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A whole new scope opens up to you and you are immediately hired by reputed firms. Even though the ITIL ITIL-4-Foundation certification boosts your career options, you have to pass the ITIL-4-Foundation Exam. This ITIL ITIL-4-Foundation exam serves to filter out the capable from incapable candidates.

ITIL 4 Foundation Exam covers a range of topics, including the ITIL service value system, the four dimensions of service management, the ITIL service value chain, and ITIL practices. ITIL-4-Foundation exam consists of 40 multiple-choice questions and has a duration of 60 minutes. To pass the exam, candidates must score at least 65% or higher, which means they must correctly answer at least 26 out of 40 questions.

ITIL 4 Foundation Certification Exam covers the key concepts and principles of ITIL 4, including the four dimensions of service management, the service value system, and the ITIL service lifecycle. It also covers the ITIL practices, including incident management, change management, problem management, service desk, and service level management. ITIL-4-Foundation Exam consists of 40 multiple-choice questions and has a duration of 60 minutes. The passing score is 65% or 26 correct answers out of 40.

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ITIL 4 Foundation certification exam is an online exam that can be taken from anywhere in the world. It is administered by PeopleCert, an independent examination body that works with AXELOS, the owners of the ITIL framework. ITIL-4-Foundation Exam can be taken in multiple languages, including English, French, German, Spanish, and Japanese.

ITIL 4 Foundation Exam Sample Questions (Q92-Q97):

NEW QUESTION # 92
What varies in size and complexity, and uses functions to achieve its objectives?

Answer: B


NEW QUESTION # 93
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

Answer: C

Explanation:
Explanation
To protect the information needed by the organization to conduct its business. This includes understanding and managing risks to the confidentiality, integrity, and availability of information, as well as other aspects of information security such as authentication and non-repudiation.
https://www.bmc.com/blogs/itil-management-practices/


NEW QUESTION # 94
Which activity is NOT recommended by the 'start where you are' guiding principle?

Answer: D

Explanation:
The 'start where you are' guiding principle advises organizations to observe and understand the current state of affairs before initiating any improvement or change1. This principle also recommends using source data, involving people who know the service, and applying risk management when considering new processes2. However, this principle does not suggest discarding existing processes before assessing their usefulness, as this would be wasteful and potentially harmful3. References: ITIL Foundation - ITIL 4 Edition, page 7; ITIL 4 - A Pocket Guide, page 26; ITIL 4 Practice Guide: Start Where You Are, page 9.


NEW QUESTION # 95
What is the purpose of the 'monitoring and event management' practice?

Answer: A


NEW QUESTION # 96
What is included in the purpose of the 'release management' practice?

Answer: A

Explanation:
Explanation
The purpose of the release management practice is to make new and changed services and features available for use.
Release: A version of a service or other configuration item, or a collection of configuration items, that is made available for use.
https://wiki.process-symphony.com.au/framework/lifecycle/process/release-management-itil-4/


NEW QUESTION # 97
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