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Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Collaboration Applications5%- Configure Cisco Unity Connection (MWI, SIP integration)
- Configure Cisco Jabber (Switching modes, Deployment modes)
Topic 2: Infrastructure and Design20%- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
Topic 3: Call Control25%- Describe Mobile and Remote Access (MRA)
- Implement toll fraud prevention on CUCM
- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
Topic 4: Cisco IOS XE Gateway and Media Resources15%- Troubleshoot IOS XE dial plans and dial peer matching
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)
Topic 5: Quality of Service (QoS)15%- Describe the QoS requirements for these applications (Voice, Video, Data)
- Describe the class models for providing QoS (DiffServ, IntServ)
- Configure LLQ (class map, policy map, service policy)
- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
Topic 6: Protocols, Codecs, and Endpoints20%- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
- Describe SIP interworking between CUCM and Cisco Expressway
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)

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Cisco Implementing and Operating Cisco Collaboration Core Technologies Sample Questions (Q212-Q217):

NEW QUESTION # 212
An engineer must configure switch port 5/1 to send CDP packets to configure an attached Cisco IP phone to trust tagged traffic on it's access port. Which command is required to complete the configuration?

Answer: C


NEW QUESTION # 213
The enterprise network is migrating to a global dial plan and running a few devices in the test phase. Which change is performed by the system to the information dialed when the Cisco UCM endpoint dials an external destination under a global dial plan?

Answer: D


NEW QUESTION # 214
Refer to the exhibit. There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold.
Which MRGL and Audio Source are played to Phone A?

Answer: B


NEW QUESTION # 215
Which congestion management mechanism must be used to reduce VoIP packet drops?

Answer: C

Explanation:
Low Latency Queueing provides a strict priority queue for real-time voice traffic, ensuring VoIP packets are transmitted first during congestion, which significantly reduces packet drops and preserves voice quality.


NEW QUESTION # 216
Refer to the exhibit.

A customer reports that MTP resources are being used in the recently deployed Cisco UCM and wants no MTP resources to be used. Cisco UCM SIP trunk configuration does not have the MTP Required box checked Which configuration change resolves the issue?

Answer: B


NEW QUESTION # 217
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