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Salesforce Sales-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Products: This section of the exam measures skills of Salesforce Administrators and covers setting up Products, Price Books, and Price Book Entries. It evaluates understanding of how the product catalog impacts CPQ data flow and the overall quoting process.
Topic 2
  • Product Selection: This section of the exam measures skills of Salesforce Administrators and covers enabling product selection through tools like Search Filters, field sets, and Custom Actions. It ensures that users can easily find and configure products to match business needs.
Topic 3
  • CPQ Platform: This section of the exam measures skills of Salesforce Administrators and covers designing, configuring, and troubleshooting Price Rules using lookup objects and formulas. It involves applying knowledge of the quote calculation sequence, permissions, record types, field sets, and page layouts. It also tests understanding of CPQ data flow across objects, localization and multi-currency setup, package-level settings, and how the CPQ managed package integrates within a Salesforce org.
Topic 4
  • Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 5
  • Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.

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Salesforce Certified CPQ Administrator Sample Questions (Q220-Q225):

NEW QUESTION # 220
Universal Containers wants a specific manager to approve any quote with a total discount greater than 20%, but only for the Enterprise product line. How should this be configured using Advanced Approvals?

Answer: C

Explanation:
Requirement: route specific quotes to a specific approver based on conditional criteria. Solution:
an Approval Rule with Conditions matching the discount threshold and product line, linked into an Approval Chain that includes the designated manager's Approver record, ensures only qualifying quotes are routed to that approver.


NEW QUESTION # 221
Universal Containers (UC) uses the Advanced Approvals package for its Approvals process on Quotes. UC's business model requires that Approval requests are assigned to the user's direct manager.
How can the admin ensure that these Approval Rules assign generated Approvals to the user's manager?

Answer: A

Explanation:
Requirement Overview:
* Assign generated Approval requests to the user's direct manager.
Solution:
* Salesforce CPQ's Advanced Approvals package includes the setting Next Automated Approver Determined By, which allows Approvals to be routed automatically to the user's manager.
Steps to Configure:
* Navigate to the Approval Process.
* Set Next Automated Approver Determined By to Manager.
* Save and test the Approval process to ensure it correctly assigns to the manager.


NEW QUESTION # 222
A user renewing a Contract that was uploaded during a data migration. There is no Opportunity or Quote associated to the Contract. Aftar renewing the Contract, the user has noticed that the Price Book on the Renewal Opportunity and Quote is incorrect. What should the admin do to resolve this issue?

Answer: A

Explanation:
When a user performs a contract renewal and finds that the Price Book on the Renewal Opportunity or Quote is incorrect, the issue often arises due to the absence of a Price Book reference on the original Contract. To address this, the Renewal Pricebook ID field on the Contract must be populated. This field ensures the correct Price Book is carried over during the renewal process.
Step 1: Understand the Renewal Pricebook ID Field
Field Location: The SBQQ__RenewalPricebookId__c field is on the Contract object. Purpose: It specifies which Price Book Salesforce CPQ should use for renewal quotes and opportunities created from the contract.
Without this field populated, Salesforce CPQ defaults to another Price Book, which can lead to inaccuracieste the Renewal Pricebook ID** Access the Contract Record:
Navigate to the relevant Contract record in Salesforce.
Edit the Contract:
Populate the Renewal Pricebook ID field with the 18-digit Salesforce ID of the desired Price Book.
This ID corresponds to the Price Book you want Salesforce CPQ to apply during renewals.
Save the Changes:
Ensure the field is correctly updated and the changes are saved .
Step 3: **
Attempt the renewal process again by clicking Renew on the Contract. Confirm that the Renewal Opportunity and associated Quote now reference the correct Price Book.
Step 4: Consider Automation for Future Accuracy
Automate Field Population:Use Process Builder or a Flow to automatically populate the Renewal Pricebook ID field based on the contract's associated Account or Opportunity. This reduces manual errors and ensures consistency.
Data Validation:Enforce validation rules to prevent contracts from being saved without a valid Renewal Pricebook ID .
By ensuring the Renewal Pricebook ID is coesolve the issue of incorrect Price Books during renewals and prevent similar occurrences in the future.


NEW QUESTION # 223
Universal Containers wants to introduce a new Support SKU to be sold in increments of 1 month. The product is non-renewable but the support agreement can be canceled before the agreed End Date.
What should the admin configure in the product to meet this requirement?

Answer: D

Explanation:
Requirement:
* Sell a non-renewable support SKU in 1-month increments, with the ability to cancel before the agreed end date.
Solution:
* SubscriptionType = One-Time: Ensures the product is treated as a one-time charge, not renewable.
* SubscriptionTerm = Number of Months: Allows the quote to define the length of the support agreement.
Why Other Options Are Incorrect:
* A and C: These configurations do not align with the requirement to sell support in defined monthly increments.
* D: Marking the product as Renewable contradicts the requirement that the product is non-renewable.
Salesforce CPQ Reference:
* SubscriptionType and SubscriptionTerm fields are detailed in the Subscription Products configuration guide .


NEW QUESTION # 224
A customer wants to add additional licenses mid-term to an already active subscription, with proration applied for the remaining term. What quote process should the rep use?

Answer: D

Explanation:
Requirement: modify an in-term, active subscription and prorate the change. Solution: an Amendment Quote is generated from the active Contract, allowing changes (like adding quantity) to be made mid-term with CPQ automatically calculating and applying proration for the remaining subscription period.


NEW QUESTION # 225
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