs to be incorporated into the project as soon as it is identified. Working with the Local Planning Authority Officer to define acceptance criteria ensures that the requirement is clearly understood and that the solution developed meets the necessary legal standards. This approach ensures that the team can immediately address the new requirement and integrate it into the current work cycle, aligning with Agile's principle of welcoming changing requirements, even late in development, for the customer's competitive advantage.
NEW QUESTION # 111
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