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| Section | Weight | Objectives |
|---|---|---|
| Organization Setup | 4% | - Company Information - User Interface - Fiscal Year - Lightning Experience vs Classic - Currency Management |
| Workflow and Process Automation | 17% | - Process Builder - Flows (Screen Flows, Autolaunched Flows) - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Workflow Rules - Approval Processes |
| Data Management | 10% | - Data Quality Best Practices - Data Loader - Duplicate Rules and Matching Rules - Data Import Wizard - Data Export |
| Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Lightning Experience Features - Salesforce Mobile App Configuration |
| Service Cloud Applications | 10% | - Web-to-Case and Email-to-Case - Service Contracts - Omni-Channel - Service Cloud Features - Cases and Entitlements |
| Security and Access | 12% | - Object-Level Permissions - Record Access (OWD, Sharing Rules) - Salesforce Shield - Field-Level Security - Login Hours and IP Ranges |
| Standard and Custom Objects | 8% | - Custom Object Creation - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Roll-up Summary Fields |
| User Setup | 8% | - Permission Sets - Role Hierarchy - Delegated Authentication - Profile Configuration - User Creation and Management - User Licenses |
| Reports and Dashboards | 11% | - Report Builder - Dashboard Components - Joined Reports - Scheduling Reports - Report Types - Summary Reports and Matrix Reports |
| Sales Cloud Applications | 10% | - Sales Cloud Features - Forecasting - Account and Contact Management - Opportunity Management - Products, Price Books, and Quotes |
| Activity Management and Chatter | 4% | - Tasks and Events - Chatter Groups and Feeds - Chatter Best Practices |
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NEW QUESTION # 92
Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created.
The flow is launched by a process, but the flow is not working properly. What should a Platform Administrator do to identify the problem?
Answer: C
Explanation:
The most efficient and descriptive way to troubleshoot a flow is to use the native Debug feature within the Flow Builder. This tool allows the Platform Administrator to " run " the flow in a safe environment, simulating the creation or update of a record. As the flow executes, the Debugger provides a step-by-step panel showing exactly how variables were assigned, which paths were taken in " Decision " elements, and whether any " Update " or " Create " elements failed. It explicitly highlights where an error occurred and provides a detailed error message. While general Debug Logs (Option D) can capture flow information, they are much harder to read and require setting specific trace flags. The Setup Audit Trail (Option A) only shows configuration changes, not runtime errors. Email logs (Option B) are only useful if the flow is failing to send an email. The Flow Debugger is the primary tool for administrators to refine logic and fix issues before activating automation.
NEW QUESTION # 93
Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity. Where should a Platform Administrator update the option in the picklist?
Answer: D
Explanation:
When a single picklist field needs to show different values to different users or for different business contexts, Record Types are the configuration point. While the master list of all possible values is defined in "Fields and Relationships" (Option D) or a "Global Value Set" (Option C), the Record Type determines which of those values are "available" for a specific type of record. For example, a "Wholesale" record type might show different discount levels than a "Retail" record type. If users are seeing inconsistent or incorrect options, the Platform Administrator must go to the specific Record Type settings for the Opportunity object, find the picklist in question, and move values between the "Available" and "Selected" columns. This provides a tailored user experience and prevents users from selecting values that do not apply to the specific type of record they are managing.
NEW QUESTION # 94
If your org is configured for data export, you can generate backup files manually how often?
Answer: A
Explanation:
Section: Volume J
Explanation/Reference:
NEW QUESTION # 95
Which two objects are customizable the Stage Setup Flow?
Choose 2 answers
Answer: A,B
Explanation:
The Stage Setup Flow is a tool that allows administrators to customize stages for leads and opportunities based on best practices from Salesforce experts. The Stage Setup Flow guides administrators through a series of questions about their sales process and then creates or updates stages for leads or opportunities accordingly.
The Stage Setup Flow also provides tips and resources for each stage such as key fields, guidance for success, reports and dashboards, etc.References:https://help.salesforce.com/s/articleView?id=sf.
stages_setup_flow_overview.htm&type=5
NEW QUESTION # 96
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
Answer: D
Explanation:
Validation rules are a way to enforce data quality and business logic by preventing users from saving records that do not meet certain criteria. They can be used to require users to follow the status values as they are on the path and prevent them from reverting the case back to a previous status by using formulas that compare the old and new values of the status field. Global value picklists are a way to create and maintain picklist values that can be shared across multiple fields, but they do not enforce any logic or order on the values.
Predefined field values are a way to set default values for fields on path settings, but they do not prevent users from changing them later. Dependent picklists are a way to filter the values of one picklist based on the value of another picklist, but they do not prevent users from going back to a previous value. References: https://help.
salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 97
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