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| Section | Weight | Objectives |
|---|
| Legal and regulatory considerations | 10-15% | - Legislation affecting requirements definition
- 1. Procurement regulations, competition law, standards
- Sustainability and ethical requirements
- 1. Environmental, social, ethical criteria
|
| Use specifications in procurement and supply | 20-25% | - Sources for developing specifications
- 1. Internal stakeholders, technical experts, standards bodies
- 2. Suppliers, industry benchmarks, regulatory requirements
- Types of specifications
- 1. Output/outcome-based specifications
- 2. Conformance vs performance specifications
- 3. Drawings, samples, brands, technical standards
- Advantages and limitations of specification types
- 1. Risk, cost, flexibility, supplier innovation impact
|
| Stakeholder management in defining needs | 15-20% | - Communicate and consult with stakeholders
- 1. Resolving conflicting requirements
- 2. Methods for gathering requirements
- Identify and classify stakeholders
- 1. Internal vs external stakeholders
- 2. Power/interest matrix and engagement strategies
- Align needs with organisational objectives
- 1. Strategic alignment and value contribution
|
| Market management in procurement and supply | 20-25% | - Assess market forces and trends
- 1. Technological, legal, economic, social factors
- 2. Global vs local market conditions
- 3. Supply and demand dynamics
- Analyse market structures and competition
- 1. Impact of market structure on procurement strategies
- 2. Perfect competition, monopoly, oligopoly, monopolistic competition
- Evaluate market information sources
- 1. Supplier intelligence and market research
- 2. Industry reports, government data, trade journals
|
| Devise a business case for requirements sourced externally | 20-25% | - Influence of business needs on procurement decisions
- 1. Impact of business needs on purchase types
- 2. Types of purchase: new, modified rebuy, straight re-buy
- 3. Procurement's role in developing business cases
- Estimate costs and prices for procurement activities
- 1. Market data sources for cost/price information
- 2. Cost estimation and budgeting methods
- 3. Direct and indirect costs
- 4. Total cost of ownership / whole life costing
- Criteria for creating business cases
- 1. Costs, benefits, options, alignment, timescales
- 2. Benchmarking requirements
- Interpret financial budgets for purchase control
- 1. Budget performance and variance management
- 2. Cash flow and cost entries
- 3. Purpose and structure of budgets
|
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CIPS Defining Business Needs Sample Questions (Q267-Q272):
NEW QUESTION # 267
When preparing through-life specification, which of the following requirements should procure-ment team define besides the physical asset? Select TWO that apply.
- A. Customer service
- B. Logistics and installation
- C. Available substitute
- D. Market analysis
- E. Objectives
Answer: A,B
Explanation:
Through-life Management involves the life-cycle management of the products, services and activities required to deliver a fully integrated capability to the customer, while reducing the cost of ownership for the customer.
Diagram, table Description automatically generated

Source: Andrew Graves
With through-life management, buyer not only cares about the physical asset but also other factors like customer services and maintenance.
NEW QUESTION # 268
A market has many buyers and suppliers. Loyalty is low and switching is common. Which market characteristic supports this behaviour?
- A. Barriers to market entry
- B. Supplier bargaining strength
- C. The availability of substitute products
- D. Increasing use of technology
Answer: C
Explanation:
Comprehensive and Detailed Explanation (from CIPS L4M2 - Market Dynamics) When substitute products are available, buyers can easily switch to alternatives, lowering loyalty and increasing price sensitivity.
Thus, Option C correctly identifies the key factor enabling frequent switching.
Relevant L4M2 references:
* "Impact of substitute products on buyer behaviour"
* "Porter's Five Forces - threat of substitutes"
NEW QUESTION # 269
An example of a direct cost is ...
- A. Rent for premises
- B. Office cleaning
- C. An overhead expense
- D. Raw material
Answer: D
NEW QUESTION # 270
A company is planning the procurement of an IT system and wants to agree a through-life contract with the supplier to ensure ongoing system support. The first step in producing that specification should be to:
- A. Define the user requirements
- B. Prepare tendering documents
- C. Identify the IT system supplier
- D. Build a design
Answer: A
Explanation:
Writing a high-quality specification is very crucial in every purchase. In through-life management, it is even more important since the assets often have very high value. Defining user requirement is the first step to write a specification. Without doing this right, many problems may arise in later stages.
Reference: CIPS study guide page 132
LO 3, AC 3.2
NEW QUESTION # 271
A procurement manager is writing a conformance specification for a non-core component. She thinks that if the requirements in specification are higher than ISO standards, her company can achieve greater cost- savings. Is the procurement manager's opinion correct?
- A. Yes, because optimising the specification is the only method to achieve value for money
- B. No, because higher specification may incur additional costs for the buyer
- C. No, because higher requirements in specification, the greater bargaining power of buying organisation
- D. Yes, because higher requirements will help buying organisation find the best supplier
Answer: B
Explanation:
The specification that is produced too detailed will incur unnecessary cost because it does not allow suppliers to use their expertise in finding the most efficient way to produce it.
' No, because higher requirements in specification, the greater bargaining power of buying organi-sation ' :
more detailed specifications could tighten the supplier base and potentially leave buying organisation with fewer potential supplier. This may reduce buyer ' s bargaining power in negotia-tion.
' Yes, because higher requirements will help buying organisation find the best supplier ' : in some circumstances, higher requirements will lead to smaller supplier base. In the worst scenario, there is no supplier who has capability to carry out those requirements
' Yes, because optimising the specification is the only method to achieve value for money ' : There are other methods to achieve cost saving and value for money, inter alia, volume concentration, relationship restructuring, etc.
Reference: CIPS study guide page 118-119
LO 3, AC 3.1
NEW QUESTION # 272
......
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