Apple-Device-Support Exam Actual Questions, Apple-Device-Support Exam Cram Pdf

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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:Apple-Device-Support
Exam Duration:120 minutes
Exam Format:Multiple-choice single-select, Multiple-choice multiple-select
Real Exam Qty:Approx. 80
Passing Score:75%
Exam Price:$149 USD
Related Certifications:Apple Certified IT Professional
Certificate Validity Period:3 years
Available Languages:Spanish, English, French, German, Japanese
Recommended Training:Apple Device Support Training Course
Exam Registration:Apple Certification Registration System
Pearson VUE Registration
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course
Official Syllabus URL:https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 2
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 4
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 5
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 6
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 7
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 8
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 9
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 10
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Apple Device Support Exam Sample Questions (Q85-Q90):

NEW QUESTION # 85
Use this image to answer the question.

What does this iPhone Privacy Warning message indicate?

Answer: D

Explanation:
The iPhone Privacy Warning message indicates that the device is using its original MAC address to join the Wi-Fi network, which could allow the network operator or other parties to track the device or profile its online activity. To prevent this, the device can use a different MAC address for each Wi-Fi network, which is called a Private Wi-Fi Address. This feature is enabled by default on devices running iOS 14 or later, but it can be turned off manually or automatically by some networks. To turn on the Private Wi-Fi Address, the user needs to go to Settings > Wi-Fi, tap the info icon next to the network name, and toggle on the Private Wi-Fi Address option. This will generate a new MAC address for the device and rejoin the network. References: = Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7, Wi-Fi Privacy Warning on an iPhone: What It Means & What To Do


NEW QUESTION # 86
You plan to erase and reinstall macOS. You want to preserve the Mac computer ' s network settings, which aren't backed up.
What should you do before you start to erase?

Answer: A

Explanation:
Erasing and reinstalling macOS deletes user accounts, files, and network settings from the Mac. Apple therefore recommends backing up any files that must be preserved and recording the current network configuration before the erase begins. This makes option D correct. Startup Disk does not provide a feature for exporting a network-settings profile, and Setup Assistant cannot recover settings that were not backed up or otherwise preserved. There is also no standard macOS restore option named "Preserve all data" when the startup volume is being erased. Recording details such as Wi-Fi, Ethernet, DNS, proxy, or other required network information makes it easier to reconnect after macOS is reinstalled. A current data backup protects the user's files, while the written network settings preserve configuration information that the erase would otherwise remove.


NEW QUESTION # 87
After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

Answer: D

Explanation:
Activity Monitor is an app that shows information about the processes running on your Mac, including how much CPU, memory, disk, network, and energy they use. You can use Activity Monitor to identify and quit processes that are slowing down your Mac or causing other issues. You can also view graphs and statistics of your Mac's performance and activity. To open Activity Monitor, go to Applications > Utilities, or use Spotlight to search for it. You can then select a process and click the Info button to see more details, or click the X button to quit the process. You can also sort the processes by different columns, such as CPU, Memory, or Energy, to see which ones are using the most resources. You can also choose different tabs to see different types of processes, such as CPU, Memory, Disk, Network, or Cache. Activity Monitor is a useful tool for troubleshooting performance issues on your Mac and optimizing its efficiency. References: Use Activity Monitor on your Mac, How to see all the running programs on your Mac, How to See Which Program Is Using All Your CPU on Mac, How to track and kill processes on your Mac


NEW QUESTION # 88
What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?

Answer: D


NEW QUESTION # 89
Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

Answer: A

Explanation:
AirPrint is an Apple technology that lets you print full-quality photos and documents from your Mac, iPhone, or iPad without the need to download or install drivers. AirPrint features include easy discovery, automatic media selection, and enterprise-class finishing options. AirPrint is compatible with most popular printer models, including the printers and print servers listed on the Apple Support website1. References: About AirPrint - Apple Support, Printers & Scanners - All Accessories - Apple


NEW QUESTION # 90
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