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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator Exam |
| Exam Number: | Plat-Admn-201 (also known as ADM-201) |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Available Languages: | Korean, Spanish, Portuguese (Brazil), Chinese (Simplified), German, French, Japanese, Italian, English |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple-choice, Multiple-select |
| Real Exam Qty: | 60 scored + up to 5 unscored items (65 total) |
| Certificate Validity Period: | 1 year, renewable annually via free maintenance modules |
| Exam Price: | $200 USD + applicable taxes |
| Recommended Training: | Trailhead Learning Path |
| Exam Registration: | Official Registration |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center (Pearson VUE / Kryterion) |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201 |
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問題 #72
Which Salesforce feature allows a Platform Administrator to automate3 the routing of records to specific users for review and decision-making based on predefined criteria?
答案：D
解題說明：
An Approval Process is the dedicated Salesforce feature for managing workflows that require human "review and decision-making." Unlike Assignment Rules (Option A), which simply change the owner of a record, an Approval Process locks the record to prevent further changes and routes a formal request to an "Approver." This approver can then choose to Approve, Reject, or Reassign the request. The process can include multiple steps, entry criteria (e.g., "only if discount > 10%"), and specific automated actions that occur once the final decision is made. Validation Rules (Option B) are used to prevent saving bad data, not for routing. Schema Builder (Option D) is a visualization tool for the data model. Therefore, when a business process requires an official "sign-off" or "decision," the Approval Process engine is the correct architectural choice.
問題 #73
The Cloud Kicks sales team has asked that two of the fields that appear on the Opportunity cards in Kanban view be changed to make the cards more meaningful. Which feature should a Platform Administrator access to make this change?
答案：B
解題說明：
In the Salesforce Lightning Experience, the fields displayed in the "header" of a record and on the cards in the Kanban view are controlled by the Compact Layout. Each object has a System Default compact layout, but a Platform Administrator can create custom ones to prioritize the most important information, such as "Account Name" and "Close Date." By editing the primary compact layout for the Opportunity object, the admin directly controls which fields the sales team sees as they drag and drop deals through the Kanban stages. While Page Layouts (Option C) control the main record detail page and Kanban Settings (Option D) control which field is used for columns and summaries, the individual "card" content is always driven by the Compact Layout. This ensures that users can quickly gather key context without needing to open every individual record.
問題 #74
A Platform Administrator for Cloud Kicks needs to ensure that only the financial records belonging to each individual user are visible on the report in order to meet scope of the data privacy requirements. How should the administrator achieve this?
答案：B
解題說明：
The foundation of Salesforce data security is the Organization-Wide Default (OWD). To ensure that users can only see their own records (and those above them in the hierarchy), the administrator must set the OWD for the object to Private. When an object is private, a user can only see records they own. When that user runs a report, the report engine automatically respects these sharing settings and only displays the records the user is authorized to see. This is a much more secure and scalable solution than creating separate reports for every user (Option C).
Option A (Public Read/Write) would allow everyone to see everything, violating the privacy requirement. Option D (Apex sharing) is a complex coding solution that is unnecessary when the standard "Private" sharing model fulfills the requirement through simple configuration.
問題 #75
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity? Which tool should a Platform Administrator use to meet this requirement?
答案：A
解題說明：
The Opportunity Path is a visual tool that guides sales reps through the stages of a sales cycle. One of its most powerful features for administrators is the ability to define Key Fields for each individual stage. For example, when an opportunity is in the "Discovery" stage, the administrator can choose to display fields like "Budget" and "Decision Maker." When the deal moves to "Negotiation," the Path can be configured to surface "Contract Terms" and "Discount Percentage." This ensures that reps are prompted to enter and review the most relevant data at exactly the right time in the process. While Dynamic Forms (Option D) can show or hide fields on the main record page, the Path specifically organizes this information at the top of the record in a way that is directly tied to the sales methodology. Workflow Rules (Option A) are a legacy automation tool that cannot modify the user interface. Path Key Fields empower sales teams to maintain focus and data accuracy throughout the deal lifecycle.
問題 #76
A Platform Administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should the administrator use to undo this import?
答案：C,D
解題說明：
To "undo" a mistaken import, the administrator must delete the incorrectly created records. Two standard tools facilitate this:
Mass Delete Records (Option D): This is a browser-based tool in Setup that allows administrators to delete up to 250 records at a time (standard) or use criteria to identify and remove larger sets of records. It is the quickest way for smaller mistakes.
Data Loader (Option B): For large-scale errors, the administrator can use the Success file generated during the original import (which contains the new record IDs) and perform a "Delete" operation.
The Data Import Wizard (Option C) is for adding or updating data, but it does not have a "Delete" function. Weekly Data Export (Option A) is a backup tool and cannot be used to remove existing data from the system.
問題 #77
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