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Microsoft MS-721 Exam Syllabus Topics:

Section	Weight	Objectives
Plan and design collaboration communications systems	30%	- Plan and configure Teams Phone 1. Plan for Teams Phone deployments 2. Plan for Teams Phone with PSTN connectivity 3. Configure Teams Phone policies 4. Configure emergency calling policies 5. Configure call queues and auto attendants - Plan and configure network settings for Microsoft Teams 1. Plan for network topology and connectivity 2. Plan and configure network settings for media traffic 3. Configure network ports and protocols 4. Implement quality of service (QoS) 5. Plan for network bandwidth requirements - Plan and configure Teams meetings and conferencing 1. Plan for Microsoft Teams Rooms 2. Configure conferencing bridges 3. Configure meeting policies 4. Plan for webinars and town halls 5. Plan for Teams meetings and live events
Configure and manage Teams meetings and conferencing	20%	- Configure and manage webinars and live events 1. Configure webinar settings 2. Configure event group roles 3. Manage live event policies 4. Manage attendee engagement features - Configure and manage meeting experiences 1. Configure audio conferencing 2. Configure meeting templates 3. Configure live captions and transcription 4. Manage meeting policies 5. Configure meeting settings - Configure and manage Teams Rooms and devices 1. Plan for Microsoft Teams Rooms 2. Manage Teams certified devices 3. Configure Teams panels 4. Configure Teams Rooms accounts 5. Manage Teams Rooms devices
Manage collaboration communications systems	25%	- Monitor and troubleshoot Teams Phone 1. Monitor call quality 2. Analyze call analytics 3. Monitor SBC health 4. Use Call Quality Dashboard (CQD) 5. Troubleshoot call issues - Manage reporting and analytics 1. Analyze usage reports 2. Use Teams Admin Center reports 3. Generate call quality reports 4. Monitor user adoption analytics - Monitor and troubleshoot meetings and conferencing 1. Monitor Teams Rooms health 2. Monitor meeting quality 3. Troubleshoot audio/video issues 4. Analyze meeting usage reports 5. Use Teams Admin Center for diagnostics - Manage compliance and security 1. Configure compliance recording 2. Configure retention policies for calls and meetings 3. Manage security and compliance for Teams Phone 4. Configure information barriers 5. Configure recording policies
Configure and manage Teams Phone	25%	- Configure and manage PSTN connectivity 1. Configure Teams Calling Plans 2. Manage SBC (Session Border Controllers) 3. Configure Direct Routing 4. Configure voice routing policies 5. Configure Operator Connect - Configure Teams Phone 1. Configure calling policies 2. Configure location-based routing 3. Configure caller ID policies 4. Configure call hold music 5. Configure call park policies - Configure emergency calling 1. Manage emergency calling licenses 2. Configure emergency calling policies 3. Configure emergency locations 4. Configure dynamic emergency calling

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q369-Q374):

NEW QUESTION # 369
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
Which action will be affected by implementing Local Media Optimization?

A. Transfer calls to other users.
B. Park calls.
C. Place calls on hold.
D. Escalate calls to conference calls.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues

NEW QUESTION # 370
You are deploying Microsoft Teams Calling Plans.
You port all phone numbers to Microsoft Teams Phone as shown in the exhibit.

You need to assign the number +1-234-555-5334 to an auto attendant.
What should you do first?

A. Create a port order for a user number.
B. Open a Microsoft support case to initiate an inventory type change.
C. Assign the number to the resource account of the auto attendant.
D. Get an auto attendant toll number.

Answer: B

Explanation:
Since numbers are already ported you need to contact support to change the number type from user to service number.
https://docs.microsoft.com/en-us/microsoftteams/manage-phone-numbers-for-your- organization/phone-number-management-for-the-u-s

NEW QUESTION # 371
Your company plans hosts a Microsoft Teams live event for a specific group of people.
As part of the initial setup, you need to assign roles to event group members. The members must perform the following tasks:
Invite attendees
Moderate Q&A
Start and stop the live event
What is the least privileged role that can perform each task? To answer drag the appropriate roles to the correct tasks. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://www.uvm.edu/it/kb/article/teams-live-events/

NEW QUESTION # 372
Your company has offices in Seattle.
You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1, SBC2, and SBC3.
You need to configure voice routing to meet the following requirements:
All calls to area codes 425 and 206 must attempt to go to SBC1, and if SBC1 is unavailable, fail over to SBC2.
All other calls to the United States and Canada must go out through SBC2.
International calls must go out through SBC2 or SBC3.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoiceroute?view=skype-ps

NEW QUESTION # 373
You have a Teams Phone deployment that uses Direct Routing and a legacy PBX.
You need to leverage the PBX during outbound calls from a scheduled Teams meeting.
What should you create?

A. an Audio Conferencing routing policy
B. an Audio Conferencing policy
C. a meeting broadcast policy

Answer: A

Explanation:
To enable Teams meeting dial-out routing through Direct Routing to on-network users, you need to create and assign an Audio Conferencing routing policy called
"OnlineAudioConferencingRoutingPolicy".
https://learn.microsoft.com/en-us/microsoftteams/audio-conferencing-on-network#enable-the- routing-of-teams-meeting-dial-out-calls-through-direct-routing

NEW QUESTION # 374
......

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