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CIPS L4M5 Certification Exam is internationally recognized and highly valued by employers. It demonstrates that you have the knowledge and skills to negotiate effectively and achieve the best possible outcomes for your organization. Commercial Negotiation certification is also a great way to enhance your credibility as a procurement professional and increase your career prospects.
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CIPS L4M5 Certification Exam provides a rigorous training program that helps procurement professionals develop their skills and knowledge in commercial negotiation. Commercial Negotiation certification is particularly relevant for procurement professionals who are responsible for negotiating contracts and agreements on behalf of their organizations. It is also useful for those who are looking to advance their careers in procurement and supply chain management.
CIPS L4M5 Exam is a comprehensive exam that is designed to test the knowledge and skills of procurement and supply chain professionals in commercial negotiation. It is a 2-hour exam that consists of 60 multiple-choice questions. Candidates are required to score at least 50% to pass the exam. L4M5 exam is available in both paper-based and computer-based formats, and it is held in various locations around the world.
NEW QUESTION # 342
In which of the following persuasion methods, the influencer uses logics and objective reasons to persuade the others to buy into influencer's ideas?
Answer: C
Explanation:
There are two major persuasion methods: 'push' and 'pull'.
Persuasion can be defined as encouraging someone to do something that you want them to do for you.
Persuasion is reasoning with someone so that they will believe or do something they might not otherwise do.
Persuasion can be considered as 'pushing' on TOP so that they can accept the change in attitude or behaviour as a result of your actions.
Influence is the ability to affect the manner of thinking of another. Influence can be considered as pulling on TOP so that you achieve the same result, but TOP feels they have changed their attitude or behaviour as a result of their reflection and thinking, and not your direct actions.
There are multiple variables to consider when choosing between 'push' and 'pull'. Professor Fiona Dent of Ashridge Business School proposes situations when each style might be most appropriate, breaking down push into 'directive' and 'reasoning' and 'pull' into 'collaborative' and 'visionary':
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Using logical and objective reasons is one of the typical characteristics of persuasion reasoning method.
NEW QUESTION # 343
Neville is a senior procurement specialist in a automaker. He has good relationship with his team mates and other departments because of his amazing purchasing skills and kindness. Which of the following sources of power is Neville likely to possess?
Answer: C
Explanation:
In 1959, French and Raven described five bases of power:
1. Legitimate - This comes from the belief that a person has the formal right to make demands, and to expect others to be compliant and obedient.
2. Reward - This results from one person's ability to compensate another for compliance.
3. Expert - This is based on a person's high levels of skill and knowledge.
4. Referent - This is the result of a person's perceived attractiveness, worthiness and right to others' respect.
5. Coercive - This comes from the belief that a person can punish others for noncompliance.
Six years later, Raven added an extra power base:
6. Informational - This results from a person's ability to control the information that others need to accomplish something.
In the scenario, Neville attracts and keeps good relationship with his colleagues not because of neither position nor reward nor coercion. He has good skills and kindness, which increase his charisma. His source of power is referent power.
Reference:
CIPS study guide page 47-50
French and Raven's Five Forms of Power
NEW QUESTION # 344
Jayden works as a procurement manager for a large IT organisation. They are currently in their third round of negotiations with an increasingly frustrated software solutions provider. Ben is representing the supplier.
Jayden has made eye contact in the latestmeeting to confirm his understanding of each of Ben's points. What communication technique is Jayden demonstrating?
Answer: C
Explanation:
Jayden's use ofeye contact to demonstrate understandingis a core element ofactive and effective listening.
This technique includes not only listening to spoken words but also using non-verbal cues (e.g., nodding, eye contact) to confirm comprehension and engagement. Effective listening is essential to ensure that both parties feel heard and respected, which can de-escalate tension and improve outcomes.
"Effective listening involves verbal and non-verbal behaviours that show attentiveness. Maintaining eye contact, nodding, and reflecting key points show engagement and help in building rapport and trust." (L4M5 Commercial Negotiation, 2nd edition, Section 3.3 - Communication Techniques in Negotiation)
NEW QUESTION # 345
In general, which of the following is the consequence of a flatter demand curve?
Answer: A
Explanation:
Elasticity refers to the responsiveness of quantity demanded or quantity supplied to a change in price or another factor.
In microeconomic graphs, elasticity and inelasticity can be shown by the slope of the demand curve. If a demand curve is almost horizontal, then the product pricing can be described as very elastic. If a demand curve is almost vertical, then the product pricing can be described as very inelastic.
The formulae of elasticity:
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LO 2, AC 2.2
NEW QUESTION # 346
AB Manufacturing seeks to buy a new materials resource planning (MRP) software system. At the 'defining the business need' stage of the procurement cycle, the procurement manager ensured that all the internal stakeholders involved had the power to contribute and sign off on requirements. For the MRP system, the procurement manager consulted the head of production planning of AB Manufacturing. The head of production contributed to demand levels, existing manufacturing planning, and existing staff levels. What type of power does the head of production demonstrate?
Answer: B
NEW QUESTION # 347
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