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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Evaluate the Current System Landscape | 8% | - Analyze constraints and pain points of existing systems - Identify system landscape, standards, limitations and protocols - Evaluate authentication and authorization requirements |
| Topic 2: Evaluate Business Needs | 11% | - Classify data sensitivity level - Identify functional and non-functional integration requirements - Identify CRM success factors and regulatory impacts |
| Topic 3: Maintain and Monitor Integrations | 8% | - Monitor performance and availability - Troubleshoot and debug issues - Update and optimize integrations |
| Topic 4: Build Integration Solutions | 23% | - Apply security and governance measures - Handle errors and exceptions - Implement integration components and logic |
| Topic 5: Design Integration Solutions | 28% | - Choose API types and communication protocols - Select appropriate integration patterns - Design solution components and architectures |
| Topic 6: Translate Needs to Integration Requirements | 22% | - Determine security and performance requirements - Evaluate system and process constraints - Inventory systems and integration patterns |
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NEW QUESTION # 63
KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.
1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and processed in a
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms Customer.
external payment gateway.
This use case requires the CSR to obtain confirmation of payment before upgrading the service.
The integration with Payment gateway needs to be reliable and monitored for audit purposes.
The payment gateway service isan external RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
Answer: A
Explanation:
Make a callout to the payment gateway through ESB supporting error handling and logging for audit purposes. This solution meets the requirements of integrating with an external RESTful service, ensuring real- time updates to the CSR, and supporting post payment processes. ESB stands for Enterprise Service Bus, which is a software architecture model that allows communication between different applications via a common bus. ESB can handle the callout to the payment gateway service, and provide error handling, logging, routing, transformation,and orchestration capabilities. ESB can also integrate with other systems or services that are involved in the post payment processes, such as billing, invoicing, or reporting.
References: Certification - Integration Architect - Trailhead, [Enterprise Integration Patterns]
NEW QUESTION # 64
Which two system constraint questions should be considered when designing an integration to send orders from Salesforce to a fulfillment system?
Choose 2 answers
Answer: C,D
Explanation:
The system constraint questions that should be considered when designing an integration to send orders from Salesforce to a fulfillment system are related to the performance, reliability, and scalability of the integration.
The latency and idempotency of the integration are important factors that affect these aspects. Therefore, the questions A and D are relevant for the integration design. The question B is related to the business logic of the order validation, which is not a system constraint question. The question C is related to the implementation details of the Outbound Messaging interface, which is not a system constraint question either
NEW QUESTION # 65
Universal Containers (UC) is a global financial company that sells financial products and services. There is a daily scheduled Batch Apex job that generates invoices from a given set of orders. UC requested building a resilient integration for this Batch Apex job in case the invoice generation fails. What should an integration architect recommend to fulfill the requirement?
Answer: B
Explanation:
Resiliency in long-running Batch Apex processes is best achieved by utilizing modern, event-driven error handling frameworks provided by the Salesforce platform. The BatchApexErrorEvent is the architecturally recommended component for monitoring and responding to failures in Batch Apex jobs.
When a Batch Apex class implements the `Database.RaisesPlatformEvents` interface, the platform automatically publishes a BatchApexErrorEvent whenever an unhandled exception occurs during the execution of a batch. This event contains critical metadata, including the exception message, the stack trace, and the scope (the specific IDs of the records that were being processed when the failure occurred).
An Integration Architect should recommend building a Platform Event Trigger that subscribes to these error events. This trigger can perform sophisticated error handling logic, such as:
* Logging the failure details into a custom "Integration Error" object for auditing.
* Initiating a retry logic by re-enqueuing only the failed records into a new batch job.
* Notifying administrators or external systems via an outbound call or email.
This approach is superior to Option B (internal handling) because unhandled exceptions often cause the entire batch transaction to roll back, potentially losing any error logging performed within the same scope. It is also more efficient than Option C (middleware), as it keeps the error recovery logic "close to the data," reducing the need for external systems to constantly poll for job status or parse complex logs. By using BatchApexErrorEvent, UC ensures a resilient, self-healing process that maintains the integrity of the invoice generation cycle.
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NEW QUESTION # 66
Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?
Answer: A
NEW QUESTION # 67
A subscription-based media company's system landscape forces many subscribers to maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
The Salesforce Community Cloud should support OpenId Connect Authentication Provider and Registration Handler, and SAML SSO and just-in-time provisioning for self-registration and SSO. OpenId Connect is a protocol that allows users to authenticate with an external identity provider and access Salesforce resources. A registration handler is a class that implements the Auth.RegistrationHandler interface and defines how to create new users or update existing users in Salesforce from the information received from the identity provider. SAML SSO is a protocol that allows users to log in to Salesforce with a single credential from an identity provider. Just-in-time provisioning is a feature that allows creating or updating user accounts in Salesforce based on SAML assertions.
References: [OpenID Connect Authentication Providers], [Registration Handler Interface], [SAML Single Sign-On for Communities].
NEW QUESTION # 68
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