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| Section | Objectives |
|---|---|
| Topic 1: People, Teams and Interactions | - Identify the people-related factors for successful Agile projects
|
| Topic 2: Preparation and Techniques | - Identify and apply appropriate AgilePM techniques for a given scenario
|
| Topic 3: Delivering on Time – Timeboxing and Prioritisation | - Apply timeboxing techniques in a given scenario - Apply MoSCoW prioritisation to manage requirements and ensure on-time delivery |
| Topic 4: Requirements and User Stories | - Define and refine requirements using AgilePM techniques
|
| Topic 5: Roles and Responsibilities | - Apply the AgilePM roles and responsibilities in a project situation
|
| Topic 6: Lifecycle and Products | - Identify the key deliverables produced during the AgilePM lifecycle - Understand and apply the AgilePM lifecycle phases to a project scenario
|
| Topic 7: Agile Project Management – Fundamentals and Principles | - Distinguish between the AgilePM lifecycle and a traditional project lifecycle - Apply the underpinning philosophy and principles of AgilePM in a project situation |
| Topic 8: Project Planning and Control | - Identify and manage risks using the AgilePM approach - Apply AgilePM planning principles and control mechanisms in a given scenario
|
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NEW QUESTION # 145
How should the Project Manager assist the plumbers to deliver the plumbing?
Answer: C
Explanation:
Topic 1, XAN Insurance Company Web Project
XAN Insurance Company Web Project
(Note:
Xan is a medium-sized insurance company with a worldwide
customer base and a strong presence on the internet. Its website
has been in operation for fifteen years. It operates from one location
- a large, open-plan office in the centre of a city. It is a friendly
company with no separate private offices for individual managers.
Staff members prefer to wander around the office space and have
one-to-one chats rather than use email or have lots of meetings.
The Marketing Director is considering a project to develop a new
area on the current web site to sell a new type of insurance directly
to the proprietors of coffee bars, insuring them against minor
accidents to staff and customers. The targeted coffee bars are
privately-owned franchises and are mostly situated in railway
stations, airports and shopping centres.
The Marketing Director has not yet decided whether the system will
just provide information about insurance policies online and give
quotations, the policies then being set up later by normal mailing
and telephone contact. Alternatively, it may be possible for the
system to provide the complete set-up and sale of an insurance
policy online. In this case the system would need to enable the
online capture and processing of credit card details and the issue of
an insurance policy.
The Finance Director has budgetary control over all projects in the
company and is reluctant to release finance for projects where the
outcome, timeframe and benefits are not clear.
Because of the uncertainty about the amount of development and
the length of time it may take, it is difficult to set a timeframe on this project. The Sales Manager, who reports to the Marketing Director, has insisted that the website extensions needed for this project must be operational within 12 weeks. The Sales Manager has a You have been brought in to give advice on how an Agile Project Management approach can be used to keep control of this project and to ensure that it delivers something useful to the business within 12 weeks.
After a brief feasibility assessment, conducted by the Sales
Manager, the Finance Director has decided to authorise a 12-week
project with the objective of producing a prototype system for
insurance for coffee bars, with a release at the end of that time. Six
selected coffee bars have agreed to complete an insurance
application form online, to trial the released website.
NEW QUESTION # 146
Review sessions have been scheduled at end of Investigation, Refinement and Consolidation for the later Timeboxes to ensure that the mistakes made in Timebox A do not happen again.
Which Agile principle MOST influences this course of action?
Answer: B
Explanation:
Topic 1, Hoy Hall Hotel Refurbishment Project
Scenario:
Hoy Hall Hotel Refurbishment Project
(Note:
Hoy Hall, a historic, timber-framed building dating from the 17th century, was originally the residence of the Lords of the Manor of Hoytown. The building is registered as a Heritage Building of Special Interest and is subject to restrictions in terms of development. Used as a hotel for over a century, it has recently fallen into disrepair, and for two years it has been completely unused, accelerating its deterioration. The local community has formed the Action Group "Hoy for Hoy Hall" to save the building, and wants to be closely involved in its future success.
After much discussion Hoy Hall has been purchased by Architecture Angels (AA), a small company whose directors are experienced hoteliers. Five years ago they decided to move into the property renovation business and have recently restored two other similarly-endangered buildings for use as hotels.
Architecture Angels are keen to both support local businesses and to have local people run their hotels, giving them a significant amount of autonomy to do this.
To maintain core consistency, the hotels use Architecture Angels' Head Office services, such as IT operations, accounting, payroll, stocktaking, compliance, human resources and property management. The Head Office is based 80 miles from Hoy Hall.
Recently Architecture Angels commenced an Agile project to renovate Hoy Hall, which has a large downstairs hall and reception area, and 20 potential bedrooms upstairs. The roof requires extensive repairs and the electrical and plumbing installations require complete replacement. The 40 acres of land around the site are overgrown and need to be restored, and the driveway needs re-laying.
In the hotel industry, the trend for direct customer bookings via the internet has had a major impact on the growth of those hotels with this facility. Online booking now accounts for around 80% of room bookings, with only 20% being made via walk-in and telephone enquiries. Before Hoy Hall can open for business, a reservation system must be fully operational.
Architecture Angels use contractors to manage such work and have good
relationships with two local companies: Timber Tigers (TT) who will handle the internal works, and Earth Excavations (EE) who will handle the gardens.
A Project Manager, who has since left the company, started the Feasibility phase. This phase has been continued by the Senior Management Team, which consists of the Sales, Marketing, and Finance Directors and the Chief Executive.
This was scheduled to take a month and has almost been completed. A
Feasibility Assessment has been produced. An Outline Business Case has been completed which assessed the project as being viable.
The Architecture Angels Senior Management Team will be responsible for
Steering the project.
The table below shows the appointments planned for the project team and is subject to change.
Additional Information:
The project is approaching the end of Feasibility. The original Project Manager was involved in drafting a Delivery Plan for the project but not in the outline refurbishment options.
The Senior Management Team generated several options for the refurbishment.
All the options included a landscaping solution for the gardens and re-laying of the driveway, as the solution will not be acceptable without these. However, the best solution for the refurbishment is still under debate. The new Project Manager has suggested that a Feasibility Prototype could consist of paper-based drawings for each option. The "Hoy for Hoy Hall" Action Group thinks that a physically-built representation is mandatory for a prototype and wants a small-scale model of the recommendation for the building. The time available to produce this, however, is limited.
Contracts for resources have not yet been signed and will be postponed until the chosen outline solution has been agreed.
NEW QUESTION # 147
The Change Manager is looking to develop the change agent network that will support the changes related to the Operational delivery processes workstream.
Which action is MOST likely to promote success in the induction of the change agent network to the Operational delivery processes workstream?
Answer: B
Explanation:
Comprehensive and Detailed Step-by-Step Explanation
1. Understanding the Role of Induction in Building a Strong Change Agent Network The induction process is critical in equipping change agents with the knowledge, relationships, and context needed to succeed in driving organizational change. Successful induction aligns the agents with the program's objectives and ensures they feel supported.
2. Why B (CEO's Role in Supporting the Network) is Correct
* Visibility and Support: The CEO's involvement reinforces the importance of the change initiative and gives change agents confidence that their efforts are recognized at the highest levels of the organization.
* Building Relationships: Allowing the CEO to interact with the change agents fosters trust and a sense of shared purpose, motivating the agents to deliver effectively.
* Strategic Alignment: The CEO's involvement ensures that the change agents understand the broader organizational vision and their role in achieving it.
* Empowerment: Personal interaction with the CEO can inspire agents to take ownership of their roles, aligning their work with the organization's strategic priorities.
3. Analysis of Incorrect Options
* Option A (Bonus Payments for Speed):
* Speed does not necessarily equate to success in complex organizational changes. The focus should be on ensuring alignment and quality of change delivery, not just timelines.
* Eliminate.
* Option C (Transfer to Other Workstreams):
* While cross-functional experience is valuable, transferring agents temporarily during induction may confuse their focus and dilute their effectiveness in their primary workstream.
* Eliminate.
* Option D (Authority to Implement Changes):
* Providing authority is important, but during induction, the focus should be on understanding roles and responsibilities. Authority without adequate induction can lead to poorly managed changes.
* Eliminate.
4. Practical Implications of Selecting Option B
* Improves Commitment: The CEO's involvement demonstrates organizational commitment to the change agents, improving morale and engagement.
* Ensures Alignment: This approach ensures that agents are fully aligned with the program's goals and priorities.
* Facilitates Collaboration: The CEO's support helps establish a culture of collaboration and accountability across the network.
NEW QUESTION # 148
Review sessions have been scheduled at end of Investigation, Refinement and Consolidation for the later Timeboxes to ensure that the mistakes made in Timebox A do not happen again.
Which Agile principle MOST influences this course of action?
Answer: B
NEW QUESTION # 149
Which approach is the MOST likely to ensure that the participants apply themselves productively to the co-design tasks in a workshop?
Answer: A
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Facilitating a productive workshop requires careful planning and management of participant interaction and focus. Option D is the most effective approach because it sets the tone for collaboration and alignment early in the workshop.
1. Importance of Establishing Principles for Interaction:
* Establishing basic principles for interaction ensures that participants understand the expectations, goals, and structure of the workshop.
* It helps create a positive environment where participants are encouraged to collaborate, contribute ideas freely, and stay on track.
* This aligns with AgilePM principles, which stress the importance of clear communication, collaboration, and shared understanding.
2. Analysis of the Options:
* Option A: Work through items without any limitations on the solution
* Allowing unlimited exploration may lead to unproductive discussions, scope creep, or a lack of focus. Agile workshops require time-boxing and prioritization to maintain direction and ensure results.
* Option B: Postpone discussion on practical changes until after the workshop has finished
* Deferring discussions on practical implementation undermines the purpose of the workshop, which is to co-design actionable solutions. Agile encourages iterative discussions and addressing practicalities in real-time.
* Option C: Place a time-limited focus onto the delivery of the workshop ' s outputs
* While time-limiting focus is a good practice, this option overlooks the critical role of setting expectations and fostering collaboration. Without clear principles for interaction, time limits alone may not lead to productive outcomes.
* Option D: Establish and discuss basic principles for interaction at the start of the workshop (Correct Answer)
* Setting ground rules ensures participants remain aligned with the goals and are motivated to contribute productively. It minimizes potential conflicts, distractions, and misaligned expectations, fostering a collaborative atmosphere.
3. Application in UniCo's Scenario:
* In the UniCo case, where integration and cultural shifts are key, establishing principles such as respect for diverse viewpoints (Selco vs. UniCo staff) and focusing on actionable outputs would encourage productive discussions.
* Discussing principles ensures buy-in from participants and helps reduce resistance to change.
4. Agile Practitioner Documentation References:
* Workshops in AgilePM: AgilePM emphasizes creating structured workshops with defined roles, expectations, and interaction principles to maximize productivity.
* Agile Values - Individuals and Interactions: Clear guidelines for collaboration are foundational to achieving meaningful results in workshops.
* Facilitation Techniques: Best practices include setting principles such as time-boxing, respecting all inputs, and focusing on actionable outputs.
References:
Agile Project Management Handbook, Chapter 7: Facilitation and Workshop Best Practices Agile Manifesto Principle: Individuals and Interactions Over Processes and Tools Agile Facilitation Guidelines: Establishing Ground Rules for Effective Workshops
NEW QUESTION # 150
......
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