Plat-101キャリアパス & Plat-101関連試験

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Salesforce Plat-101 Exam Syllabus Topics:

SectionWeightObjectives
Reports & Dashboards15%- Reports concepts and types
- Dashboards concepts and usage
Salesforce Ecosystem32%- Learning resources and Salesforce skill development
- How companies use Salesforce
- Salesforce Customer 360 products and use cases
- Salesforce roles and career paths
Navigation28%- Where customization occurs in Salesforce
- Locating and accessing information in Salesforce
Data Model25%- Data integrity tools and controls
- Data visibility and sharing mechanisms
- Standard objects (Account, Contact, Lead, Opportunity, Case)

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Salesforce Plat-101関連試験、Plat-101参考書内容

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Salesforce Certified Platform Foundations 認定 Plat-101 試験問題 (Q41-Q46):

質問 # 41
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.
Which contact record component must be present so users can see this?

正解：C

解説：
The contact record component that must be present so users can see a visual representation of their emails and phone calls with a contact is the Activities Timeline. The Activities Timeline shows a chronological list of past and upcoming activities related to a record, such as emails, calls, meetings, tasks, and events. Users can see the details, status, and attachments of each activity, and also create, edit, or delete activities from the timeline. Activity Capture is a feature that automatically syncs emails and events between Salesforce and email and calendar applications, but it does not show a visual representation of them on the contact record.
Salesforce Inbox is a product that enhances email and calendar productivity with Salesforce integration, but it also does not show a visual representation of activities on the contact record.


質問 # 42
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?

正解：B

解説：
A roll-up summary field is a field on the parent object that calculates the sum, average, min, or max of a field on the child records. It can be used to learn the sum of the amount for each opportunity related to an account.


質問 # 43
A Salesforce associate is creating new user accounts for a new project management team.
What will be the role of each new team member?

正解：C

解説：
The role of each new team member will be end user, which means they will use the Salesforce application to perform their daily tasks, such as creating and updating records, running reports, and collaborating with others.


質問 # 44
Where can a org's service status and performance degradation information be found?

正解：A

解説：
The Salesforce Trust site is where an org's service status and performance degradation information can be found. The Salesforce Trust site is a resource that provides transparency and real-time information about the availability, performance, security, privacy, and compliance of the Salesforce platform. The Salesforce Trust site allows the user to check the current and historical status of their org's instance, as well as subscribe to notifications and alerts about any maintenance or incidents. The AppExchange portal is a resource that provides access to thousands of apps and components that extend the functionality and features of the Salesforce platform. The AppExchange portal does not provide information about the service status and performance of the Salesforce platform. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features. Salesforce Help does not provide information about the service status and performance of the Salesforce platform.


質問 # 45
An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?

正解：C

解説：
The user record page from Setup is where the changes should be updated. The user record page from Setup allows the user to view and edit the information and settings of a user, such as name, username, email, profile, role, and license. The user record page from Setup can be accessed by clicking the Setup icon in the header, then clicking Users > Users, and then clicking the name of the user. The contact record page is where the user can view and edit the information of a contact, such as name, phone, email, account, and address. The contact record page does not affect the user's username or login access. The user profile page is where the user can view and edit their personal information, such as name, email, password, and language. The user profile page does not allow the user to change their username or license.


質問 # 46
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