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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Exam Format:	Multiple Choice, Multiple Select
Related Certifications:	Salesforce OmniStudio Consultant Salesforce Industry Cloud Credentials Salesforce Communications Cloud
Exam Duration:	105 minutes
Exam Price:	USD 75
Available Languages:	English
Real Exam Qty:	60
Recommended Training:	OmniStudio Learning Modules Salesforce Trailhead - Communications Cloud
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q72-Q77):

NEW QUESTION # 72
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A. This would require migrating all products sold within last 5 years, including those that are no longer sold.
B. Migrating Assets instead of orders would provide more business Value.
C. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
D. Migrating millions of records may reduce query performance due to large data volumes
E. Migrating millions of records will cause Order Management to fail during processing due to large volume

Answer: A,C,D

Explanation:
When considering migrating millions of orders, consultants should be aware of potential impacts on system performance (C) and the necessity of including all relevant products in the migration (D). While Salesforce can handle large data volumes, it ' s crucial to coordinate with Salesforce support (A) to ensure system stability and performance during extensive data migrations. Migrating assets might provide more business value (E), but this depends on the specific business needs and data relevance.References:Salesforce best practices for large data volume management and migration strategies.

NEW QUESTION # 73
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

A. Enterprise Sales Management
B. Assets based ordering
C. Mobile subscription Management
D. Digital commerce

Answer: C

NEW QUESTION # 74
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related.
They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
B. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
C. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
D. Create Apex class and hook code to calculate the price and add as a step within the pricing plan

Answer: A

Explanation:
For One Time Charges (OTCs) that depend on multiple account and product-related factors, creating a separate matrix for OTCs is the most scalable and flexible approach. This allows for a clear distinction between recurring charges and one-time fees, ensuring that the pricing model can accommodate the complexity and variability of OTC calculations without conflating them with recurring charge calculations.
This matrix would take into account all relevant attributes from both the account and the product as inputs, with the OTC as the output.References:Salesforce CPQ documentation on price matrices and pricing methods.

NEW QUESTION # 75
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
B. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
C. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
D. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)

Answer: B,D

NEW QUESTION # 76
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A. Enterprise sales management
B. Multiple subscription management
C. Subscriber lifecycle management
D. Advertising sales management

Answer: A

NEW QUESTION # 77
......

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