최신버전1Z0-1064-26퍼펙트공부자료덤프는Oracle Fusion Service 2026 Implementation Professional시험을단번에패스하는필수자료

IT업계에 종사하시는 분은 국제공인 IT인증자격증 취득이 얼마나 힘든지 알고 계실것입니다. 특히 시험이 영어로 되어있어 부담을 느끼시는 분도 계시는데 Itexamdump를 알게 된 이상 이런 고민은 버리셔도 됩니다. Itexamdump의Oracle 1Z0-1064-26덤프는 모두 영어버전으로 되어있어Oracle 1Z0-1064-26시험의 가장 최근 기출문제를 분석하여 정답까지 작성해두었기에 문제와 답만 외우시면 시험합격가능합니다.

Oracle 1Z0-1064-26 Exam Syllabus Topics:

SectionObjectives
Topic 1: Work Assignment and Routing- Queues and assignment rules
  • 1. Queue configuration
    • 2. Agent capacity and availability
      • 3. Assignment rules based on SR attributes
        - Omnichannel routing
        • 1. Work starvation prevention
          • 2. Cross-channel workload distribution
            Topic 2: Data Migration and Integration- Data import/export
            • 1. FBDI import
              • 2. Import Management tool
                Topic 3: Computer Telephony Integration (CTI)- Telephony integration setup
                • 1. Call flows configuration
                  • 2. Screen pop functionality
                    • 3. Redwood CTI toolbar setup
                      Topic 4: Productivity and Contact Center Tools- Agent productivity tools
                      • 1. Dashboards and analytics
                        • 2. Hotkeys and shortcuts
                          • 3. SmartText configuration
                            Topic 5: Managing and Extending Service Requests- Application Composer extensions
                            • 1. Custom objects and fields
                              • 2. Object workflows
                                • 3. Groovy scripting for business logic
                                  - Service Request configuration and lifecycle management
                                  • 1. Service catalog and category hierarchy
                                    • 2. Scheduled processes and automation
                                      • 3. Profile options and system configuration
                                        • 4. User and role management
                                          • 5. SR outcomes and resolutions
                                            Topic 6: Redwood UX and AI Features- AI capabilities
                                            • 1. Knowledge recommendations
                                              • 2. SR classification AI
                                                - Redwood interface configuration
                                                • 1. Activities timeline
                                                  • 2. Workflow implementation platform
                                                    Topic 7: Digital Customer Service and Chat- Digital Customer Service (DCS)
                                                    • 1. UI themes and branding
                                                      • 2. Embedding Fusion Service in external apps
                                                        - Chatbot and automation
                                                        • 1. Virtual assistant configuration
                                                          Topic 8: Notifications, Emails, and Interactions- Notifications and collaboration
                                                          • 1. Internal collaboration tools
                                                            • 2. In-app notifications
                                                              - Email processing
                                                              • 1. Email templates and interaction tracking
                                                                • 2. Inbound/outbound email channels
                                                                  Topic 9: Customer Entitlements and Action Plans- Entitlements and SLAs
                                                                  • 1. Coverage and service tiers
                                                                    • 2. Milestones and operating calendars
                                                                      • 3. Notifications and performance tracking
                                                                        - Action Plans
                                                                        • 1. Execution within service requests
                                                                          • 2. Action plan templates

                                                                            >> 1Z0-1064-26퍼펙트 공부자료 <<

                                                                            1Z0-1064-26시험대비 공부문제 & 1Z0-1064-26유효한 인증시험덤프

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                                                                            최신 Oracle Cloud 1Z0-1064-26 무료샘플문제 (Q65-Q70):

                                                                            질문 # 65
                                                                            Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

                                                                            정답：A,B


                                                                            질문 # 66
                                                                            What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

                                                                            정답：A,B,D


                                                                            질문 # 67
                                                                            If you want to disable the ability to delete activities for all users, what action should you perform?

                                                                            정답：B


                                                                            질문 # 68
                                                                            Which two steps are needed to create a new business object in Digital Customer Service?

                                                                            정답：A,C


                                                                            질문 # 69
                                                                            You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
                                                                            Identify two valid approaches to get this large volume of data.

                                                                            정답：C,D


                                                                            질문 # 70
                                                                            ......

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                                                                            1Z0-1064-26시험대비 공부문제: https://www.itexamdump.com/1Z0-1064-26.html